Directory of Small Business Providers by State/Possession

ALABAMA

ORGANIZATION:

Alabama Small Business Development Consortium (University of Alabama at Birmingham)

ADDRESS:

2800 Milan Court, Suite 124

Birmingham, AL 35211-6908

CONTACT: Mr. John Sandefur, State Director

TELEPHONE: (205) 943-6750

FAX: (205) 943-6752

INTERNET ADDRESS: http://www.asbdc.org

E-MAIL: sandefur@uab.edu

ALASKA

ORGANIZATION:

Alaska Small Business Development Center (Statewide Office) (University of Alaska at Anchorage)

ADDRESS:

430 W. 7th Avenue, Suite 110

Anchorage, AK 99501-3550

CONTACT: Jan Fredericks, State Director

TELEPHONE: (907)-274-7232, Toll-free outside Anchorage (800) 478-7232

FAX: Fax (907) 274-9524

INTERNET ADDRESS: http://www.aksbdc.org/

E-MAIL: anjaf@uaa.alaska.edu

ARIZONA

ORGANIZATION:

Arizona Small Business Development Center Network (Maricopa County Community Colleges)

ADDRESS:

2411 West 14th Street, Suite 132

Tempe, AZ 85281

CONTACT: Mr. Michael York, State Director

TELEPHONE: (480) 731-8720

FAX: (480) 731-8729

INTERNET ADDRESS: http://www.dist.maricopa.edu/sbdc

E-MAIL: mike.york@domail.maricopa.edu

ORGANIZATION:

Arizona Business Connection

ADDRESS:

Arizona Department of Commerce

3800 N. Central Ave., Suite 1500

Phoenix, AZ 85012-1991

CONTACT: Margie A. Emmermann , Director

TELEPHONE: (602) 280-1300; 800-528-8421

FAX: (602) 280-1339

INTERNET ADDRESS: http://www.azcommerce.com

E-MAIL:busconn@azcommerce.com

DESCRIPTION OF ORGANIZATION:

Providing information, assistance, and referral to anyone wishing to start, expand, or relocate a business to Arizona. A one-stop service for the state of Arizona.

INFORMATION SERVICES:

Provide a free custom packet of material for anyone requesting it, select from over 2,000 items on file (information on licensing, financing, city, county, state requirements -- whatever is needed to operate a business in Arizona).

AREAS OF INTEREST: Seek to put people in touch with programs.

HOLDINGS: N/A

LIMITATIONS: None.

PUBLICATIONS: N/A

SOURCES OF FUNDING: Arizona Department of Commerce.

NUMBER OF STAFF: 8 full-time, no part-time, no volunteers.

FOUNDED: October 1990

CLIENTELE: 60% start-up, 25% relocates, 15% businesses in expansion.

GEOGRAPHIC SERVICE AREA: Arizona.

IMPACT ON REGION: Track number of contacts received (over 2,000 a month).

ORGANIZATION:

Phoenix Public Library, Business Collection and Services
(formerly listed under Business & Sciences Department)

ADDRESS:

1221 N. Central Ave.

Phoenix, AZ 85004

CONTACT:

TELEPHONE:

Central Library: (Ask for Business Collections and Services): (602) 262-4636

Facts To Go: (Fee-based copy and research service for the business customer): (602) 256-3544

FAX:

INTERNET ADDRESS http://www.phoenixpubliclibrary.org/

Select Business Collection and Services under Services for You.

DESCRIPTION OF ORGANIZATION: A public library.

INFORMATION SERVICES:

Online searching - DIALOG, DataTimes, Datastar, access to Arizona Automated Vendor Inquiry Service.

AREAS OF INTEREST:

1. EDIC - Economic Development Information Center (includes outreach, business breakfasts, strong collection - emphasis on resources for starting a small business).
2. Foundations & Grants Regional Resource Center.
3. Career Center.

HOLDINGS:

CD-ROM's:
Coin, Futuretest, Psychlit, Prospectors Choice, Patent Bible, Statistical Notesfile.

