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Medical Home Marketing

This section includes a variety of outreach and marketing materials to promote medical homes for children with special needs. We encourage you to adapt these materials to help further medical home education and awareness.

Fact Sheets Adobe PDF

Brochures

General | For Families | For Providers

General Medical Home Brochures

Brochures for Families

  • A NEW WAY…A BETTER WAY. The Medical Home Partnership: Building a Home Base for Your Child with Special Health Care Needs: Brochure
    This large-format brochure was developed by New England SERVE for families in Massachusetts. It defines the Medical Home Partnership and provides a checklist for families to use in choosing a new physician for their child, or as a way to start a conversation with their child's doctor about Medical Home. The back page provides resources for building medical home partnerships in Massachusetts. If you are interested in replicating this brochure with specific information for your state or community, please contact Alexa Halberg at ahalberg@neserve.org or by phone: 617/574-9493.

  • A Medical Home: Consistent, Knowledgeable, and Comforting Health Care Fact Sheet
    A message from Family Voices.

  • Medical Home: Families and Providers Working Together Brochure
    This brochure provides definitions, benefits and tips for families about having a Medical Home for their child in Washington State. Available in PDF format in: English and Spanish.

    Brochure developed by the Washington State Medical Home Leadership Network.

  • Parent Tips: Building Early Intervention Partnerships with Your Child's Doctor Brochure
    This brochure includes practical tips from and for parents in how to choose, partner and talk with your child's doctor, how to be an advocate for your child in early intervention and involve your doctor in early intervention services for your child. Available in: English · Cambodian · Chinese · Korean · Laotian · Russian · Spanish · Vietnamese.

    Brochure developed by the Washington State Infant Toddler Early Intervention Program (ITEIP) and the University of Washington Center for Human Development and Disabilities (CHDD).

  • What is a Medical Home: How Can it Help Your Child with Special Needs Brochure
    This brochure helps define a Medical Home and how can you work with your doctor to improve care for your child. Developed by the South Carolina Medical Home Team.

  • Family Brochure: Every Child Deserves a Medical Home Brochure
    The Illinois Title V CSHCN program, the Division of Specialized Care for Children (DSCC) has developed a brochure to help families of CSHCN better understand how they can work with their primary health care provider to establish a Medical Home.

  • CYSHCN & Medical Home Family Brochure
    This brochure includes information on: what constitutes a medical home, the medical home components, who are the CYSHCN?, information on assistance for families of CYSHCN, and family advocates. Developed by the Connecticut Department of Public Health Bureau of Community Health, Family Health Division

Brochures for Physicians

  • SMALL STEPS…BIG DIFFERENCES. THE MEDICAL HOME PARTNERSHIP: Practical Tips for Physicians Caring for Children with Special Health Care Needs - Brochure
    This large-format brochure was developed by New England SERVE with practical tips for physicians, nurses and office staff. It offers specific things clinical and office staff can do to support special needs at four steps in the care process: Before the Visit; In the Exam Room; After the Visit; and In the Community. The back page provides resources for building medical home partnerships in Massachusetts. If you are interested in replicating this brochure with specific information for your state or community, please contact Alexa Halberg at ahalberg@neserve.org or by phone: 617/574-9493.

  • A Provider's Introduction to Strengthening Medical Homes for CSHCN - Brochure Developed by the South Carolina Medical Home Team.

  • CYSHCN & Medical Home Provider Brochure
    This brochure includes information on: what constitutes a medical home site?, data management tools for medical homes, who are CYSHCN?, what families are seeking from professionals to enhance the medical home. Developed by the Connecticut Department of Public Health Bureau of Community Health, Family Health Division

Posters

Connecticut Medical Home Poster: The CT Medical Home System of Care for Children and Youth with Special Health Care Needs Word | PDF

Oregon Medical Home Posters (3 posters are available in one document)

    1. Support For Families
  • The Medical Home Resource Team can help you learn to organize and
    coordinate services for your child.
  • Learn how to advocate effectively for your child’s medical,emotional
    and therapy needs.
  • Locate support groups and find information specific to your child’s needs.
  • Get in touch with other parents who have similar challenges with
    their children.


