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About AFM
Human Resources
Customer Service Plan
- TABLE OF CONTENTS
- Print full document
- Vision Statement
- Code of Conduct
- Introduction
- REE Human Capital Plan
- President’s Management Agenda
- Customer Service Hand Pin Award
- Partnership Relationship
- Identification of Customers
- Services Provided
- Customer Service Standards
- Appendix. Feedback and Suggestions
Identification of Customers
HRD’s customers are the following:
- all employees (including our co-workers and supervisors) within the REE mission area, and in certain circumstances, their families
- the general public
- employees at the Department, the Office of Personnel Management (OPM), and other Federal agencies