Section IV
IMPROVING SERVICE TO THE PUBLIC THROUGH EXECUTIVE DIRECTION AND SUPPORT, INCLUDING TECHNOLOGY

A. HIGHLIGHTS OF FY2002 BUDGET REQUEST FOR IMPROVING SERVICE TO THE PUBLIC THROUGH EXECUTIVE DIRECTION AND SUPPORT, INCLUDING TECHNOLOGY

This component of the agency's program budget structure includes the Commissioners and supporting administrative and policy guidance staff, information technology resources to support agency programs nationwide, financial and human resource management, GPRA planning and analytical functions, publications and public information, and the Office of Inspector General.

The budget request includes $47 million for Executive Direction and support functions, of which the major component is information technology. Consistent with the Administration's management improvement objectives and the agency's Five-Year Technology Strategic Plan (see Figure 4), in fiscal year 2002, EEOC will continue its commitment to deploy management information systems that ensure financial integrity and cost-efficient utilization of human and other resources to achieve program results.

With the resources requested for fiscal year 2002, EEOC will:

Transition to a widely used and reliable financial management system since the current system is not longer supported by the system developer. The new system will support the Administration's management reform efforts to (1) optimize use of electronic transmission of postings and responses to procure goods and services; and (2) ensure timely and accurate payments to vendors.

• Transition to a new payroll and human resources management system; to replace the current system that is obsolete and will no longer be supported by GSA/Air Force after fiscal year 2001.
• Pilot several components of the new Integrated Mission System, a comprehensive program/mission information management system to replace a number of antiquated systems, including the private sector Charge Data System, which is almost 20 years old.
• Conduct Quality Peer Reviews of the outreach and initial contact phases of our private sector program in 10% (5) of the agency's field offices, and continue development of the program for subsequent phases of our work, such as investigation. QPR is essential to implement the program evaluation requirements of the GPRA, and involves sampling of transactions to review them for conformance with quality standards, and documentation of exemplary practices for application in other offices, creating a continuous learning network.
• Pilot, in five federal agencies, the electronic transmission of annual reports on federal sector EEO complaints.
• Conduct an OMB Circular A-76 review of a FAIR Act Inventory activity representing at least 5% of the FTEs on the most recent Inventory.
• Maintain staffing levels required to meet program goals by filling vacancies promptly, using a standard of six weeks from requests to fill vacancies until a certificate of eligible applicants is provided to selecting officials.

Section IV Discussion

The following subsections discuss on our budget request in further detail and provide the fiscal year 2002 GPRA measures for the three support areas covered in Section IV: Enhance Staff Effectiveness, Policy Direction and Guidance, and Instill a Knowledge Base and Maintain Technological Competency. We have included in Appendix C-4 our Fiscal Year 2000 Annual Performance Report under the Government Performance and Results Act of 1993 (GPRA) describing our accomplishments in fiscal year 2000.

This page was last modified on May 3, 2001.

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