  • 2. Did You Know?
  • The Medical Home Resource Team can help you learn to organize and
    coordinate services for your child.
  • The resource team can help you learn how to work with providers to
    coordinate your child’s complex health needs.
  • There is a family-run organization that supports families who have children
    with behavioral or mental issues and disorders.
  • The Medically Fragile Children’s organization can help pay for respite care,
    home care,medical supplies and more.

    3. Helpful Resources
  • Community Mental Health Department can provide an assessment of
    your child’s mental health.
  • The Medical Home Resource Team can help you learn to organize and
    coordinate services for your child.
  • Early Intervention Specialists in the education service district can
    provide free evaluations,consultations and therapies for children under 3.
  • Childhood Health Associates of Salem has a web site with links to the
    educational materials,resources and more.

Medical Home Posters for Practices from the Illinois Medical Home Team
All of the following posters include: [Pediatric Practice Name] is proud to announce a new approach for providing care that will help improve quality health care for children with special health care needs. This nationally recognized way of providing care is called Medical Home.

Medical Home: A Family-Professional Partnership
Your link to a bright future for children with special health care needs (Each poster has a different image and is available in 2 sizes)

  1. Poster (8.5X14) | Poster (8.5X11)
  2. Poster (8.5X14) | Poster (8.5X11)
  3. Poster (8.5X14) | Poster (8.5X11)
  4. Poster (8.5X14) | Poster (8.5X11)

Destination Medical Home: Your ticket to a healthy future for children with special health care needs

  1. Poster (8.5X14) | Poster (8.5X11)

Medical Home Posters from the Hawaii Medical Home Team
The Medium and Large sizes are larger than what a printer allows. You will need to download the posters to a CD and take them to a Printer.

To order free copies, e-mail Sharon Taba at medicalhomesharon@hawaii.rr.com. A limited number are available and shipping costs are not included.

Web Based Tutorials

MedHome Portal
The MedHome Portal is a web-based resource aimed at providing primary care physicians with ready access to information, tools, and services to improve their care and coordination of care for their patients with special needs

    For Families
  • " What Families Need to Know about a Medical Home"
    Explains the Medical Home Model for families and children with special health care needs. It explains the family-professional partnership and how it relates to accessing quality health care. The primer goes on to explain how families can become proactively involved in Quality Improvement Teams in their primary care provider's practice. There are links to the AAP web site describing what others states are doing to promote Medical Home, a downloadable Parent-Partner Guide, Power Point presentations, and information about the Illinois Title V CSHCN Program. Developed by the Illinois Medical Home Team.

    For Providers
  • Primer on the Illinois Medical Home Model for Physicians
    The first two components of the Illinois Medical Home Model define what it means when families say they have a Medical Home and and what it means when physicians say they provide a Medical Home. The third component describes the activities occurring in Illinois to promote the Medical Home Model. The primer includes references, video clips, PowerPoint presentations and many handouts that are downloadable. Also included is the 2nd edition of the UIC-DSCC Medical Home CME Monograph for community pediatricians and family physicians that was published on May 1, 2004. The entire 70 page document is downloadable as a PDF file.

Media

  • South Carolina Educational Television stations (SC ETV) aired Special Children Special Care on Sunday, April 6.
    An hour long documentary about South Carolinians special children and their stories of challenge and caring. A cooperative effort of South Carolina ETV and the State Medical Home Team. You can view this program by clicking on the links below:

If you'd like to purchase this program for your own library, visit SCETVStore.org and click on New Releases or enter "special care" in the search box.

Download the flyer about the medical home broadcast on SC ETV and share this information with family and friends. You can also download the viewer guide for Special Children, Special Care

For more information you can contact www.familyconnectionsc.org.

