The Office of Transportation Disaster Assistance coordinates
public and private responsibilities in the wake of transportation disasters
for all modes of transportation covered by the NTSB. The NTSB Transportation
Disaster Assistance Team stands ready around the clock to help survivors,
families of victims, communities, and commercial carriers deal with transportation
disasters; services include family/victim support coordination, Family
Assistance Centers, forensic services, communication with foreign governments,
and inter-agency coordination.
| Office of Transportation Disaster
Assistance
Telephone (24/7): 1-800-683-9369 E-mail: assistance@ntsb.gov If you are PUBLIC SAFETY AGENCY reporting a transportation emergency, please call 202-314-6290 |
|
If you or a family
member has been involved in an accident being investigated by the NTSB,
you should know:
Information for Family and Friends: Major Accident Investigations For general aviation accidents, a member of the TDA staff may arrive on-scene; if not, the Investigator-in-Charge (IIC) typically provides information. Information for Family and Friends: General Aviation Accident Investigations Each case is unique. If you have additional questions or concerns, please feel free to contact us. Be sure to state the date and location of the crash and if you were involved in the accident or are a family member. If you email or leave a message, we will try to respond by the next business day. |
If you are part of the transportation
industry, or emergency response or other support provider, you should know:
In addition to providing on-scene coordination, the NTSB offers guidance and training courses on transportation disaster response. If you have questions regarding the Aviation Disaster Family Assistance Act of 1996, Foreign Air Carrier Family Support Act of 1997, or other transportation disaster issues, feel free to contact us; please identify your organization and your position title. |
Federal Family Assistance Plan for Aviation Disasters (Updated
December 2008) - [ PDF ( 526 KB) ] 
- PDF documents require Acrobat Reader . Find Help with PDF here!
NTSB Home | Contact Us | Search | About the NTSB | Policies and Notices | Related Sites