Low-Income Home Energy Assistance Program (LIHEAP) Clearinghouse acf home privacy policy
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Washington

FY 2009 Low-Income Energy Programs
Federal | State | Utility | Charitable

Federal

LIHEAP Contact
Website: www.liheapwa.org

Local LIHEAP Administering Agency Contacts
www.liheapwa.org/Page.aspx?nid=60

LIHEAP FY 2009 Funding
$74,602,937 - regular block grant
$10,042,308 - emergency contingency funds

LIHEAP Income Eligibility Level
125 % Federal Poverty Level

LIHEAP FY 2008 Benefit
Heating: $25 minimum, $750 maximum

LIHEAP Households Served (Estimate for FY 2007 Heating)
64,000

LIHEAP Program Dates
Heating and Crisis: October 1 - June 30

State

Low-Income Energy Efficiency

State general funds go to "Energy Matchmaker" program and are matched by local, utility and other funds. The funds were used to weatherize 1,291 low-income homes in FY 2002.  Measures included attic, wall and floor insulation, weatherstripping and furnace modifications.
Contact: local community action agency.

Utility

Low-Income Rate Assistance

All of the utilities and Public Utility Districts listed below provide rate discounts for low-income, seniors or disabled customers. Discounts range from 5% to 40% of a customer’s utility bill.

Tacoma Public Utilities
Special discount rates for all City of Tacoma utilities are available to qualified, low-income customers who are, 62 years or older or disabled: 25% discount from Tacoma Power, Tacoma Water and Sewer Utility; 35% discount from Solid Waste Utility; and; discount on Click! Network cable television services.
Metropolitan Development Council, 253-572-5557 (City of Tacoma Residents)
Pierce County Community Services, 1-800-348-7144 (outside the city) 
www.ci.tacoma.wa.us/power/ResidentialServices/

Seattle City Light
www.cityofseattle.net/humanservices/utilityassist.htm

  • Utility Assistance for Seniors and Disabled - Rate 26
    The Utility Credit Program provides substantial savings for low-income seniors and people with disabilities who receive City of Seattle utility services. Savings are on combined utilities (water-wastewater-solid waste) and City Light electric bills. Download a Senior Application or a Persons with Disabilities Application or call 206-684-0500.
  • Special Utility Rate 27
    This program provides a reduced utility rate for income eligible households. Qualified applicants receive a 50% discount on their Seattle City Light Bill and possibly on their Combined Utility Bill. Download an application.
    206-684-0268
  • Emergency Low Income Assistance
    Seattle City Light customers may receive assistance of up to 50% or $200 of their electric bill if they have received a final notice. Household income must be at or below 125% of federal poverty, and customers must have already received help from the Energy Assistance Program. Payment arrangements to cover any balance are required. This assistance is limited to once a year.
    206-684-3000
    www.cityofseattle.net/humanservices/seniorsdisabled/mosc/utilassistance.htm

AVISTA Utilities

Benton Co. PUD
Kennewick Office, 509-582-2175
Prosser Office, 509-786-1841
www.bentonpud.org/products_and_services/low_income.html

  • Low-Income Senior Discount
    Customers 62 years of age with an annual household income of $21,000 or less are eligible for a discount of $10.65 per month or 15% of the electric bill whichever is greater. Applications are renewed annually in January.
  • Low-Income Disabled Discount
    Disabled customers whose annual household income is less than 125% of the federally established poverty level may qualify for a discount of $10.65 per month or 15% of the electric bill whichever is greater. Applications are renewed annually in January.

Chelan County PUD
Rate Discount
Low-income senior citizens and disabled customers may be eligible for a discount on their electric bills.
Wenatchee (PUD Headquarters) 509-663-8121
Chelan 509-682-2581
Leavenworth 509-548 -7761

City of Port Angeles
360-457-0411 or e-mail:
www.cityofpa.us/utilitypymtchoices.htm

  • Senior Energy Credit Program
    Seniors 62 years of age or older may qualify for a 5-30% discount on their utility bill. Eligibility: income $21,000 or less; must apply for all available State and/or Federal energy related programs; must not live in subsidized housing and; must participate in available conservation programs.
  • Low-Income Disabled Citizen Discount
    Individually determined percentage of utility bill, based on income and number in household, is discounted. Eligibility: income at or below 125% of established poverty level; verification of disability and income; must apply for all available State and/or Federal energy related programs; must not live in subsidized housing and; must agree to renew application yearly.

