Utility Management

Returned 66 results

	Total Water Management: Practices for a Sustainable Future Total water management is the exercise of stewardship and shared governance of water resources among utilities, business, and government for the greatest good of society and the environment. This book helps water managers, regulators, educators, and others interested in sound water management practices understand what TWM is and how to use its principles. Edition: 2008 - Hardback - 308 pp. ISBN 1583215506;  Catalog No. 20516
	Water Basics for Decision Makers: Local Officials’ Guide to Water and Wastewater Systems A clearly written information resource for government officials and water decision makers about the management, operation, and technology of city water and wastewater systems. Edition: 2009 - Softbound - 191 pp. ISBN 9781583215852;  Catalog No. 20672
	2008 AWWA Water Utility Compensation Survey An annual survey of salaries for 45 water and wastewater utility job positions. Edition: 2008 - Softbound - 199 pp. ISBN 1583215409;  Catalog No. 60104
	Benchmarking Performance Indicators for Water and Wastewater Utilities: 2007 Annual Survey Data and Analyses Report This 2007 report provides benchmarking data and analyses in 22 key areas of water and wastewater utilities operations and management. Edition: 2008 - Softbound - 85 pp. ISBN 1583215735;  Catalog No. 20674
	Forecasting Urban Water Demand, Second Edition Practical, detailed approaches for developing accurate water demand forecasts. Edition: 2008 - Hardback - 360 pp. ISBN 1583215379;  Catalog No. 20410
	Fundamentals of Water Utility Capital Financing (M29), Third Edition Methods and guidance for planning water utility capital improvement financing. Edition: 2008 - Softbound - 104 pp. ISBN 158321545X;  Catalog No. 30029
	The Business of Water: A Concise Overview of Challenges and Opportunities in the Water Market Explore the important issues, challenges, and opportunities facing municipal water suppliers from a business perspective. Edition: 2008 - Hardback - 260 pp. ISBN 1583215565;  Catalog No. 20660
	The Water Workforce: Recruiting & Retaining High-Performance Employees The most important resources at any utility are human resources. People make all the difference in the success or failure of your utility’s operation. Managing utility workforce issues is the focus of this practical handbook for water utility human resources managers. Edition: 2008 - Softbound - 208 pp. ISBN 1583216081;  Catalog No. 20661
	2007 AWWA Customer Service and Information Management Technology Conference and Exposition Proceedings Presentations made at the 2007 AWWA Customer Service and Information Management Conference and Exposition, held March 4 - 7, 2007, in Austin, Texas. Edition: 2007 - CD-ROM ISBN 1583214941;  Catalog No. 20635
	2007 AWWA Water Utility Compensation Survey An annual survey of salaries for 45 water and wastewater utility job positions. Edition: 2007 - Softbound - 180 pp. ISBN 1583216073;  Catalog No. 60104X The product you've selected is backordered.
	2007 AWWA/WEF Joint Management Conference Proceedings Proceedings of the 2007 AWWA/WEF Joint Management Conference, held February 25-28, 2007 in Portland, OR. Edition: 2007 - CD-ROM ISBN 1583214925;  Catalog No. 20634
	Benchmarking Performance Indicators for Water and Wastewater Utilities: 2006 Annual Survey Data and Analysis Report 2006 survey update of benchmarking data in 22 key areas of water and wastewater utility management and operations. Edition: 2007 - Softbound - 81 pp. ISBN 1-58321-506-9 ;  Catalog No. 20621
	Focus First on Service: The Voice and Face of Your Utility An in-service training workbook for water utility customer service representatives. Edition: 2007 - Softbound - 81 pp. ISBN 1583214585;  Catalog No. 20629
	Institutional Governance and Regulation of Water Services: The Essential Elements This book provides fundamental principles and key factors of successful institutional governance and regulatory systems for water and sanitation services, based on experience from around the world. Edition: 2007 - Hardback - 223 pp. ISBN 1843391341;  Catalog No. 20666
	Water Resources Planning (M50), Second Edition This comprehensive manual and guide is a water utility guide for developing and implementing an Integrated Resource Plan to ensure long-term water supplies. Edition: 2007 - Softbound - 392 pp. ISBN 1583214712;  Catalog No. 30050
	2006 Water & Wastewater Rate Survey Survey of US water and wastewater utility rates, fees, and charges. Edition: 2006 - Softbound - 96 pp. ISBN 1583214968;  Catalog No. 54000