Compact Discs:
Worldscope, ABI/Inform, Infotrac - Business File, Magazine Index, Newspaper Index, Mitchell on Demand.
National Trade Databank, Census on CD, NESE (National Economic, Social, and Environmental Data), CACI Demographics, MilSpecs, Martindale-Hubbell Law Directory, Dataquick Real Estate, Marcive, Health Reference Center.

LIMITATIONS: None.

PUBLICATIONS:

Pathfinders:
Standards & Specifications, Law & Regulations, Referrals, Industry Information, Small Business Information, Government Information, Computerized Information Services, Foundations and Grants, Company Information.

Brochures:
Tradenames & Trademarks, Patent Searching, Career Center, EDIC.

SOURCES OF FUNDING: City of Phoenix.

NUMBER OF STAFF: System-wide Library - 176 full-time, 103 part-time, 150 volunteers.
Business & Science Dept. - 11 full-time, 5 part-time, 5 volunteers.

FOUNDED: 1986

CLIENTELE: Approximately 25% on-going and 75% start-up.

GEOGRAPHIC SERVICE AREA: Metropolitan Phoenix.

IMPACT ON REGION: Number of people served = 983,400
Measurement - Currently business customers are served alongside all other business, science, and social science customers. They estimated half the questions they receive are business related which equates to roughly 100,000 inquiries per year or 280 per day. They are moving to a new facility next year where the Business Library will be its own service point and measurement will be easier. Most measurement now is anecdotal - a satisfied user comes back and tells them he/she started a business, got a patent, made a profitable investment, etc. based on information/research at the library. They get a lot of referrals from the state Department of Commerce, Arizona State University, and neighboring communities.

ARKANSAS

ORGANIZATION:

Small Business Development Center (University of Arkansas at Little Rock)

ADDRESS:

100 South Main Street, Suite 401

Little Rock, AR 72201

CONTACT: Mrs. Janet Nye, State Director

TELEPHONE: (501) 324-9043; Arkansas Only (outside of Pulaski County) 800-862-2040

FAX: (501) 324-9049

INTERNET ADDRESS: http://asbdc.ualr.edu/

E-MAIL: jmnye@ualr.edu

ORGANIZATION:

The Small Business Advancement National Center

ADDRESS:

University of Central Arkansas

College of Business Administration

UCA Box 5018

Conway, AR 72035-0001

CONTACT: Dr. Don B. Bradley III, Executive Director

TELEPHONE: (501) 450-5345

FAX: (501) 450-5360
DESCRIPTION OF ORGANIZATION:

The Small Business Advancement National Center (SBANC), founded in 1990 as the Small Business Institute Directors' Association National Center under the leadership of Dr. Don B. Bradley III (Executive Director of the Center and Professor of Marketing at UCA), has evolved into a multi-faceted small business counseling and electronic resource information center.

Now a leading-edge facility, the goal of the SBANC is to provide the newest, freshest information on advances in today's small business technology which will allow small businesses, economic development officers, entrepreneurs, government agencies, educators, small business counselors, students, international trade development officers, lawyers, and state and federal legislatures to further their business and economic efforts and goals.

INFORMATION SERVICES:

A main focus of the Center's activities is the promotion of the entrepreneurial spirit, through consulting, educating, and training Center constituents. These activities are provided locally, statewide, nationally, and internationally for those interested in small business and entrepreneurship using the following methods:

Internet

Conferences

Distance learning

Newsletters

Seminars

Counseling sessions

Camps

Research

International exchanges

Internships

The Center's mission is part of the broader mission of the University of Central Arkansas and College of Business Administration, which is built on teaching, research, and service. Instant up-to-the-moment electronic small business information is provided to small business clients through the Small Business Advancement Electronic Resource, on the Center's web site http://www.sbaer.uca.edu. This site links small business owners, entrepreneurs, foundations, educational institutions, associations, international partners, and local, state, and federal government with a vast supply of valuable information available on the Internet, which is geared towards helping both already established businesses as well as those just beginning. The site serves individuals and organizations in the United States and its protectorates as well as in over seventy nations worldwide. Examples of information provided include industry profiles, business plans, research articles, international and domestic contact databases, and loan information. In particular, the Small Business Advancement Electronic Resource:

• Houses research information on all aspects of small business and entrepreneurship, including articles from conference proceedings, industry profiles, and publications from other pertinent sources.
• Has software that will produce cash flow reports, profit/loss statements, a business plan, and provide a user with the probability of obtaining a loan.
• Provides a means for electronic consulting and training.
• Provides on-line databases that can be queried on programs such as Service Core of Retired Executives, Small Business Institute, international small business contacts, Small Business Development Centers, Small Business Institute Directors Association, congressional contacts, the Small Business Administration, and the International Council for Small Business.
• Offers a weekly electronic newsletter to provide "helpful hints" to small businesses and entrepreneurs.
• Serves as a source for important news and information concerning small business such as conferences, educational resources, government programs and issues, and small business programs.
• Provides links of other small business and entrepreneur sites on the World Wide Web.
• Serves as a clearinghouse for small business advocacy information.
• Provides a Web server that is accessible through the Internet with any Web client software. http://www.sbaer.uca.edu

AREAS OF INTEREST: Training, research, and service to clients interested in all aspects of small business and entrepreneurship.

HOLDINGS: Downloadable information from http://www.sbaer.uca.edu, videos, CD-ROMs, and holdings at the University of Central Arkansas Torreyson Library are made available upon request.

LIMITATIONS: Only restriction is a financial limitation. Will help all they can within their financial limits.

PUBLICATIONS: Weekly electronic newsletter

SOURCES OF FUNDING: SBA, US Department of Education, State of Arkansas, Southwestern Bell, and some private money.

NUMBER OF STAFF: 2 full-time, 10 student workers, 100 - 150 SBI students per year.

FOUNDED: April 1990

CLIENTELE: Clientele include:

Small businesses

Economic development officers

Entrepreneurs

Government agencies

Educators

Small business counselors

Students

International trade development officers

Lawyers

State and federal legislatures

The Center provides information to people who counsel small business [SBA, SCORE, SBI, SBDC, International Counsel for Small Business(ICSB), and other governmental agencies]., as well as information, counseling, and training to small businesses nationally and internationally. The majority (80%) are in business and seeking to improve their business. The others (20%) are new start-ups.

GEOGRAPHIC SERVICE AREA: United States and its protectorates. Also offer services in 82 different countries via the Internet.

IMPACT ON REGION: Small Business Advancement Network is available to millions of users through Internet. Small Business National Training Network has trained over 20,000 small business personnel and entrepreneurs. Small Business Institute Program helps approximately 7,000 businesses yearly with approximately 500 universities participating.

CALIFORNIA

ORGANIZATION:

Golden State SBDC Program - LEAD Center, Sacramento District.

ADDRESS:

California State University, Chico.

Chico, CA 95929-0765

TELEPHONE: (530) 898-5443

ORGANIZATION:

Northern California SBDC Program - LEAD CENTER, San Francisco.

ADDRESS:

Entrepreneur Center, College of Business, San Jose State University

San Jose State University, San Jose

84 West Santa Clara, Suite 100
Chico, CA 95929-0765

TELEPHONE: (408) 287-2310

ORGANIZATION:

University of California Merced Regional SBDC Network - LEAD Center, Fresno District

ADDRESS:

University of California

550 East Shaw Ave., Suite 100

Fresno, CA 93710

TELEPHONE: (559) 241-7406

ORGANIZATION:

Los Angeles Region SBDC Program - LEAD Center, Los Angeles District.