City of Richland
Low-Income Rate Discounts
Low-income seniors (age 62) and low-income disabled customers receive a variety of utility services at discounted rates. Eligibility: household income is less than 125% of the poverty level.
509-942-7390
www.ci.richland.wa.us/

Clallam County PUD
Contact any PUD office for an application or call 1-800-542-7859
www.clallampud.net/customer/programs_senior_discount.html

  • Senior Citizen Discount
    The PUD offers a discount on electric and water bills to customers who are 62 years or older and have a total household income less than $18,000.
  • Disabled Discount
    The PUD offers a discount on electric and water bills to disabled customers whose total combined household income is at or below 125 percent of the federally established poverty level.

Clark Co. PUD
360-992-3000 or e-mail us
www.clarkpublicutilities.com/Account/AssistancePrograms

  • Guarantee of Service Plan
    Customers pay a maximum monthly amount based on income rather than electricity use. Security deposits and late charges are waived.
  • Rate Credits
    A senior 62 years or older who has an annual income less than $24,000 qualifies for a 50% credit. The credit is based on the customer's highest four winter month bills.

Columbia Rural Electric Association
Senior Citizen Discount
Seniors 65 or older with income less than or equal to 150% of federal poverty guidelines may be eligible for a rate discount.
509-382-2578 Dayton, 509-526-3666 Walla Walla, 1-800-642-1231
www.columbiarea.com/cust_service/billingoptions.php

Cowlitz County PUD
Senior Discount Rate
A reduced electric rate for qualified seniors aged 65 or older, with a gross annual household income under $18,000. Application for 2007 starts September 1, 2006. To apply, contact Columbia Community Action Council at 360-425-3430 and request an appointment.
www.cowlitzpud.org/low_income.html

Ferry County PUD
Low-Income Senior Discount
To qualify for a discount on your electric utility bill for your primary residence, you must be 62 years or older and meet income level requirements. For an application, Marilee Schertenleib at msfcpud@rcabletv.com.
509-775-3325
www.fcpud.com/customer_service.htm#Low Income Senior Discount

Franklin PUD

  • Senior Discounts
    Seniors 62 years of age or older with a total annual income up to $11,225 receive a 30% discount; or 15% discount for income from $11,225 to $18,000. An application is available on the website.
    1-800-638-7701 or 509-547-5591
    www.franklinpud.com/html/senior_discounts.html
  • Disabled Discounts
    A 30% discount is available for those customers that qualify for special parking privileges, blind, disabled, or handicapped with an annual income at or below the 125% federal poverty level. An application is available on the website.
    1-800-638-7701 or 509-547-5591
    www.franklinpud.com/html/lid_discounts.html

Grays Harbor PUD
360-532-4220 or 1-800-562-7726
www.ghpud.org/

  • Senior Discount Program
    Seniors 62 years or older with an annual income of less than $18,000 may be eligible for a discount. A completed application, identification, proof of age, social security card, and one of your P.U.D. electric bills will be required upon application. 
  • Disabled Discount Program
    You may be eligible for a discount on your electric bill if you have a disability covered by Washington State Laws and have an annual income of less than $18,000. A completed application, including a health professionals statement and one P.U.D. electric bill will be required upon application. 

Klickitat PUD
www.klickpud.com/custserv/default.asp

  • Low Income Winter Discount
    The PUD provides 10 percent winter discounts to low income customers, as long as they are current on their PUD bills. To qualify for the discount, a household's income must be below 125 percent of the federal poverty level. Households must be certified by Klickitat Skamania Development Council.
    Contact Loretta Lindsey at KSDC, 493-2662 or 1- 800-755-1192.
  • Low Income Elderly Discount
    The PUD offers 10 to 40 percent discounts to low income seniors from December through April. To qualify for the senior discount, customers must be at least 62 years old and have annual household incomes below $15,000.  Contact the county Senior Services office, 773-3757, or 1-800-447-7858 for application. For more information, contact the PUD Customer Services Department at 773-5891 or 800-548-8357.

