The cost associated with hiring a contractor/consultant varies
with the specific needs of the organization requesting training
and may be several thousand dollars. Cost depends on
the breadth of training (e.g., customized packages vs. off-the-shelf
packages). Cost is approximately $100-$110 per hour for
consulting and $1,350-$1,700 per day for training.These two
links are designed to help you find the right trainer for your
group–Questions You May Want
to Ask a Consultant and a Sample
Plain Language Training Proposal.
The following private contractors/consultants are among those
offering customized Plain Language training to Federal agencies.
These entities listed provided the accompanying descriptions.
It is not an exhaustive list, and inclusion here does not indicate an endorsement by NIH of the contractor or the training described.
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EEI
Communications - Richard Frank (301-495-2887
x202) |
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Federal agencies served: Several--they have been assigned
a BPA for training with NIH #263-54617, and they are
on the GSA Schedule GSA-35F-0585K Rep ID = RFRA.
Note: Save 9% (using Government PO) to 14% (using Government
Credit Card) off the catalogue price.
EEI Communications provides comprehensive and customized
solutions to meet their client’s needs and budgets.
Previous clients you may contact:
Kimberly Morton
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Robert Van Rite
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Army
Printing Publications |
Drug Enforcement
Agency |
703-428-0582 |
202-307-8168 |
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Kleimann
Communications Group - Susan Kleimann, Ph.D. (202-737-5733) |
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Federal agencies served: Department of Veterans
Affairs, Internal Revenue Service, and National Partnership
for Reinventing Government
Kleimann Communications is a woman-owned, small business
with access to the GSA Schedule as a subcontractor. We
synthesize the best plain language and information design
techniques with their clients’ imagination and
objectives. We analyze, write, and design documents
and forms with the reader as a focus. To extend
their work, we have developed customized training for
staff and managers, including usable regulations and
correspondence. In addition, our organization can
design training courses to address the specific needs
of an organization.
Previous clients you may contact:
Melodee Mercer
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Annetta Cheek
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Insurance
Adjuster |
Federal
Aviation Administration (and formerly NPR Plain Language
Coordinator) |
Philadelphia
Dept. of Veteran Affairs |
215-842-2000,
ext. 4267 |
E-mail: acheek@patriot.net |
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Language
at Work, Inc. - Judith Pollock (202-363-4521) |
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Federal agencies served: Federal Energy Regulatory Commission;
Metropolitan Area Airports Authority; Justice Department,
Internal Revenue Service, Department of Health and Human Services
Language at Work is a non-profit firm that provides
specialized, on the job training workshops in: Plain
Language Guidelines and Agency Writing Standards; Writing
in Plain Language (tailored for writers of correspondence,
regulations, or technical material); and revising and
editing. They can also develop examples that demonstrate
the use of Plain Language and can serve as templates.
E-mail: lawing@erols.com
Previous clients you may
contact:
Rick Welebir |
Pat Campbell |
Metropolitan
Area Airports Authority |
Federal Energy Regulatory
Commission |
703-417-8637 |
202-219-2984 |
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Lauchman
Group, Inc. - Dr.
Richard Lauchman (301-315-6040) |
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Federal agencies served: National
Archives and Environmental Protection Agency
Lauchman Group is a small business that specializes
in helping professionals improve their writing. They present
Plain Language training nationwide. They also consult with
organizations to create simpler models of complex documents.
Previous clients you may call:
Hank Liebowitz
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Monica Maio
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Director
of Personnel |
Training Officer |
National
Archives |
Environmental Protection
Agency |
301-713-7390 |
215-814-5328 |
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William
Lutz, Ph.D., J.D. (215-629-9860) |
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Federal agencies served: U.S. Postal Service, U.S. Securities
and Exchange Commission
Dr. Lutz is the author or co-author of fifteen books
and over two dozen articles on language, writing, and
communication. He has served as a consultant on plain
language for the U.S. Securities and Exchange Commission
(SEC) and worked on the SEC Plain Language Handbook. He has
re-written mutual fund prospectuses and other financial
documents into plain language. He conducts half- or full-day
workshops on Plain Language.
Previous clients you may contact:
R. Timothy MacDonald
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Nancy Smith, Esq.
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Director |
U.S.
Postal Service |
U.S. Securities
and Exchange Commission |
202-268-7309 |
202-942-7040 |
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Management
Concepts - Brent Dye (703-790-9595 ext. 755) |
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Federal Agencies served: Department of State, Department
of Housing and Urban Development, Federal Aviation Administration,
Department of Agriculture, and Department of Justice
Management Concepts offers a course entitled Plain Language:
Writing for Success that covers business, technical,
and report writing. Training is provided at their training
facility in D.C. Courses can also be tailored to the
client's particular needs and taught at the client's
location. The instruction format includes in-class writing,
instructor presentation, class discussion, and personal
guidance from the instructor. Students are encouraged
to bring an original writing sample.