ADDRESS:

College of Business and Economics
California State University Northridge

18111 Nordhoff Street

Northridge, CA 91330-8414

TELEPHONE: (818) 677-6397

ORGANIZATION:

Tri-County SBDC Program - LEAD Center, Santa Ana District

ADDRESS:

California State University Fullerton

800 North State College Blvd., LH640

Fullerton, CA 93827-3599

TELEPHONE: (714) 278-2719 Line

INTERNET ADDRESS: http://leadsbdc.org

ORGANIZATION:

San Diego/Imperial Counties SBDC Network - LEAD Center, San Diego District

ADDRESS:

Southwestern Community College

900 Otay Lakes Rd., Bldg. 1600

Chula Vista, CA 91910

TELEPHONE: (619) 482-6375

COLORADO

ORGANIZATION:

Colorado Small Business Development Center

ADDRESS:

1625 Broadway, Suite 1710

Denver, CO 80202

CONTACT:

Kelly Manning, Director

Mary Cleland, Associate State Director

TELEPHONE: (303) 892-3864

FAX: (303) 892-3848

INTERNET ADDRESS: http://www.state.co.us/oed/sbdc/

E-MAIL:

kelly.manning@state.co.us

mary.cleland@state.co.us

Entry updated by organization 2001 ORGANIZATION:

University of Colorado Business Advancement Centers (CUBAC)

ADDRESS:

5353 Manhattan Circle

Suite 202

Boulder, CO 80303

CONTACT: Karen Eye, Director

TELEPHONE: (303) 554-9493

FAX: (303) 554-9605

INTERNET ADDRESS http://www.colorado.edu/cubac/

E-MAIL: cubac@colorado.edu

DESCRIPTION OF ORGANIZATION: To advance technology-based economic development in Colorado.

INFORMATION SERVICES: CU-BAC prepares market analyses, feasibility studies, and commercialization plans for researchers, manufacturers, and technology-based businesses. Services inlcude literature searches to support R&D proposals and market research for new technologies or products. Research techniquest include databases, surveys, key contact interviews and focus groups. The Center also supports the growth of technology industries through needs assessments, economic impact studies, industry studies and market development programs.

AREAS OF INTEREST: Interested primarily in technology development, market assessment, and commercialization. Provides support services for industry organizations including the Colorado Chapter of the Technology Transfer Society, Colorado Environmental Business Alliance and Colorado Photonics Industry Association. Recent studies include "Technology, Innovation and Economic Growth in Colorado," "Impact of Technology on the Colorado Economy," and "State Roles in Technology Development."

HOLDINGS:

LIMITATIONS: Focus on the state of Colorado.

PUBLICATIONS: Brochures, directories, studies, reports and bi-monthly newsletter, "Technology Community," focusing on technology development, transfer and commercialization.

SOURCES OF FUNDING: Grant from Department of Commerce, Economic Development Administration, matching funds from the university, client fees (cost recovery basis), other contracts and grants.

NUMBER OF STAFF: 4 part-time, students, no volunteers.

FOUNDED: 1978

CLIENTELE: Colorado-based technology related organizations and companies or manufacturers that are applying technology.

GEOGRAPHIC SERVICE AREA: State of Colorado.

IMPACT ON REGION: Track the number of clients they have worked with.

CONNECTICUT

ORGANIZATION:

State Headquarters SBDC (University of Connecticut - School of Business)

ADDRESS:

2100 Hillside Road, Unit 1094

Storrs, CT 06269

CONTACT:

TELEPHONE: (860) 486-4135 or (860) 486-1581

FAX: (860) 486-1576

INTERNET ADDRESS: http://www.sbdc.uconn.edu

E-MAIL: CSBDCInformation@sba.uconn.edu

ORGANIZATION:

International Venture Capital Institute

ADDRESS:

P.O. Box 1333

Stamford, CT 06904

134 Fairview Avenue

Stamford, CT 06902

CONTACT: Carroll A. Greathouse, President

TELEPHONE: 203-323-3143

FAX: 203-359-5858

E-MAIL: N/A

DESCRIPTION OF ORGANIZATION: Mission: To promote entrepreneurship and joint ventures with entrepreneurs and small businesses, with an accentuation on networking and communication.

