Ensuring Quality Health Care
Roundtable
The State as Leaders—Developing Integrated Strategies to Ensure High Quality
Care
Moderator:
Lawrence Bartlett, Ph.D., Director, Health Systems Research, Inc., Washington, DC.
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In this session participants discussed ways in which States and communities can apply some of the
lessons learned in this workshop to create and refine their own quality initiatives.
Among the points
raised in this roundtable discussion were the following:
- To improve the effectiveness of communication on quality issues across different stakeholders,
such as public health agencies, purchasers, and health plans, it is important to work toward using
common language and terminology that all parties understand, so that differences in
organizational cultures do not impede collaboration.
- Coordination across State agencies can help to strengthen, streamline, and rationalize the State's
quality-related activities. Several States in attendance shared information on the efforts they
have underway to coordinate and integrate such efforts.
- States, in their roles as health care purchasers, are likely to find that they have much in common
with other private sector purchasers in the State, and that both parties could potentially benefit
through their involvement in collaborative efforts.
Under contract to the Agency for Health Care Policy and Research, Health Systems Research, Inc. assisted in planning and conducting this workshop.
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Current as of June 1997
Previous Section Contents
Internet Citation:
Ensuring Quality Health Care: The Challenges of
Measuring Performance and Consumer Satisfaction. Workshop Summary, June 4-6, 1997,
User Liaison Program. Agency for Health Care Policy and Research, Rockville, MD. http://www.ahrq.gov/news/ulp/ulpqual.htm