  • Video on the Oregon Medical Home Network
    The Oregon Medical Home Network consists of six primary care practices and the Office of the Oregon Medical Home Project at CDRC who have participated in a 3-year project designed to improve services for families with children and youth having special health care needs.

    A video is available where you can learn more about the network, meet the community teams, and hear from pediatric clinicians and families on the importance of having a medical home.

  • Special Needs Issues in the News: www.enquirer.com/extremechoices/
    Families of chronically ill children face serious challenges – lifetime maximum caps on private insurance, soaring health care costs, and getting help with child care. The Center for Infants and Children with Special Needs at Cincinnati Children's Hospital Medical Center offers the following link to the Extreme Choices series recently featured in the Cincinnati Enquirer. These news stories take a close look at these issues and highlight families currently facing such challenges.

Newsletters

Child Health Notes
Child Health Notes are provided as a resource to promote medical homes by supporting partnerships between:

  • Families
  • Primary health care providers
  • Local health jurisdictions staff and programs
  • Family resource coordinators
  • Schools
  • Early Intervention programs
  • Others who care about the health & well-being of children with special health needs
Example of a CHN template Spokane County's customized version

If you would like to see more samples of how other counties are using the template, contact Susan Wendel - Child Health Notes Project Coordinator
Email: swendel@u.washington.edu
Tel: (206) 685-1348

Minnesota Pediatrician
2005 Medical Home Project
Update (This article appeared in the Fall/2004 issue of Minnesota Pediatrician)

Knowing only that they were participating in “an exciting endeavor to continue to develop their practices as a medical home,” 11 teams - each comprised of a physician, two parents and a care coordinator/ nurse - came together in mid-March to start a year long collaborative learning process to realize medical home improvements.

Marketing Campaigns

Illinois
The Illinois Chapter of the American Academy of Pediatrics (ICAAP) is working with a public relations firm to increase support for the Illinois Medical Home Project (IMHP), focusing on the following objectives:

  • Publicize IMHP activities to pediatricians and family practitioners in Illinois
  • Recruit more primary care physicians to participate in medical home activities, including the IMHP
  • Simplify the medical home message and revise existing materials to make them more action-oriented for providers and families
  • Promote the concept of quality improvement processes using facilitators as a proven method to support and improve quality healthcare

Scope of Work

  • Evaluation of current IMHP and relevant Division of Specialized Care for Children (DSCC) medical home materials with appropriate editorial recommendations
  • Development and implementation of a media plan incorporating the following elements:
    • MAT release (prepackaged news story) for distribution to Illinois community newspapers
    • Content for use in ICAAP newsletter and blast faxes (in collaboration with ICAAP staff)
    • A pre-written story for pilot sites to submit to newspapers in their catchment areas as a bylined article
    • Two media alerts about IMHP and telephone follow-up targeting:
      • Reporters at larger Illinois papers who have covered issues related to special needs kids
      • Reporters at publications in six pilot regions
      • AAP News editors/reporters (in coordination with ICAAP staff)
      • Family Physician editors/reporters (the bi-monthly newsletter of the Illinois Academy of Family Physicians)
      • Illinois Pediatrician editors (the quarterly newsletter of the ICAAP)
  • Creation of two to three PowerPoint slides to crystallize the concept of medical home
  • Creation of two to three IMHP PowerPoint slides for use by other medical home-related initiatives in the state to promote the project in a clear and consistent manner

Other Marketing Materials
Book mark for physicians and nurses that list some of the basic community services

Disclaimer: National Center materials are not copyright protected and may be distributed without permission so long as appropriate recognition is included. Please indicate the following: These materials were produced through the National Center of Medical Home Initiatives for Children with Special Needs under a grant provided by the federal Maternal and Child Health Bureau, Health Services and Resources Administration (HO2 MC 00073).

AAP materials are copyright protected. Please send questions regarding how to obtain AAP materials to medical_home@aap.org.

Last Updated April 4, 2008

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