Events & News

Developments in the Profession. Developing the Professional.

2009 Events

Yearly
Title of Event Description Location Date
Web Manager University: Meeting Federal Web Requirements and Best Practices Get a broad overview of federal requirements, including OMB Policies for Federal Public Websites and other laws and regulations that relate to managed content of federal websites. Also get a quick overview of the latest best practices for implementing the requirements. We'll cover the most important things you should be doing to manage your content, measure performance, and ensure good usability. WebinarJanuary 14
Designing Public Sector & Non-Profit Websites
for Maximum Engagement, Cost Savings & User Satisfaction		The Web Managers Roundtable
presents a workshop for those who must:
reduce training costs,
lower development expenses,
improve productivity & efficiency,
and increase measurable results. 		Washington, DC January 29
Social Media for Government Attend this conference to learn how to capture the power of social media in your organization, along with helpful tools, tips and techniques to get started Ottawa, Ontario February 9-12
Web Manager University: Crisis Communication Online In this full-day workshop, leading online communicator Shel Holtz will explore the various elements of crises online and how organizations can be ready to meet the multiple challenges that can arise. Washington, DC February 11
Web Manager University: The New Video Revolution The basics of video literacy: the grammar of video story telling, the technology that makes it possible, the techniques you need to know. Washington, DC February 18
Web Manger University: Managing Government Websites 101 Top 10 "best practices" in managing government's public websites.From governance to strategic planning to requirements and regulations to using social media to make your top tasks more effective. You'll hear about usability and using metrics to "listen" to your audience, e-democracy and more. Washington, DC February 25-26
ICMI 2009 Call Demo & Conference Save the date! Miami, FL February 25-27
Web Manager University: Writing a Blog & Managing Comments Save the date! Washington, DC March 4
FOSE 2009: Federal Power Meets Federal Power --Technology Solutions for the Business of GovernmentFOSE is the trusted source that government IT professionals turn to for the latest in hardware, software, and services. At FOSE, you'll discover cutting-edge technologies through demonstrations of the products from hundreds of leading companies.Washington, DC March 10-12
Gartner Portals, Content and Collaboration SummitFormer and prospective attendees of the Gartner Portals, Content and Collaboration Summit shared their top concerns and pressing priorities in our recent survey. Orlando, FL March 16-18
SOCIAL MEDIA for Government: How To Engage Your Employees And Citizens By Using Blogging, Podcasting And The Latest Web 2.0 Technologies To Drive Communication Results Learn how to capture the power of social media in your organization, along with helpful tools, tips and techniques to get started. Washington, DC March 23-26
Web Manager University: Marketing Government Websites on the Social Web

As more people are using the Internet to share talk and share information with one another, it's becoming imperative that you learn how to find online conversations relevant to your organization. Engaging in these conversations isn't only fun and educational, but it's also a powerful way to market your site, establish partnerships, create awareness of your services, and optimize your offerings.

WebinarMarch 25
Web Manager University: Advanced Writing for the Web: Hands-On Practice in Writing Web Pages This hands–on course will include large and small group work as well as individual writing and editing. You can count on reviewing examples of each type of web page, writing or editing your own web content, and reviewing and editing others' content. Washington, DC April 1
Web Manager University: The Science of Search: Competitive Intelligence for the Government Web Manager While there are no direct competitors to most content offered on our government websites, those same sites compete for the attention of U.S. Internet users. By leveraging online competitive intelligence, we can better understand our end-clients and serve the right information to them at the right time.   WebinarApril 7
IRMCO 2009 Presented by GSA, the Interagency Resources Management Conference (IRMCO) brings robust content, renowned thought-leaders, engaged attendees, and sponsors with solutions specific to this topic, to connect and network with each other. Now in its 48th year, IRMCO continues to serve government's senior managers and program managers, human capital, information technology, acquisition and finance executives. Cambridge, MD April 19-22
SOCAP International 2009 Symposium The 2009 Symposium will feature industry-based networking and interactive sessions and will offer exclusive new benchmarking data on the targeted industry Communities to attendees who register and participate in the benchmarking surveys Chicago, IL April 19-22
Government Web Managers 2–Day Conference

Join your peers for the biggest networking event of the year: The conference will include exhibits, keynote speakers, breakout discussions, hands-on sessions, and networking opportunities.

Washington, DC April 28-29
8th annual Government Customer Support Conference

This event delivers unprecedented educational opportunities for government professionals in customer service and support at all organizational levels.  Our mission is to empower you with the knowledge and skills to make yours among the most effective and efficient service and support centers and service portals.

Alexandria, VAMay 4-6
Web Manager University: Designing and Writing Forms for the Web Learn how to design usable online forms for all users, including the 50 percent of U.S. adults who read at the 8th grade level or below. Washington, DC May 13
Web Manager University: Making Your Website More Effective: Intro to Proven Usability Techniques

Producing a website or web application is commonplace; making it effective is the challenge. This introductory course will provide you with usability tools you need to ensure that your website is indeed effective and meets your goals and your visitors' goals. Through lectures, discussions and lively group exercises, you'll learn proven techniques that you can apply to your website or web application.

Washington, DC May 20-21
Web Manager University: Demo of the Quick & Easy Customer Profile

By the end of the webinar, you'll know how to identify and prioritize your website's customer segments; use metrics to understand your customers' top tasks; identify ways to conduct on-going customer research; and build mini-personas.

WebinarMay 28
ACT/IAC 2009 Management of Change ConferenceBusiness Thinking in Government: Maybe Not? Best Practices for the New Enterprise Norfolk, VA May 31-June 2, 2009
Web Manager University: Quick, Easy & Insightful: Conducting Usability Testing in the Wild

In this presentation, usability testing expert Dana breaks down the process of collecting user research data, exploring the essentials and the nice-to-haves. Perfect for those who have never conducted a usability test, but experienced practitioners will get new ideas, too.

Washington, DC June 3
Web Manager University: Measuring the Performance of Government Websites: Best Practices, Tools, and Strategies Provides perspective on the growing attempts to measure the performance and impact of government websites. reviews the fundamentals of web analytics and more. Washington, DCJune 10-11
Web Manager University: Website Makeover: Focusing on Your Visitors' Major Tasks People come to websites with their own goals and tasks in mind. A successful site allows your site visitors to accomplish those goals and tasks quickly and effectively. It's time to focus your website on your customers and their major tasks. Washington, DCJune 17
Digital Government Institute: Government Customer Service Save the date! Washington, DC December 3