	2006 Water & Wastewater Rate Survey CD-ROM Survey of US water and wastewater utility rates, fees, and charges. Edition: 2006 - CD-ROM Catalog No. 54001
	Balancing Collections Performance and Service Ratings Helpful information for formulating water utility policies that will maximize both revenue and customer satisfaction. Edition: 2006 - Softbound - 112 pp. ISBN 158321416X;  Catalog No. 20597
	Drinking Water Distribution Systems: Assessing and Reducing Risks This book presents the results of a study of water quality issues associated with public water supply distribution systems and their potential risks to consumers. Edition: 2006 - Hardback - 391 pp. ISBN 0309103061;  Catalog No. 20652
	Select ANSI/AWWA Standards for Small Water Systems Can a small water system with a limited budget and few employees meet, and even exceed, the highest standards of water utility practice? The answer is yes, if you follow the specific recommendations of five specially chosen ANSI/AWWA standards. Edition: 2006 - Softbound - 220 pp. ISBN 1583214186;  Catalog No. 20611
	Water Infrastructure at a Turning Point: The Road to Sustainable Asset Management A foundational knowledge of the issues surrounding our aging water infrastructure. Edition: 2006 - Softbound - 52 pp. ISBN 1583214224;  Catalog No. 20615
	2005 AWWA Customer Service Conference Proceedings Technical papers presented at the 2005 AWWA Customer Service Conference. Edition: 2005 - CD-ROM ISBN 1583213643;  Catalog No. 20584
	2005 AWWA Information Management Technology Conference Proceedings Technical papers presented at the 2005 AWWA Information Management Technology Conference. Edition: 2005 - CD-ROM ISBN 1583213767;  Catalog No. 20590
	2005 AWWA/WEF Joint Management Conference Proceedings Conference proceedings from the premier management conference for the water and wastewater professionals. Edition: 2005 - CD-ROM ISBN 1583213627;  Catalog No. 20583
	Benchmarking Performance Indicators for Water and Wastewater Utilities Benchmark your water or wastewater utility in 22 key performance areas. Edition: 2005 - Softbound - 297 pp. ISBN 158321366X;  Catalog No. 20564
	Crisis, Conflict and Cooperation: Working with the Media This video shows utilities how to work succesfully with TV and radio news media during an emergency or any important utility event. Edition: 2005 - DVD ISBN 1583216987;  Catalog No. 64283 The product you've selected is backordered.
	Infrastructure Security Planning in an Unstable World: A Public Officials' Guide This handbook provides guidance to public officials who are charged with assuring the security of city infrastructure. Edition: 2005 - Softbound - 108 pp. ISBN 1-58321-252-3;  Catalog No. 20541
	Management Innovation in US Public Water and Wastewater Systems Successful programs municipal water utilities are using to improve quality, efficiency, and service. Edition: 2005 - Hardback - 331 pp. ISBN 9780471657446;  Catalog No. 20598
	Thinking Outside the Bill: A Utility Manager's Guide to Assisting Low-Income Water Customers This guide will assist water utilities needing to raise their rates in keeping water affordable for low-income consumers. Edition: 2005 - Softbound - 52 pp. ISBN 1583213597;  Catalog No. 20594
	Water Conservation-Oriented Rates: Strategies to Extend Supply, Promote Equity, and Meet Minimum Flow Levels Learn the many types of water-rate structures that encourage water conservation. Edition: 2005 - Softbound - 144 pp. ISBN 1-58321-327-9;  Catalog No. 20562
	Water Utility Management (M5), Second Edition A basic water utility management manual for in-service training. Edition: 2005 - Softbound - 134 pp. ISBN 1583213619;  Catalog No. 30005
	2004 AWWA Customer Service Conference Proceedings The 2004 AWWA Customer Service Conference Proceedings contains papers and posters presented during the conference on all aspects of water utility customer service. Edition: 2004 - CD-ROM ISBN 1583213139;  Catalog No. 20557
	2004 AWWA/WEF Information Management Technology Conference Proceedings The 2004 AWWA/WEF Information Management Technology Conference Proceedings contains papers and posters presented during the conference. Edition: 2004 - CD-ROM ISBN 1583213147;  Catalog No. 20558
	A Public Finance Primer for Public Works Professionals A general overview of the finance function at the local government level. Edition: 2004 - Softbound - 120 pp. ISBN 091708442X;  Catalog No. 20607 The product you've selected is backordered.