Pacific Co. PUD
Low Income Senior and Disabled Discount
Seniors (62 and over) and disabled customers who fall within the federal poverty guidelines may qualify for a discount of up to 40% of the electric bill. Applications must be renewed annually and are available at P.U.D. offices.
Long Beach office 360-642-3191
Raymond office 360-942-2411
Naselle 360-484-7454
www.pacificpud.org/cs_disc.html

Pacific Power
Low-Income Bill Assistance
A three-tiered bill discount based on income is available during the heating months of November through April. Monthly billings include a discount on each kWh of usage over 600 kWh. Contact your local community action agency:

Columbia, Garfield, Walla Walla
Blue Mountain Action Council
509-529-4980

Yakima County - South of Union Gap
Northwest Community Action Center
509-865-7630

Yakima County - North of Union Gap
Yakima Valley OIC
509-452-7145

Puget Sound
HELP
Provides additional bill-payment assistance (beyond the federal LIHEAP program) to qualified PSE customers. Eligible customers can receive up to $750 per year in credits to lower their electricity or natural-gas bills. Depending on the county in which you live, the maximum household income for eligibility ranges between 125 percent and 150 percent of the federal poverty guidelines.
1-866-223-5425 ; TTY 1-800-962-9498
www.pse.com/solutions/foryourhome/Pages/home_assistancePrograms.aspx

Peninsula Light Company
Senior and Disabled Discount
Discounts of 25% are available to income eligible seniors, 62 or older, and disabled customers. Applications are on the website.
253-857-1510 or 1-888-809-8021
www.penlight.org/paydiscounts.aspx

Snohomish Co. PUD
Senior and Low-Income Discounts
Year-round discounts of 20 percent, 40 percent, or 60 percent off electric bills, depending on income level. Low-income customers at or below 125% federal poverty level and seniors, 62 or older, with income less than $21,000. Applications are available online or at any PUD office, most senior citizen centers, or by calling the utility’s customer service department.
425-783-1000 or 1-877-783-1000
www.snopud.com/?p=1798#

Low-Income Energy Efficiency

Avista Utilities
Refrigerator Replacement Program
Print an application
Contact SNAP

Pacific Power
Works with local agencies to provide free weatherization services to income-qualifying homeowners and renters living in single-family homes, mobile home or apartments. Based on the home's needs, a variety of measures can be installed, including insulation, energy-efficiency showerheads, compact fluorescent light bulbs and more. Please call the community agency in your area to learn more and to apply:

  • Columbia, Garfield, Walla Walla
    Blue Mountain Action Council
    (509) 529-4980
  • Yakima County - South of Union Gap
    Northwest Community Action Center
    (509) 865-7630
  • Yakima County - North of Union Gap
    Opportunities Industrialization Center of Washington
    (509) 452-2555

www.pacificpower.net/Article/Article75011.html

Seattle Office of Housing
HomeWise Weatherization
Weatherization grants can insulate single family homes with low-income households as well as
apartment buildings that qualify. After an energy analysis of your home is performed, an energy conservation package, which includes insulation, venting, weatherstripping, and more, will be installed. Call 206-684-0244 for more information or application.
www.seattle.gov/housing/HomeWise/default.htm

Tacoma Power
Residential weatherization
Financial assistance is available to help weatherize the homes of customers who meet certain income guidelines.
Energy Services Office, 253-502-8363
www.ci.tacoma.wa.us/power/ResidentialServices/low_income_assistance.htm

Chelan County PUD
Through a combination of state and District funds, the Chelan-Douglas Community Action Council weatherizes low-income homes.
509-662-6156
Wenatchee (PUD Headquarters) 509-663-8121
Chelan 509-682-2581
Leavenworth 509-548 -7761

Cowlitz County Public Utility District
Residential Weatherization Conservation
Cowlitz PUD’s residential energy conservation program is being revised and will be available again to qualified customers later this summer. Once the program is up-and-running, the website will be updated with the pertinent information. If you have any specific questions, please contact our Energy Conservation Department at (360) 577-7514 or (800) 631-1131.
www.cowlitzpud.org/res_conservation.html

Douglas PUD
Douglas PUD has participated in the Washington State Department of Community Development’s Energy Matchmaker Low Income Weatherization Program through the Chelan-Douglas Community Action Council since 1988. The program utilizes matching funds to weatherize houses for low-income residents of Douglas County.
509-884-7191 or 1-800-503-7990

Grays Harbor PUD
The low-income weatherization program provides grants to low-income homeowners for insulation, weather-stripping, and window replacement. 
360-538-6383
www.ghpud.org/

Puget Sound Energy
Services may include installing insulation, draft sealing, repairs, heating and water heating equipment repairs. Local low-income agencies can provide information on the free services available and qualification requirements for participants.
Contact local low-income agencies
1-800-562-1482; TTY 1-800-962-9498
www.pse.com/solutions/foryourhome/Pages/weatherizationFunding.aspx

Emergency Charitable Assistance

Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.

