HEALTH
EDUCATION ASSISTANCE LOANS
# |
Key
Outcomes |
FY
04 Actual |
FY
05 Actual |
FY
2006 |
FY
2007 |
FY
08 Target |
FY
09 Target |
Out
Year Target |
Target |
Actual |
Target |
Actual |
Long
Term Objective: Preserve the financial
integrity of HRSA’s programs and activities |
9.
VII.
C.1 |
Conduct an orderly phase-out
of the outstanding loan portfolio, resulting
in a reduction in the Federal liability
associated with the HEAL program a |
$2,028 |
$1,709 |
$1,700 |
$$1,375 |
$1,090 |
$1,131 |
$997 |
$866 |
|
# |
Key
Outputs |
FY
2004
Actual |
FY
2005
Actual |
FY
2006 |
FY
2007 |
FY
2008
Est. |
FY
2009
Est. |
Out-Year
Target |
Target |
Actual |
Target |
Actual |
Efficiency
Measure |
9.E |
Improve claims processing
efficiency through implementation of an
online processing system (HOPS).
(Baseline 2004 – 10
days) |
10 Days |
9 Days |
9 Days |
8 Days |
8 Days |
8 Days |
8 Days |
8 Days |
|
|
Appropriated Amount
($ Million)
(direct operations) |
$3.4 |
$3.2 |
|
$2.9 |
|
$2.9 |
$2.8 |
$2.9 |
|
Notes:
a Dollars in millions.
INTRODUCTION
The Health Education Assistance Loans (HEAL) program’s
performance measures and activities build upon HRSA’s
long-range goal to “Achieve Excellence in Management”
and is keyed to the following HRSA Objective:
C. Preserve the financial integrity of HRSA’s
programs and activities.
Performance measure information is used by the program
to assess the success of HEAL in meeting goals of
conducting an orderly phase-out of HEAL’s outstanding
loan portfolio and thus reducing Federal liability
associated with the HEAL program. Strategies used
to improve performance include providing borrowers
who have not yet fully repaid their loans with appropriate
assistance to facilitate the repayment of their loans,
working with lenders and loan holders to minimize
defaults, and aggressively pursuing HEAL defaulters.
DISCUSSION OF RESULTS AND TARGETS
9.VII.C.1. Conduct an orderly phase-out of the
outstanding loan portfolio, resulting in a reduction
in the Federal liability associated with the HEAL
program
The HEAL program is currently phasing out an outstanding
loan portfolio of approximately $1.131 billion as
of September 30, 2007. The program has historically
met or exceeded its targets for phasing out the outstanding
loan portfolio, through initiatives to help borrowers
manage their indebtedness, and through partnerships
with lenders and loan holders. In FY 07, the projection
of $1.090 billion was not able to be met due to the
historical trend of HEAL loans that refinanced out
of the program and borrowers that paid-in-full turned
out to be lower than anticipated. The HEAL Program
does not have any control over the early payoff activity
that happens in the loan servicing industry.
9.E. Improve claims processing efficiency through
implementation of an online processing system (HOPS).
The efficiency measure for the HEAL program is to
improve claims processing efficiency through the implementation
of an online processing system. In FY 04 and FY 05,
the processing time was 10 days and 9 days, respectively.
This was reduced to 8 days in FY 06, which was lower
than the target. The FY 09 target is 8 days.
|