Help with a Federal Agency
If you have a problem involving a federal agency, my staff and I are always willing to assist you. While we cannot direct an agency to decide a matter in your favor, we can assist in bringing it to the attention of the proper officials and ensure that your case receives full consideration.
Onondaga and Cayuga County residents needing assistance with a federal agency are asked to call the Syracuse District Office at 315-423-5657.
Monroe and Wayne County residents needing assistance with a federal agency are asked to call the Palmyra District Office at 315-597-6138 or toll-free at 1-877-230-7532.
NOTE: The Federal Privacy Act requires written authorization from you allowing me to make inquiries on your behalf. In addition, more information may be required, so please have all the relevant documentation readily available. This form may be printed out, completed and signed.
Here are a few examples of problems we can help with as well as links to some helpful information:
- Social Security: Retirement, Disability, Survivors, SSI and Medicare benefits
- -- Frequently Asked Questions (FAQ) on Social Security
- Business: SBA programs and federal regulation interpretation
- -- Frequently Asked Questions (FAQ) on the SBA
- Homeowners: FHA and VA home loan applications
- -- Buying a Home info from HUD
- -- VA Home Loan Program FAQ
- -- Buying a Home info from HUD
- Veterans: VA claims and military service cases
- Immigration
- -- FAQ's about U.S. Citizenship and Immigration Services information
- -- Visa Services Information about visas for foreign travelers coming to the U.S.
- -- FAQ's about U.S. Citizenship and Immigration Services information
- Taxpayers: IRS tax problems
- -- IRS Taxes Q&A
- Students: Student loan information
- -- Department of Education's Financial Aid for Students HomePage
- Passports & Travel Abroad: Applying for a U.S. passport
- -- U.S. Passport Services How to apply for or renew a U.S. Passport
- -- International Travel U.S. State Department information for U.S. citizens traveling abroad
- -- U.S. Passport Services How to apply for or renew a U.S. Passport
- Postal Service: Problems with mail delivery
- US Jobs & Benefits
- --USA Jobs.Gov Official one-stop source for Federal jobs and employment information
- --GovBenefits.gov The official benefits website of the U.S. Government
- --USA Jobs.Gov Official one-stop source for Federal jobs and employment information