Avista
Project Share
A community program supported by shareholders, customers and employees. The funds are forwarded to community action agencies, which work with each family. Grants are available to those in need without regard to their heating source. Contact your local community action agency.
www.avistautilities.com/community/assistance/pages/share.aspx

Pacific Power
Project HELP
Pacific Power matches customer donations dollar-for-dollar to Project HELP.
Yakima, 509-453-3139
Walla Walla, 509-529-9470
Sunnyside/Toppenish, 509-865-4151
www.pacificpower.net/Navigation/Navigation4217.html

Tacoma Power
Family Need
An assistance program for low-income households with children under 18 in the household. Tacoma Power customers who qualify are eligible for a once-a-year assistance payment applied to their account. Households who heat with electricity receive a $150 payment. Metropolitan Development Council, 253-572-5557 (City of Tacoma Residents)
Pierce County Community Services, 1-800-348-7144 (outside the city)
www.ci.tacoma.wa.us/power/ResidentialServices/low_income_assistance.htm

Seattle City Light
Project SHARE
A program for customers who have received an urgent notice and have taken advantage of all the other assistance programs. Funded by customer donations, it will pay up to $500 of your electric bill. Customers must be referred by Seattle City Light Customer Service. For more information call 206-684-3000.
www.cityofseattle.net/light/accounts/assistance/

Cascade Natural Gas
Winter Help
This fund is administered by Washington's Community Action Agencies. CNG will match each dollar donated by customers and employees. 
Winter Help Agencies
www.cngc.com/customer/lowincome.asp

Chelan PUD
Helping Hands
The Chelan/Douglas Community Action selects qualified families for the program, 509-662-6156. 
Wenatchee (PUD Headquarters) 509-663-8121
Chelan 509-682-2581
Leavenworth 509-548 -7761

City of Port Angeles
Pass the Buck
Funded by voluntary donations and assists low-income city residents with their utility bills. The Olympic Community Action Council determines eligibility and assist recipients through a screening process.
Olympic Community Action Council 360-452-4726
www.cityofpa.us/utilitypymtchoices.htm

City of Richland
Helping Hands
Customer donations to help other customers in a time of need. A one-time payment of up to $100 helps another customer pay his/her utility bill when they do not have other means to pay.
509-942-1104
www.ci.richland.wa.us/

Clallam County PUD
Neighborly Assistance Program
Customer donations provide funds to qualified low-income residential customers to assist them in paying their electricity bills. Contributions are administered by the local Community Action Council. Contact your PUD office.

Clark County PUD
Operation Warm Heart
Fuel assistance program that helps pay home heating bills for the elderly, the ill... for all who face financial hardships from unemployment or family crisis. It pays for any heating source: oil, gas, kerosene, wood, and electricity.
360-992-3000
www.clarkpublicutilities.com/Account/AssistancePrograms/operationWarmHeart

Cowlitz County PUD
Warm Neighbor Program
Customer donations assist qualified low-income families with their electric bills. Electric customers seeking assistance can contact the Lower Columbia Community Action Council at 425-3430.
www.cowlitzpud.org/warm_neighbor.html

Elmhurst Mutual Power & Light
Shine a Light
Customer donations provide emergency financial assistance to qualified, low-income customers struggling to pay their electric bills.Administered by the Salvation Army.
253-531-4646
www.elmhurstmutual.org/shine.htm

Ferry County PUD
Project Share
A heating assistance program. Contact Jayne at jjfcpud@rcabletv.com for agency names and numbers or for more details.
www.fcpud.com/

Franklin PUD
Helping Hands
The Helping Hands program is designed to assist Franklin PUD customers in need. Customer donations fund the program which is administered by the Community Action Committee.
1-800-638-7701 or 509-547-5591
www.franklinpud.com/html/helping_hands.html

