Child Care Division staff conduct an onsite assessment of all complaint allegations.
Valid:
A complaint is found valid when there is evidence that the violation occurred. The information that is displayed includes only complaints that were found valid, and violations that were observed as part of the onsite complaint assessment.
Valid and Corrected:
It will also list the rules that were violated and note whether the violation was corrected during the onsite complaint assessment.
Electronic complaint records are on file from January 1, 2004.
Complaint information is provided on facilites that are actively licensed, in the process of becoming licensed, or that are found to be doing illegal child care.
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