Table of Contents

Foreword (109 KB)

1 - Introduction

1.A - Including People Who Are Underserved by Transportation

1.A.a - Ethnic, Minority, and Low-Income Groups

1.A.b - People with Disabilities

1.B - Bringing a Core Participation Group Together

1.B.a - Community-Based Organizations

1.B.b - Civic Advisory Committees

1.B.c - Citizens on Decision and Policy Boards

1.B.d - Collaborative Task Forces

1.C - Providing Substantive Information and Establishing Methods of Communication

1.C a - Mailing Lists

1.C.b - Public Information Materials

1.C.c - Key Person Interviews

1.C.d - Briefings

1.C.e - Video Techniques

1.C.f - Telephone Techniques

1.C.g - Media Strategies

1.C.h - Speakers' Bureaus and Public Involvement Volunteers

1.D - Taking Initial Action Steps

2 - Introduction

2.A - Determining the Type of Meeting

2.A.a - Public Meetings/Hearings

2.A.b - Open Houses/Open Forum Hearings

2.A.c - Conferences, Workshops, and Retreats

2.B - Selecting an Organizing Feature for a Meeting

2.B.a - Brainstorming

2.B.b - Charrettes

2.B.c - Visioning

2.B.d - Small Group Techniques

2.C - Taking Initial Action Steps

3 - Introduction

3.A - Establishing Places People Can Find information and Interact

3.A.a - On-line Services

3.A.b - Hotlines

3.A.c - Drop-in Centers

3.B - Designing Programs to Bring Out Community Viewpoints and Resolve Differences

3.B.a - Focus Groups

3.B.b - Public Opinion Surveys

3.B.c - Facilitation

3.B.d - Negotiation and Mediation

3.C - Taking Initial Action Steps

4 - Introduction

4.A - Holding Special Events

4.A.a - Transportation Fairs

4.A.b - Games and Contests

4.B - Changing a Meeting Approach

4.B.a - Improving Meeting Attendance

4.B.b - Role Playing

4.B.c - Site Visits

4.B.d - Non-Traditional Meeting Places and Events

4.C - Finding New Ways to Communicate

4.C.a - Interactive Television

4.C.b - Interactive Video Displays and Kiosks

4.C.c - Computer Presentations and Simualtions

4.C.d - Teleconferencing

4.C.e - Mapping Through Geographic Information Systems

4.C.f - 3D Visualization

4.C.g - Visual Preference Surveys

4.C.h - Handheld Instant Voting

4.C.i - Plan or Text Markup Software

4.C.j - Remote Sensing Applications

4.D - Taking Initial Action Steps