Grant Co. PUD
Share the Warmth
509-754-0500

Grays Harbor PUD
Project Help
Customer contributions help pay for heating bills of families in need. This fuel-blind program will pay for all sources of heat - gas, oil, electric, wood, etc. The funds also assist low-income families with the deposit required for new PUD electric service. Coastal Community Action Program administers the program.
360-533-5100 or 1-800-828-4883
www.ghpud.org/

Klickitat PUD
Operation Warm Heart
An emergency energy assistance program funded by gifts from PUD customers. Klickitat-Skamania Development Council screens applicants to ensure they meet income and other criteria.
Goldendale, Wendy, 509-773-5891
White Salmon, Wanita, 509-493-2255
www.klickpud.com/custserv/warmheart.asp

Lewis County PUD
Project Share
Customer donations help low-income customers who are struggling to pay their electric bill. The PUD contracts with the Community Action Council for administration and distribution of the funds to qualified low-income residential customers.
Chehalis Office: 360-748-9261 or 1- 800-562-5612
Morton Office: 360-496-6100
www.lcpud.org/projectshare.php

Mason County PUD 3
Project Share
An assistance program that is a joint effort of PUD 3, the Community Action Council (CAC), churches, interested citizens, and PUD 3 customers. Its purpose is to assist needy customers with their electric bills.
Shelton: 360-426-8255
Elma to Shelton toll free: 360-482-4998
Belfair to Shelton toll free: 360-275-6518
Belfair PUD 3 office: 360-275-2833
www.masonpud3.org/Customer/Projectshare.asp

Modern Electric Water Company
Project Share
Project Share is a community program funded by customer donations that provides emergency home heating for local needy families. By granting a one-time support, Project Share helps those in trouble long enough to get them back on their feet.
509-928-4540

Okanogan Co. PUD
Project HELP
Community Action administers Project Help, a program to provide District customers the opportunity to voluntarily donate funds to assist needy families and individuals who are unable to pay their electric utility bills and cannot obtain help elsewhere. Project Help also provides funds to help secure utility deposits.
Okanogan 509-422-3310
Oroville 509-476-2928
Brewster 509-689-2502
Tonasket 509-486-2131

Orcas Power & Light Cooperative
Project PAL
Funded through member contributions, Project Pal helps members pay their winter heating bills. Fifty% of the  funds are designated for low-income seniors, 60 years or over, and disabled persons. The remaining 50% will be available to members who meet the established guidelines of the program. Recipients are asked to either reimburse the program once they are out of financial difficulty or to join Project PAL.
Contact: Eastsound and Friday Harbor offices, 360-376-3500; Lopez Office, 360-376-3546 and Senior Centers
www.opalco.com/prodsvcs/pal.htm

Pacific County PUD
Warm Heart
Customer donations help needy customers pay their electric bills. This program helps customers who cannot get help elsewhere. The program is administered by The Ministerial Association in the north county area, and by FISH in the south county. 
Ministerial Association 360-942-3157
FISH 360-642-4987
www.pacificpud.org/cs_asst.html

Pend Oreille Public Utility District
Neighbors in Need
Funded by customer donations, recipients are usually families who have fallen on difficult times due to medical emergencies, unemployment or other reasons.
509-447-3137, TDD 1-800-833-6388
www.popud.com/customer.htm

Peninsula Light Company
Project Help
Members donations provide assistance program for low-income families on the Gig Harbor and Key peninsula. The light company matches these donations dollar for dollar. Project Help is available to low-income families from November through April to help with high winter heating bills. Key Peninsula Community Services administers the program.
253-857-1510 or 1-888-809-8021

Puget Sound Energy
Warm Home Fund
Emergency utility-bill assistance which consists of voluntary contributions from PSE employees, customers, and shareholders. Qualified low-income families who face a possible loss of electric or natural gas service may receive assistance. Contact your local the Salvation Army.
www.pse.com/solutions/foryourhome/Pages/home_assistancePrograms.aspx

Snohomish Co. PUD
Project Pride
An energy assistance program administered by the local Chapter of the American Red Cross in cooperation with Snohomish County PUD. Funded solely by local donations, Project PRIDE gives electric bill grants to low-income families.
425-252-4103 x 21


Page Last Updated: January 6, 2009