INFORMATION SERVICES: Brochure of services available on request.

AREAS OF INTEREST:

1. Entrepreneurship and networking.
2. Business incubators.
3. Assist in the formation and organization of networking organizations domestically and internationally.
4. Involved with African Venture Capital Association (helping to get a venture capital networking system in place).

HOLDINGS: Vertical files.

LIMITATIONS: The constraints of time. Do some screening, but not restrictive. Try to focus on entrepreneurship and networking for joint ventures.

PUBLICATIONS:

1. 1994 Directory of Venture Capital Seed & Early Stage Funds ($29.95)
2. 1994 Directory of Networking Organizations and Other Related Resources ($19.95)
3. The Directory of Business Incubators and Attached University Industrial Parks ($19.95).

SOURCES OF FUNDING: Primarily revenues from IVCI publications, conferences, and consulting work.

NUMBER OF STAFF: 2 full-time, farm out work to consultants, volunteers on a selected basis.

FOUNDED: 1985

CLIENTELE:

1. Entrepreneurs/small businesses looking for funding who have been unsuccessful in locating such funds through conventional sources.
2. Resources for entrepreneurs (lawyers, accountants, consultants, writers of business plans).
3. Investors interested in joint ventures.

GEOGRAPHIC SERVICE AREA: Primarily the United States, the Western Hemisphere, and developing nations.

IMPACT ON REGION: Entrepreneurial development and the impact on job creation and economic development.

DELAWARE

ORGANIZATION:

Delaware Small Business Development Center (University of Delaware)

ADDRESS:

Delaware Technology Park

One Innovation Way, Suite 301

Newark, DE 19711

CONTACT: Mr. Clinton Tymes, State Director

TELEPHONE: (302) 831-1555

FAX: (302) 831-1423

INTERNET ADDRESS: http://www.delawaresbdc.org/

E-MAIL: clinton.tymes@mvs.udel.edu

DISTRICT OF COLUMBIA

ORGANIZATION:

Howard University Small Business Development Center (Howard University)

ADDRESS:

2600 6th Street, NW. Room 128

Washington, DC 20059

CONTACT: Mr. Henry J. Turner, Executive Director

TELEPHONE: (202) 806-1550

FAX: (202) 806-1777

INTERNET ADDRESS: http://www.dcsbdc.org/default.aspx

E-MAIL: hturner@dcsbdc.org

ORGANIZATION:

National Association of Women Business Owners

See Virginia

ORGANIZATION:

National Business Owners Association

ADDRESS:

1200 18th Street

Suite 500

Washington, DC 20036

CONTACT: J. Drew Hiatt, Executive Vice President

TELEPHONE: (202) 737-6501

FAX: (202) 737-3909

E-MAIL: N/A

DESCRIPTION OF ORGANIZATION: The NBOA is a non-profit association with an active and rapidly expanding membership. Its philosophy is based on the belief that a vibrant and robust private sector and a strong and competitive free enterprise economy are essential to create and increase economic growth, opportunity, jobs, and prosperity for all Americans. The association's mission is to act as an advocate for small business owners and as a defender of economic liberty and political freedom that embody the spirit of American enterprise. The association is also committed to assisting and fostering the creation, development, and growth of small businesses and helping its members achieve their goals. It offers a wide array of assistance, services, products, and benefits to help its members succeed and prosper. NBOA also serves as an information clearinghouse and as a resource for small business owners and prospective entrepreneurs.

INFORMATION SERVICES: Hotline Service to assist members by providing information and advice in the following areas: Tax and Accounting, Legal Affairs, Government Relations and Information, Human Resources, Information Management

AREAS OF INTEREST: Government Affairs, Education, Membership Services, Membership Benefits.

HOLDINGS: Video on "Managing Your Workers' Compensation Costs; "Strategies to Reduce Your Tax Bill in the 90's (annual publication); NBOA Congressional Directory; many special publications throughout the year.

