Document Delivery Options and Prices

	Enquiries
		Telephone: 613-998-8544 or 1-800-668-1222 (toll-free)
		Fax: 613-993-7619
		Email: info.cisti@nrc-cnrc.gc.ca
		Document Delivery Prices
		Frequently Asked Questions

NRC-CISTI offers a choice of document delivery services, depending on whether your document is in NRC-CISTI's collection and how quickly you need it.

With the introduction of NRC-CISTI's Discover service, clients now have the option of registering for our traditional account based document delivery service or using Discover to search, order and pay online using a credit card. Registration is not required for the Discover service.

For documents not in NRC-CISTI's collection, we offer an extended supply service, which provides access to articles, books and other documents from around the world.

Service Levels and Options

We always try to supply your document using the lowest cost service that meets your needs.

• Service Levels
  • Direct Service
  • Extended Supply Service
  • Urgent Service
  • Custom Services (clean and colour copies)
• Ordering Options
  • Electronic Ordering
  • Non-Electronic Ordering
• Delivery Options
  • Ariel
  • Secure Desktop Delivery
  • Fax
  • Courier