	Avoiding Rate Shock: Making the Case for Water Rates This report shows water utilities how to make a winning case for a rate increase to decision makers and customers. Edition: 2004 - Softbound - 131 pp. ISBN 1-58321-334-1;  Catalog No. 20570
	Developing Rates for Small Systems (M54) This manaul of operations provides guidance and recommendations to small utilities on setting rates, fees, and charges. Edition: 2004 - Softbound - 59 pp. ISBN 1583213082;  Catalog No. 30054
	Emergency Power Source Planning for Water and Wastewater A complete planning guide for water and wastewater utilities for assessing and planning standby power needs. Edition: 2004 - Hardback - 135 pp. ISBN 158321321X;  Catalog No. 20559
	Project Manager's Portable Handbook, second edition Perfect for managers on the go, this compact, quick-reference guide provides ready-to-use advice on conceptualizing, designing, developing, and producing projects. Edition: 2004 - Softbound - 507 pp. ISBN 9780071437745;  Catalog No. 20681
	Site Water Management Planning An in-depth presentation on implementing an efficient, on-site water irrigation plan. Edition: 2004 - Hardback - 291 pp. ISBN 0975923005;  Catalog No. 20591
	Water Rates, Fees, and the Legal Environment Legal challenges to water rates and fees can present time-consuming and expensive problems for a municipal water supplier. This book is designed to help the water utility avoid legal challenges to its water rates and fees, and provide helpful guidance on responding to and defending against a lawsuit if one occurs. Edition: 2004 - Hardback - 175 pp. ISBN 1583213376;  Catalog No. 20518 The product you've selected is backordered.
	2003 AWWA Customer Service Conference Proceedings Proceedings of the 2003 AWWA Customer Service Conference. Edition: 2003 - CD-ROM ISBN 1-58321-278-7;  Catalog No. 20530
	2003 AWWA Information Management and Technology Conference Proceedings Conference proceedings cover information management technology and applications for municipal water utilities. Edition: 2003 - CD-ROM ISBN 1-58321-280-9;  Catalog No. 20532
	2003 AWWA/WEF Joint Management Conference Proceedings Conference proceedings cover strategic planning,new technology, security, contract operations, privatization, asset management, and other utility management issues. Edition: 2003 - CD-ROM ISBN 1-58321-268-X;  Catalog No. 20525
	The Evolving Water Utility: Pathways to Higher Performance Even with limited resources, water utilities can forge pathways to higher performance. This book shows you how. Edition: 2003 - Hardback - 441 pp. ISBN 1583212396;  Catalog No. 20519
	Water:\Stats 2002 Water Utility Distribution Database Statistical database on United States and Canadian water distribution systems. Edition: 2003 - CD-ROM ISBN 1-58321-306-6;  Catalog No. 53007 The product you've selected is backordered.
