training : web-based : communication skills : problem solving among co-workers : problem set-up

PROBLEM SOLVING AMONG CO-WORKERS

VIDEO MENU * denotes current video Section 1 * Problem Set-up Problem Unfolding Steps in Problem Solving Section 2 Employee #1 and Counselor Section 3 Employee #2 and Counselor Resolving the Problem Section 4 Quiz (for CE credit)

Course Information – Includes objectives and continuing education credits. (PDF - 63 KB)

Presentation Handout – Print before you start the training. (PDF - 30 KB)

Discussion Guide – Intended for group education. (PDF - 49 KB)