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How to Order

It is easy for you to purchase AIAA books through one of our Preferred International Retailers and Distributors. Click here for a listing of complete mailing addresses.

order online

Most publications may be ordered on the AIAA Web site 24 hours a day, 7 days a week. It’s fast, easy, and secure. Just find the items you want to order and click on the “Add to Cart” button. The item will be placed in your shopping cart. You may continue to browse, or checkout at that time. If you choose to continue shopping, the “View Cart” icon at the top of the screen will show you how many items have been placed in your cart.

When you’re ready to checkout, click on the “View Cart” icon, review your order, make any necessary adjustments, click on “Recalculate,” then click on “Checkout now.” Enter your mailing and billing information and click on the “Continue” button. Enter your payment information and please tell us how you heard about the product. Click on “Continue.” Inspect your order and click on “Submit order” or “Edit.” A confirmation will appear on the screen and will be mailed to the e-mail address that you provided on your order. You may want to print a copy for your records.

For Your Security

Our e-commerce system has been updated to ensure the safety of your financial data. When you order online, you will need to provide the exact credit card billing address in the bill-to-address section of the shopping cart. You will also have to provide the CVV number--the 4-digit number on the back of your credit card. We will continue to update our systems to better serve you.

Please contact customer service at 800/639-2422, 703/264-7500, or custserv@aiaa.org if you have any problems.

Order by Mail, Phone, Fax or E-mail

To order publications (except journals and magazines), contact:

    AIAA Publications Customer Service
    P.O. Box 960
    Herndon, VA 20172-0960

    Phone: 800/682-2422 or 703/661-1595
    Fax: 703/661-1501
    E-mail: warehouse@aiaa.org

To order journals and magazines, contact:
    AIAA
    1801 Alexander Bell Drive
    Suite 500
    Reston, VA 20191

    Phone: 800/639-2422 or 703/264-7500
    Fax: 703/264-7657
    E-mail: custserv@aiaa.org

For information on 2008 AIAA Conference Proceedings in print, please contact:

Please use order numbers when available. Do not duplicate your order. If you phone or fax your order, please do not duplicate the order by sending a written order.

payment terms
Publication prices (except periodicals) do not include shipping, handling, or applicable taxes and are subject to change without notice. Items purchased at AIAA member prices and subscription rates are for intended personal use only.

All periodical subscriptions and orders made by individuals must be prepaid. Payment may be made via cash, check, credit card, or money order. Payments must be made in U.S. Dollars, drawn on a U.S. bank. We accept VISA, MasterCard, American Express, and Diners Club.

Library, government, and institutional orders must be accompanied by authorized purchase orders.

shipping

Please do not use P.O. box numbers in your shipping instructions. Unless otherwise stated in the product description, all publication orders are subject to the charges as stated on order forms.

Upgraded Delivery Options

We are also happy to announce that our e-commerce system gives you the ability to choose different levels of mailing service for delivery of your book purchases. Options now include delivery within 1, 2, or 7 business days inside the U.S. (via UPS) and International Expedite Service (3-5 business days anywhere in the world) or International Air Mail (3-6 weeks anywhere in the world other than Canada). The rates are calculated based on the total order's weight and type of delivery service requested. Choose for yourself - speed over price, or price over speed!

Delivery times are estimate. Actual delivery times vary by country, based on that country's taxing, customs, and mail delivery systems

Special delivery options are available. Contact Customer Service at warehouse@aiaa.org or 703/661-1595.

All periodicals are shipped via air/surface mail and should arrive within 2-4 weeks from mail date.

AIAA guarantee and return policy
Periodicals
We guarantee member satisfaction. If AIAA members wish to cancel your subscription(s) at any time, notify our customer service department at 800/639-2422 or 703/264-7500. We will refund the payment for all issues not yet shipped. Cancellation of library prepaid subscriptions will not be accepted after the subscription year has begun. Adjustments to delivery format will be made through 31 March of the year; no adjustments after that date.

Claims for Undelivered Issues
Claims for undelivered issues will be honored up to four months after the
mailing date. Thereafter the single copy price will be charged for
replacements, if available. Send your request for missing issues to
claims@aiaa.org.

Conference Proceedings, Software, and Electronic Documents
ALL SALES ARE FINAL. Software may be exchanged if found to be defective.

Books, Standards, and Case Studies
We guarantee your satisfaction with every book purchase. Return the item in resalable condition within the timeframe specified below:

AIAA members and individuals – within 30 days from invoice date.

Bookstore, wholesale, and distributors within the United States - within 90 days from the invoice date.*
*University bookstores may return up to 25% of invoiced units within 90 days from the invoice date.*

Bookstore, wholesale and distributors outside the United States
Please contact Adrian Fair at 703/264-7505 to negotiate terms.

Mail returns in resaleable condition to:

    AIAA Returns Department
    22883 Quicksilver Dr.
    Dulles, VA 20166-2019
textbook adoption

To request an Exam Copy, please contact Adrian Fair at adrianf@aiaa.org or call 703-264-7505.

Please note:

  • One title per request form. If you have more than one title, you are required to fill out an additional form for each title.
  • Request forms must be filled out by teaching instructors not assistants.
  • Faxed responses will not be processed.
  • Only one copy per title with a maximum of three titles per instructor will be granted within an academic year.
  • An Instructor may not request another exam/copy of the same title within a 5-year period.

Use the ISBN-13 reference (located on the book detail page) when placing an order. A special feature of this form is creating your own digital signature. Follow the steps accordingly. Once all areas are done, click the “Submit Form” button. It will reattach your completed form to a new e-mail message. Click send and you’re done!

If you are having difficulty with the form or have additional questions, please call 703-264-7505 for further assistance.

Permission To Reprint AIAA Publications (Including Excerpts)
The American Institute of Aeronautics and Astronautics (AIAA) is the world's largest technical society devoted to the global aerospace community.