Home
Constituent Services - FAQs
  • I have some questions on how the Senate works. Where can I go to learn more information?

    The rules of the Senate are vast and complicated, but the United States Senate website is a helpful tool in understanding the basics of how the Senate operates:

    http://www.senate.gov/reference/reference_index_subjects/Rules_and_Procedure_vrd.htm

  • Frequently Requested Agency Information

    Frequently Requested Agency Information

    Constituents often seek contact information from the following agencies:

    Immigration and Naturalization Service -
    toll-free information line: 1-800-375-5283
    toll-free form request line: 1-800-870-3676

    Internal Revenue Service -
    toll-free information line: 1-800-829-1040
    toll-free form request line: 1-800-829-3676

    United States Department of State -
    Helpful Information on Every Aspect of Foreign Travel and Passport.

    National Passport Information Center -
    1-900-225-5674 (Not a toll-free number)

    Social Security Administration -
    toll-free information line: 1-800-772-1213

    For specific information on assistance with federal agencies, please visit the Casework Assistance section of this website.

  • I need help resolving an issue with a federal agency, such as veterans administration or the social security administration. Who should I contact for assistance?

    Sen. Sessions and his staff are more than happy to assist you in dealing with any federal agency. We ask that you first contact the Senator's state office that is nearest to you, where they will be able to help more effectively. Please also consult our Casework Assistance page on this web site.

    Office of Senator Jeff Sessions
    AmSouth Center, Suite 802
    200 Clinton Avenue, NW
    Huntsville, Alabama 35801-4932

    Office of Senator Jeff Sessions
    341 Vance Federal Building
    1800 Fifth Avenue, North
    Birmingham, Alabama 35203-2171

    Office of Senator Jeff Sessions
    41 West I-65 Service Road North, Suite 2300-A
    Mobile, Alabama 36608-1291

    Office of Senator Jeff Sessions
    7550 Halcyon Summit Drive, Suite 150
    Montgomery, Alabama 36117

  • How far in advance do I need to schedule a tour?

    For tours of the White House, requests should be submitted at least three months in advance. These tours fill up very quickly, and it is often hard to find openings at the last minute.

    All other tours should also be set up as soon as your travel dates are set. Please provide several available dates to our tour scheduler.

    Please also note that tours of the White House are only available Tuesday-Saturday and that tours of the Capitol are offered Monday-Friday. Visitors can only see the Senate gallery when the Senate is in session.

    For more information on tours, go to our Visitng D.C. and Tour Request Form pages.

  • What information do I need to include when requesting congratulations for an Eagle Scout ?

    Senator Sessions is happy to congratulate young people for the esteemed rank of Eagle Scout. When requesting congratulations, please include the name of the Scout and the Scout's home address. If the letter is to be mailed somewhere other than the Scout's home address, please include that as well. Also, be aware that it often takes several weeks for mail to arrive, so please allow for enough time when requesting congratulations.