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Consumer Involvement
The support of peers is extremely valuable – especially during difficult transitions such as moving from the streets to a home, or beginning treatment in a new program. Participation and input from consumers of services is also essential to ensure that programs meet the needs of those they are serving. To help programs do these things – and do them well – HRC developed a soon to be published manual entitled Moving Forward, Together: Integrating Consumers as Colleagues in Homeless Service Design, Delivery and Evaluation. Below you will find tips from this manual, as well as personal features about consumer experiences with recovery and advocacy.


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A program of the U.S. Department of Health and Human Services Substance Abuse & Mental Health Services Administration, Center for Mental Health Services