LIMITATIONS: Must be a member.

PUBLICATIONS: Members receive educational materials and discounted benefits and services (Workers' Compensation Group Plans, Major Medical Hospitalization, Executive/Group Life, Payroll Deduction Employee Benefits). Publish 11 national newsletters that offer tips and techniques for managing businesses more effectively.

Newsletter	Subject
NBOA Washington Report	Legislative and policy issues
NBOA Transportation Report	Legislative and policy issues
People Power	Employee relations
ARMS Control	Safety loss control
Client's Monthly Alert	Tax planning aids
Business to Business	Insurance and risk management
Family Safety & Health	Health and fitness
Business Incorporated	Finance management
The Financial Consultant	Personal finance
NBOA Executive Review	Business management
NBOA Legal Review	Legal information

SOURCES OF FUNDING: Vast majority of funding comes from membership dues. Additional income comes from the use of their logo and trademark for marketing purposes.

NUMBER OF STAFF: There are 2 sites (in Washington, DC and one in Florida) -- 25 full-time employees (total).

FOUNDED: 1987

CLIENTELE: Small business owners.

GEOGRAPHIC SERVICE AREA: United States.

IMPACT ON REGION: Periodic surveys of entire membership for their opinions about the association's service. Also look at whether they are retaining, losing or adding members. Get about 200-300 new members per month. Fastest growing small business trade association.

ORGANIZATION:

National Small Business United

ADDRESS:

1156 15th Street, NW

Suite 1100

Washington, DC 20005

CONTACT: John Paul Galles, President

TELEPHONE: (202) 293-8830

FAX: (202) 872-8543


DESCRIPTION OF ORGANIZATION: A private, non-profit, small business advocacy group. Addresses issues ranging from health care reform to tax policy to regulatory concerns. Have 65,000 members nationally, with 20 local, state and regional affiliates.

INFORMATION SERVICES: N/A

AREAS OF INTEREST: Federal legislation, health care, tax policy, access to capital, regulation and paperwork.

HOLDINGS: N/A

LIMITATIONS: Membership is $125.00 per year. Open to all small business owners.

PUBLICATIONS: Small Business USA, Capitol Focus, Annual Survey of Small and Mid-Size Businesses

SOURCES OF FUNDING: Membership dues.

NUMBER OF STAFF: 10 full-time.

FOUNDED: 1937

CLIENTELE: Small business owners.

GEOGRAPHIC SERVICE AREA: United States.

IMPACT ON REGION: N/A

RECOMMENDED: Council of Regional Executives (member organizations).

FLORIDA

ORGANIZATION:

FSBDC State Director's Office & Specialized Statewide Programs (FSBDC State Director's Office - UWF Downtown Center)

ADDRESS:

19 West Garden Street, Suite 300

Pensacola, Florida 32501

CONTACT: Jerry Cartwright, State Director - E-mail: jcartwri@uwf.edu

TELEPHONE: (850) 595-6060

FAX: (850) 595-6070

INTERNET ADDRESS: http://www.floridasbdc.com

E-MAIL: fsbdc@uwf.edu

GEORGIA

ORGANIZATION:

The Georgia SBDC Network (The University of Georgia Business Outreach Services/SBDC - Chicopee Complex)

ADDRESS:

1180 E. Broad Street

Athens, GA 30602-5412

CONTACT: Hank Logan, State Director

TELEPHONE: (706) 542-6762

FAX: (706) 542-6776

INTERNET ADDRESS: http://www.sbdc.uga.edu/

E-MAIL: hlogan@sbdc.uga.edu

ORGANIZATION:

Georgia Tech Information Services (GTIS)

ADDRESS:

Georgia Institute of Technology

Library & Information Center

Atlanta, GA 30332-0900

CONTACT: Miriam Drake, Dean & Director; Ann Campbell, GTIS

TELEPHONE: (404) 894-1790 or (404) 894-1775

FAX: (404) 894-8190

E-MAIL: ann.campbell@library.gatech.edu

DESCRIPTION OF ORGANIZATION: Provide online literature searches and report-ready analyses of results and documents to support searches. Cover scientific, technology, and business information in journals, conference proceedings and reports. Provide preliminary patent and trademarks searches, product liability, and standards identification.

