Solutions for Information Center Management
The success of an information center hinges on the ability to maximize end-user service, control costs, and ensure that operations are conducted in a copyright-compliant manner. This requires mastering and administering a wide range of services that can include content procurement and licensing; literature search and discovery; document ordering, sourcing and delivery; copyright compliance; and the associated workflow management and technologies. Moreover, staffing, motivating and training information center personnel with expertise in these areas can be challenging.
That’s where Infotrieve comes in. With more than 20 years of experience managing information centers, Infotrieve can deliver the people, process, and technology solutions for successful information center management.
Depending on your company’s needs, Infotrieve can provide tailored outsourcing solutions to manage all or part of your information center in a manner that will optimize both your ROI and service levels.
Infotrieve has the experience that comes from partnering successfully with hundreds of companies around the globe. And we have more than two decades of expertise across the entire spectrum of information center roles, deliverables, and workflow arrangements with clients from 90% of the Top 50 Pharmaceutical Companies and more than half of the Fortune 500.
Business Process Outsourcing (BPO)
From search and discovery, to collection management and licensing, to document sourcing/delivery and every step in between, Infotrieve’s BPO solutions provide clients the ability to outsource the management of any – or all – processes required to operate an information center in today’s competitive marketplace.
For additional details on BPO services, click here.
Document Delivery
Infotrieve is the leading document delivery provider for corporations and businesses around the world. Our online order processing and fulfillment technologies provide easy access to – and copyright compliant delivery of – journal and magazine articles, conference papers, case studies and book chapters published anywhere in the world.
For additional details on Document Delivery services, click here.
Complete Print Collection Management at the STM Library™
Infotrieve’s STM Library takes the hassle – and expense – out of maintaining a physical literature collection by providing the real estate, technology, and personnel for complete collection management and document delivery for less.
Infotrieve professionals can handle any task or responsibility within your information center on a daily basis or as needed, on-site or remotely. Infotrieve’s core competencies include document delivery management, cataloging and collection management, literature search and discovery, licensing management, and taxonomy development.
For additional details on the STM Library, click here.
Technology Solutions
Infotrieve is the leading developer of technology solutions that streamline information center management. The Virtual Library™ 2.0 and Content SCM® solutions meet the full range of library management needs. Both products are designed to drive down operating costs, improve service to end-users, and ensure that your organization is copyright compliant. All of Infotrieve's solutions are web-based and can be configured to meet the specific needs of your information center.
For additional details on the Virtual Library 2.0, please click here.
For additional details on Content SCM, please click here.