Prepared by Public Affairs 312-751-4777
The U.S. Railroad Retirement Board announced that railroad
employees can now access information about their individual railroad
unemployment insurance account statements via the Internet. These account
statements provide a summary of the unemployment and sickness benefits paid
under the Railroad Unemployment Insurance Act to rail employees.
This new Internet service, called "RUIA Account Statement," displays the type
and amount of an employee's last five benefit payments, the claim periods for
which the payments were made, and the dates that the payments were approved.
Employees can also confirm the Board's receipt of their latest application or
claim for unemployment or sickness benefits, along with the receipt of any
supplemental doctor's statement required to continue the payment of sickness
benefits. In addition, the service allows employees to view the address
currently on record for them and, if applicable, their direct deposit
information.
Employees can access this service by visiting the Board's Web site at
www.rrb.gov and clicking on "Benefit Online Services (MainLine)" for directions
on establishing an RRB Internet Services account. At that time, to ensure
security, they must apply for a Password Request Code, which they will receive
by mail in about 7 to 10 days. Once employees establish their online accounts,
they will be able to access their individual unemployment insurance account
information, as well as conduct other business with the Board, over the
Internet. All railroad employees are
encouraged to establish online accounts while still employed so the account is
ready whenever they need to use this or other Internet services.
Employees who have already established online accounts do not need to do so
again.
The service is part of the Board's plan to implement comprehensive Internet
services that will expand access to information and allow the railroad public to
conduct its business with the agency online. For those who choose not to conduct
business over the Internet, the Board's field offices are available to answer
in-person, telephone, and written inquiries.
Most Board offices are open to the public from 9:00 a.m. to 3:30 p.m., Monday
through Friday, except on Federal holidays. Addresses and phone numbers for all
Board offices are available by calling the toll-free RRB Help Line at
1-800-808-0772. The RRB Help Line is an automated telephone service available 24
hours a day, 7 days a week. Board office locations and phone numbers can also be
found on the Board's Web site.
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