INFORMATION SERVICES: DIALOG, DATASTAR, STN, BRS, LEXIS/NEXIS, access to all major databases and database services.

AREAS OF INTEREST: Science, technology, and business. Perform extended analysis and report writing on request.

HOLDINGS: CD-ROMS: National Trade Databank, Summary tape census files (including population and housing), TIGER Files, Compact Disclosure, patent and trademark databases.

LIMITATIONS: Billed for online services and researcher time. Fees for document delivery.

PUBLICATIONS: Brochure listing services and pricing.

SOURCES OF FUNDING: Work on a cost-recovery basis.

NUMBER OF STAFF: 2 full-time research specialists; 3 or 4 additional support people. No part-time or volunteers.

FOUNDED: 1976

CLIENTELE: Small to large businesses with technology, engineering, business or marketing information needs.

GEOGRAPHIC SERVICE AREA: Primarily southeastern U.S., but receive requests from all parts of the country.

IMPACT ON REGION: Measure impact by number of clients served, revenue generated, and user surveys.

GUAM

ORGANIZATION:

Pacific Islands Small Business Development Center Network

ADDRESS:

P.O. Box 5014

Mangilao, Guam 96923

CONTACT: Casey Jeszenka, Director

TELEPHONE: (671) 735-2590

FAX: (671) 734-2002

INTERNET ADDRESS: http://www.pacificsbdc.com/net_network.php

E-MAIL: casey@pacificsbdc.com

HAWAII

ORGANIZATION:

Hawaii Small Business Development Center Network (University of Hawaii at Hilo)

ADDRESS:

200 West Kawili Street

Hilo, HI 96720-4091

CONTACT: Mr. Darryl Mleynek, State Director

TELEPHONE: (808) 974-7515

FAX: (808) 974-7683

INTERNET ADDRESS: http://www.hawaii-sbdc.org

E-MAIL: darryl_mleynek@hawaii-sbdc.org

ORGANIZATION:

Business Action Center; State of Hawaii, Dept. of Business, Economic Development and Tourism

ADDRESS:

1130 N. Nimitz Highway

Suite A-220

Honolulu, HI 96817

CONTACT: Milton Kwock, Manager, Business Action Center; Tom Smyth, Division Head, Business Support Division

TELEPHONE: (808) 586-2545

FAX: (808) 586-2544

INTERNET ADDRESS: http://www.state.hi.us/dbedt/bac/home.html

E-MAIL: N/A

DESCRIPTION OF ORGANIZATION: To promote and nurture small business development in the state of Hawaii by facilitating the licensing and permit process. Also serves as an information and referral service.

INFORMATION SERVICES: Provide services by phone, in person, through the mail, or by fax.

AREAS OF INTEREST: Focus on making it easier for people starting, expanding or locating business to the state of Hawaii to obtain licenses and permits. Also conducts outreach programs at universities, high schools and other business organizations. Sister organization, the Business Information Service, deals with the programmatic part of starting a business.

HOLDINGS: Vertical files.

LIMITATIONS: Walk-ins limited to the island of Oahu. Neighbor islands assisted by telephone, mail and fax. Limited to state business licensing.

PUBLICATIONS: "Starting a Business in Hawaii," "Hawaii's Business Regulations: A Summary," "A Checklist for Employers in Hawaii,"A Checklist for Home-based businesses," "A Checklist for Retailers," publications on marketing and selling to the federal, state and county governments in Hawaii, "Hawaii Exporter Basic Guide," and information flyers.

SOURCES OF FUNDING: State general funds.

NUMBER OF STAFF: 5 full-time, no part-time, no volunteers.

FOUNDED: April 1989

CLIENTELE: 50% start-up, 25% general inquiry, 25% existing businesses doing additional licensing.

