E-mail Assistance

Your e-mail is very important to us and we strive to respond to each inquiry in a timely matter. However, mission critical duties can create some delay in responding to your message. 

Delays can be especially noticeable on the weekend or during an active weather event. With this in mind, we have provided some helpful links and answers to common e-mail questions below. 

We thank you for your questions and comments and look forward to responding to you soon.

Send your e-mail to : SR-FWD.webmaster@noaa.gov

Frequently Asked Questions

Climate Data and Records

1. I found a lot of data for the D/FW Airport on your site, but I'm looking for rainfall information for Waxahachie. Do you have any of this data?

Ans: We have some monthly rainfall data available from our cooperative observers online, but if you need more detailed information you will need to contact either the Southern Regional Climate Center (SRCC) or the National Climatic Data Center (NCDC). The monthly rainfall is on our main climate page. Scroll down and look for the map that has a lot of dots on it, or you can use the drop-down menu for each site.

2. I need to know when it has rained in Dallas over the past 5 years.

Ans: We have a lot of climate data for the D/FW Airport and for Waco available in our climate section, but should you need data from other observation sites, or should you need data for a legal matter, you will need to contact the National Climatic Data Center (NCDC). Daily records of high temperature, low temperature, and precipitation for the D/FW airport and Waco airport are available on our site back through 1995. Look for the drop down menu that says "Daily Summaries for Previous Months" in the D/FW and Waco climate sections.

3. I need some weather information for a legal case that is coming to trial next week. Can you give me certified weather observations for Mineral Wells?

Ans: You will need to contact the National Climatic Data Center for copies of certified weather data or observations. The address and phone number is listed above.

4. Can you tell me if there was hail reported in Boonsville on the 4th of July, 2002?

Ans. Maybe. We have some preliminary storm data on our website that runs back through 1996. However, this report is not certified and may not be complete. For certified storm data you will need to contact the National Climatic Data Center (address give above in our FAQ). Also, not all hail or severe weather reports make it to our office, so it would still be possible for an event to have occurred in your location and we simply did not receive any reports.

5. Storms just blew through my area and I was wondering if there were any reports of severe weather associated with them?

Ans: We have some preliminary local storm reports (LSR's) on our website. We try to get these reports out as soon as possible, but it may take some time for them to arrive on the web as other mission critical duties may cause a delay. These reports are not official. Should you need official reports you will need to contact the National Climatic Data Center.

SKYWARN Storm Spotter Classes

1. Do I need to pre-register or call ahead before attending a SKYWARN class?

Ans: No. In most cases the classes are open to the public. However, It may be a good idea to contact your county or local Emergency Manager. There will likely be a sign in sheet when you arrive. This is used to maintain a record of your attendance and qualifications as a SKYWARN Storm Spotter.

2. When is the next SKYWARN class for my area?

Ans: All our SKYWARN classes are posted in our Preparedness section of our website. The entire schedule for the current year can be found here.