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Visas to the U.S.

VERY American Art at the Dolores Olmedo MuseumDouble Album; Science and Art Museum at UNAM; August-October
Visa Services
>How To Apply
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Frequently Asked Questions

If you can't find the information

 

Contact the Visa Section

 

Visa Services

How To Apply

Today, as in the past, most travelers to the U.S. must obtain a visa. The process still includes application forms and interviews as well as the collection and cross-checking of names in a highly sophisticated U.S. Government database. As a visa applicant today, it is important that you recognize that these name-checking and registration processes are necessary and crucial elements helping to protect our citizens and our visitors. Because of this process, many visas take at least several weeks to process. Therefore, please allow sufficient time to apply for and receive your visa. While individual experience may differ, here are the basic steps you should follow and what you can expect throughout the process.

Visa Appointments in Mexico:

- Click here for Average Appointment Wait Times to learn how long you will have to wait between your telephone call and the actual appointment.

All applicants should be aware that the times given above are AVERAGES, and that the processing time of a specific case can vary due to individual circumstances and other special requirements.

Getting an Appointment

Make an appointment to visit the Visa Section well ahead of your planned travel (keeping in mind the above-mentioned appointment wait and delivery times, that the visa section is closed on holidays and demand is higher during the months preceding Christmas, Easter and summer holidays).

Schedule your appointment on the Internet

Pay the fixed charge using your credit card.
Click on the following to access the
Internet Visa Appointment Service

Or, if you prefer, you can use the telephone system that has been in operation for the last several years. Please call:


Phone no: 01-900-849-4949
From anywhere in Mexico, including Mexico City
[a charge will appear on your telephone bill]

Phone no: (01-477) 788-7070
[you will be charged a service fee, plus a long-distance fee through your credit card]

Phone no: 01-800-112-8500
[provided you have bought a PIN at Banamex
More information]

Complaints: 01-800-719-2525 (Toll-free call)

To make an appointment from the U.S., please call:

Phone no: 011-52-477-788-7070
Your telephone company will bill you for the
long-distance call and a service charge will be
billed through your credit card


Call Center Hours of Operation (Central Time):

Operators are available:

• Monday through Friday

from 7 A.M. to 9 P.M.

• Saturdays, Sundays and holidays

from 9 A.M. to 3 P.M.


The caller must have information from the applicant’s passport available, as the appointment service operator will ask for the full name and number in the passport.

VISA FEES

Each applicant for a visitor visa must pay a non-refundable application fee paid in PESOS of $131 US.The fee can be paid at any BANAMEX branch prior to the appointment. You will be asked to present the receipt during the processing and at the interview window.

All Mexican citizens under age 15, who are applying for a B-1/B-2 Border Crossing Card (BBBCC), if a parent or legal guardian has or is applying for a BBBCC or has a Machine Readable multiple-entry B-1/B-2 visa, may pay the peso equivalent of $13.00 US to apply for a laser visa that expires in ten years or on the child’s 15th birthday, whichever comes first. If the full fee is paid ($131 US), the child may apply for a visa valid for ten years.

For more information on visa fees please go to the Department of State web site.

Please be sure to consult the Visa Reciprocity Tables to find out if you must pay a visa issuance reciprocity fee. Reciprocity fees must be paid at the Visa Section on the day of your interview. These fees apply to various categories of visas and differ by nationality and the number of years the visa is valid for. They may be paid in dollars, pesos or with a credit card.

Prepare your application form(s) before coming.
You will not be allowed in if your application forms are not filled out in full.

Fill out form DS-156 on the Internet as instructed in the "documentation" link to the left.

Delivery: once approved, most visas are delivered to your house by a delivery service.You will also save time at the Visa Section by filling out the form online by following the instructions in the "documentation" page.

Arrive on time to your VISA interview.

Only visa applicants applying for a visa are allowed into the Visa Section. Minors (up to 20 years of age), elderly and handicapped applicants can be escorted.

Please note that you will not be allowed to enter more than 30 minutes prior to the time of your appointment so there is no advantage to arriving at the Visa Section too early.

Have your passport, application, and supporting documents ready for your interview with the visa officer.

Plan on waiting 2-4 hours while your information is processed.

For reasons of security, please be advised that no food or drink will be allowed into the Visa Section.

A visa allows a foreign citizen to travel to the United States port-of entry, and request permission from the Department of Homeland Security, Customs and Border Protection, U.S. immigration inspector to enter the United States. A visa does not guarantee entry into the United States.

The Department of State must periodically adjust fees, whether for visas or other services provided, to comply with United States federal legislation requiring it to recuperate the costs of services through fees charged directly to the users of those services. Advances in security, information processing systems and inflation have increased processing costs for both immigrant and non-immigrant visas, as well as for certain services provided to U.S. citizens.


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Travelers under Visa Waiver Program

 

Electronic System for Travel Authorization (ESTA) for screening passengers before they begin travel to the United States under the Visa Waiver Program

 


— important notice to visa applicants —

WARNING

In order to maintain a visa process that is fair and equitable to all applicants, the Fraud Prevention Unit would like you to know the following facts:

  • A computer record of previous visa applications and detentions by U.S. border authorities or law enforcement officers is available to all consular officers at the time of your visa application and to all U.S. immigration officers. Attempts to conceal such records can lead to visa ineligibility and/or denial of admission to the United States.
  • Presenting false or altered documents, or someone else’s documents as your own, could result in a permanent denial of visas to yourself and possibly your family.

  • Visa application fees can only be processed through Banamex.
  • Visa appointments can only be made via the website or the telephones listed in the middle section of this page.
  • There is no fee for:
    - the application form
    - requesting a specific appointment date or time
    - holding your place in line or allowing you into the line.
  • Only persons applying for visas, or individuals accompanying children, elderly or handicapped applicants, are allowed into the visa pavilion.
  • You can help keep our process fair and equitable to all people by reporting any violations to this policy that may happen to you personally, or that you may witness occurring to someone else.


  • PLEASE REPORT VIOLATIONS TO:
    Telephone (in Mexico City) 5080-2000 ext. 4875 (only violations)
    or send a message to
    mexicocityf@state.gov


    Other visa-related e-mail



    — Visa Sections—

    Embassy of the United States