	GIS Tools for Water, Wastewater, and Stormwater Systems Presents a step-by-step approach covering GIS applications, case studies, examples, and costs associated with hardware, software, data conversion, and implementation. Edition: 2002 - 375 pp. ISBN 0784405735;  Catalog No. 20502
	Reinventing Water and Wastewater Systems: Global Lessons for Improving Water Management A critical and insightful look at the past, present, and future state of water and wastewater services. Edition: 2002 - Hardback - 486 pp. ISBN 9780471064220;  Catalog No. 20527
	Dawn of the Replacement Era: Reinvesting in Drinking Water Infrastructure A study conducted by AWWA to better understand the issue of funding the replacement of US water infrastructure. Edition: 2001 - Softbound - 52 pp. ISBN 979-1-58321-594-4;  Catalog No. 20678
	Excellence in Action: Water Utility Management in the 21st Century Today's utility business reality - privatization, productivity and efficiency, regulatory compliance, customer focus, and more. Edition: 2001 - Hardback - 483 pp. ISBN 1583211594;  Catalog No. 20495
	Handbook of Public Water Systems, Second Edition An all-in-one information resource, providing an excellent overview of all aspects of public water supply. Edition: 2001 - Hardback - 1136 pp. ISBN 9780471292111;  Catalog No. 20479
	Navigating Rough Waters: Ethical Issues in the Water Industry This is the first management book to take an in-depth look at ethical dilemmas, and what it means to have integrity, in the water supply industry. Edition: 2001 - Hardback - 411 pp. ISBN 1583211292;  Catalog No. 20474
	New Horizons: Critical Infrastructure Protection DVD Issues regarding water utility infrastructure security are discussed in this video. Edition: 2001 - DVD ISBN 1583217134;  Catalog No. 64226
	Customer Service for Water Utilities DVD Set AWWA Extra-Value Set! Five customer service training programs on a single DVD at one low price. Edition: 2000 - DVD ISBN 1583216456;  Catalog No. 64174
	Ergonomics at Work Set Extra-Value Set! Ergonomics, the science of designing and arranging work spaces and equipment for both efficiency and safety, is the subject of this three-program DVD. Edition: 2000 - DVD ISBN 1583216529;  Catalog No. 64197
	Maintenance Management for Water Utilities, Second Edition Planning and managing a water utility maintenance program. Edition: 2000 - Hardback - 148 pp. ISBN 1583210725;  Catalog No. 20446
	Operational Control of Coagulation and Filtration Processes (M37), Second Edition This manual instructs in the use of jar testing, particle counting, and other common methods for monitoring, optimizing, and controlling water treatment processes. Edition: 2000 - Softbound - 103 pp. ISBN 1583210555;  Catalog No. 30037
	Principles of Water Rates, Fees, and Charges (M1), Fifth Edition Comprehensive guidance manual for setting water utility rates, fees, and charges. Edition: 2000 - Softbound - 341 pp. ISBN 1-58321-069-5;  Catalog No. 30001
	Design and Construction of Small Water Systems, Second Edition This book provides the basic guidance and information a manager in a small community or a small utility needs to plan and oversee the construction of a new water system or the expansion of an existing system. Edition: 1999 - Softbound - 228 pp. ISBN 0898679990;  Catalog No. 20403
	Water Utilities at Risk Video Series on DVD Like other organizations, water and wastewater utilities of all sizes face the triple threat of substance abuse, sexual harassment, and violence in the workplace. Get three videos for the price of one in this AWWA Extra-value DVD. Edition: 1999 - DVD ISBN 1583216480;  Catalog No. 64182
	Planning and Managing Reliable Urban Water Systems Ensure that your utility maintains a reliable supply of high-quality water with the techniques supplied in this book. Edition: 1998 - Hardback - 237 pp. ISBN 0898679095;  Catalog No. 20412
	The Changing Water Utility: Creative Approaches to Effectiveness and Efficiency Innovative practices for utility managers who want both efficiency and effectiveness. Edition: 1998 - Hardback - 528 pp. ISBN 0-89867-944-3;  Catalog No. 20424
	Construction Contract Administration (M47) An introduction to construction project administration, specific to drinking water infrastructure. Edition: 1996 - Softbound - 149 pp. ISBN 0898678714;  Catalog No. 30047
	Water:\Stats 1996 Water Utility Statistical Database Water:\Stats is a database of water utility data and statistics, covering all aspects of water utility operation and management. Edition: 1996 - CD-ROM ISBN N;  Catalog No. 53003
	Water Utility Accounting, Third Edition A basic text on water utility accounting, management, and financial functions. Edition: 1995 - Hardback - 327 pp. ISBN 0898677610;  Catalog No. 10007A
	Rural Water Management For small town managers and public officials (as well as water system operators), this video provides an excellent overview of water system management. - DVD Catalog No. 64302
	Water:\Stats 1999 Water Utility Financial and Revenue Database Financial and revenue statistical database of United States and Canadian water and wastewater utilities. Edition: 1999 - CD-ROM ISBN 1-58321-156-X;  Catalog No. 53006