GEOGRAPHIC SERVICE AREA: State of Hawaii.

IMPACT ON REGION: Measure the number of clients they assist (in person or by telephone), the number of license and permit applications they process, and the number of informational start-up packets they mail out.

RECOMMENDED:

1. Hawaii State Dept. of Business, Economic Development & Tourism
   
   Government Marketing Assistance Program
   Grosvenor Center, Mauka Tower
   737 Bishop Street, Suite 1900
   Honolulu, Hawaii 96813
   Phone: (808) 586-2600
   Attention: Larry Nelson, Business Information Services Coordinator
   
   Industry Promotion Division
   Product & Services Promotion Branch
   Grosvenor Center, Mauka Tower
   737 Bishop Street, Suite 1900
   Honolulu, Hawaii 96813
   Phone: (808) 587-2754
   Attention: David Nada, Branch Chief
   
   International Business Center of Hawaii
   City Financial Tower
   201 Merchant Street, Suite 1510
   Honolulu, Hawaii 96813
   Attention: Ann Miller, Program Director
   
   Foreign Trade Zone
   Pier 2, 521 Ala Moana Boulevard
   Honolulu, Hawaii 96813
   Phone: (808) 586-2507
   Attention: Paul Kobata, Economic Development Specialist
   
   
2. Small Business Development Center Network
   University of Hawaii at Hilo
   523 West Lanikaula Street
   Hilo, Hawaii 96720-4091
   Phone: (808) 933-3515
   Attention: Francis Hatstat, Associate State Director
   
   
3. U.S. Small Business Administration
   Service Corps of Retired Executives (SCORE)
   300 Ala Moana Boulevard, Suite 2213
   Honolulu, Hawaii 96850
   Phone: (808) 541-2977
   Attention: Jane Sawyer, Assistant District Director for Business Development
   
   
4. Chamber of Commerce of Hawaii
   Small Business Center
   1132 Bishop Street, Suite 200
   Honolulu, Hawaii 96813
   Phone: (808) 545-4388
   Attention: James Proctor Jr., Vice President Small Business Services
   
   
5. Honolulu Minority Business Development Center
   Grant Thornton
   First Hawaiian Tower, Suite 100
   Honolulu, Hawaii 96813
   Phone: (808) 531-6232
   Attention: Kathryn Taff, Project Director

ORGANIZATION:

Pacific Business Center Program

ADDRESS:

University of Hawaii, Manoa

College of Business Administration

2404 Maile Way, A Tower, Room 413

Honolulu, HI 96822-2223

CONTACT: Angela Williams, Director

TELEPHONE: (808) 956-6286

FAX: (808) 956-6278

INTERNET ADDRESS: http://www.cba.hawaii.edu/pbcp/

E-MAIL:

DESCRIPTION OF ORGANIZATION: To help small businesses by utilizing the University of Hawaii faculty and students to provide solutions to enhance the economic diversification and development of new opportunities for businesses.

INFORMATION SERVICES: N/A

AREAS OF INTEREST: Small scale tourism development, environmentally sustainable economic development, renewable energy.

HOLDINGS: N/A

LIMITATIONS: Services limited to the Pacific Islands.

PUBLICATIONS: Newsletter 6 times a year, annual report, brochure.

SOURCES OF FUNDING: U.S. Department of Commerce, Department of the Interior, money from each of the islands they serve, private donations from private sector businesses, fees for services.

NUMBER OF STAFF: 8 full-time, 8 part-time paid students, hire faculty and students for various projects (business plan writing, consulting).

FOUNDED: April 15, 1984

CLIENTELE: Mostly small businesses with less than 10 employees (primarily in the service industry).

GEOGRAPHIC SERVICE AREA: Hawaii, Republic of the Marshall Islands, Federated States of Micronesia, territories of American Samoa and Guam, Commonwealth of the Northern Mariana Islands.

IMPACT ON REGION: Number of jobs created, number of businesses they assist.