Previous clients you may contact:
Kim Bauhs
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Sally Murray
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NIH/OD/OM/OSMP |
NIH Training Center
OD/NIH |
301-402-3379 |
301-402-3383 |
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Murawski
Group - Tom
Murawski, Ph.D. (800-636-3060) |
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Federal agencies served: Department of Interior, Environmental
Protection Agency, Federal Bureau of Investigation, National
Aeronautics and Space Administration, and National Partnership
for Reinventing Government.
The Murawski Group offers classes in business writing,
regulatory writing, and presentation skills. We can tailor
a class to meet the needs of your group. Previous projects
include making Federal regulations easier to write and
read and writing the Federal Register's guidelines
for plain language.
Previous clients you may contact:
Annetta Cheek
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Cecelia Williams
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(formerly
NPR PL coordinator) |
Attorney |
Federal
Aviation Administration |
Department of the
Interior |
E-mail: acheek@patriot.net |
303-231-3036 |
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Quality
Communications Group - Kevin Dungey, Ph.D., or Harvey
Lillywhite, Ph.D. (410-602-9639) |
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Federal agencies served: General Accounting Office,
Department of the Treasury, Federal Emergency Management
Agency, NIH Office of Management Assessment.
Quality Communications trains business and technical
writers to produce memos, letters, reports, and regulations
efficiently and accurately, while maintaining legal sufficiency
and readability. Training emphasizes the plain language
approach. Projects include document design, staff and
executive writing training, and techniques for managing
other people's writing.
Previous clients you may contact:
Anna Perrone
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Dorothy Goldsmith, Ph.D.
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NIH/CIT/ODCIO |
Training Institute, GAO |
301-451-6881 |
202-512-9270 |
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Redish & Associates,
Inc. - Dr. Janice (Ginny)
Redish (301-229-3039) |
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Federal agencies served: Several, including the National
Cancer Institute, and currently working with the
State of Washington
Dr. Redish offers several courses, including: Developing
Clear and Usable Regulations (2 days); Reviewing Clear
and Usable Regulations (½ day for managers );
and training writers of manuals, forms, policies and
procedures, and proposals. She also helps analyze problems
in documents, including working with users to understand
how and why they use the documents. She can help reorganize
and rewrite documents.
Previous client you may contact:
Marie Myerchin-Redifer
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Department
of Social and Health Services |
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360-902-8122 |
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Francine
S. Weinbaum, Ph.D. (202-237-1983) |
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Federal agencies served: None, but worked with the University
of Illinois, Department of Agricultural and Consumer Economics
and Department of Natural Resources and Environment
Dr. Weinbaum's services include writer, editor, scholar,
and teacher. During her experience as an editor at the
University of Illinois for the past eight years, she
edited lengthy, often technical publications in the social
science, humanities, natural science, agribusiness, and
consumer science fields. Additionally, she wrote a book
of literary criticism that was published by the University
of Texas press. The field of literary criticism can be
seen as the interpretation of literary texts in plain
English.
Previous clients you may contact:
Lowell Hill, Ph.D.
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Philip Nixon, Ph.D.
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University
of Illinois |
University of Illinois |
217-333-2455 |
217-333-7750 |
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7 Steps to Better Writing - Deborah Eby (703-732-6616) |
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Federal agencies served: National Institutes of Health
Put the joy back in writing! Embrace the art of plain language communication. Our training team delivers a course called 7 Steps to Better Writing: a unique system already in use by Federal health and science professionals to improve all of their work-related writing tasks. Lively, interactive exercises teach participants to apply the steps on the spot to improve a piece of agency writing. Students learn from the instructors and from each other in an informal, collegial atmosphere conducive to learning. They also walk away with an easy-to-use handbook and other reference materials to guide them in tackling their next writing assignment.
Note: Special Blanket Purchase Agreement pricing for all NIH agencies.
Previous clients you may contact:
Paul Schnur
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Ann Brewer
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National Institute of Drug Abuse |
NIH Executive Secretariat |
301-435-1316 |
301-496-1461 |
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Words
@ Work International - Susan Benjamin, Ph.D. (202-487-6387) |
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Federal agencies served: Social Security Administration,
Food and Drug Administration
Trainers at Words @ Work use previously prepared
documents or writing samples of class participants in
order to evaluate and address the specific needs of each
student.
Previous clients you may contact:
Fred Butler
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Joanne Locke
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Social
Security Administration |
Food and Drug Administration |
410-965-4641 |
301-827-4441 |
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