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Of Interest to Providers
Warmline-Free HIV Telephone Consultation Services for Providers
The Warmline (800-933-3413) is a free consultation service for health care providers caring for HIV-infected patients and is supported by the Health Resources and Services Administration (HRSA). The Needlestick Hotline was developed in 1988 to provide immediate treatment to exposed health care workers at San Francisco General Hospital and has served as a model for similar programs elsewhere.
The National Clinicians' Post-Exposure Prophylaxis Hotline (PEPLine) [PDF] 1-888-HIV-4911 (448-4911)
Health care workers are often exposed through occupational accidents to HIV or hepatitis and other blood borne diseases. Studies have found that prompt treatment after exposures can reduce the number of persons who actually become infected from these accidents. Now a new 24-hour emergency hotline for clinicians who need advice on treating patients who have suffered occupational exposures to blood has opened to help provide prompt and appropriate treatment. The free hotline is open seven days a week by calling 1-888-HIV-4911 (448-4911). This service is for health care providers only.
The PEPLine was created by combining resources from two existing UCSF programs: the National HIV Telephone Consultation Service (Warmline) and the Needlestick Hotline. PEPLine is staffed by University of California-San Francisco (UCSF) health care providers at San Francisco General Hospital. PEPLine offers the most current information on treatment (prophylaxis) for occupational exposures. Callers to PEPLine will receive immediate advice from physicians, clinical pharmacists, or nurse practitioners. Non-emergency calls will be returned during business hours. The PEPLine experts will help callers assess their patients' risks, discuss the current post-exposure prophylaxis protocols, and review specific treatment and follow-up options. Written materials expanding on the telephone discussion will be sent when needed. Treatment protocols are also available on the internet from the Epidemiological and Prevention Interventions Center (EPI Center).
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