Developing
Cultural Understanding
By Carolyn Duffy
and Tiina Matikainen
Chapter 6, Developing Cultural
Understanding, provides students with knowledge and activities to
enhance their awareness of cultural patterns among the different cultures
of the world. Being aware of the differences that exist between cultures
and knowing how to act when we are faced with puzzling cross-cultural
situations are important skills for harmonious intercultural relations.
Cross-cultural research shows that we can examine all cultures by using
a basic taxonomy of cultural behaviors which allows us to see the differences
and similarities that exist between cultures.
In this lesson students will
learn about basic attitudes different cultures have towards three cultural
value dimensions: the role of the individual in a society, power distance,
and time orientation. Students will then apply this knowledge in activities
which require them to decide how to act in cross-cultural situations
based on the information they have learned about that culture’s values.
Teachers can use the proposed lesson alone or expand it by adding additional
content and activities in related lessons. The Internet resources given
at the end of the chapter provide information and ideas for further
expansion of this topic in subsequent lessons.
Background Information
The
culture in
which each of us lives influences and shapes our feelings, attitudes,
and responses to our experiences and interactions with others. Because
of our culture, each of us has knowledge,
beliefs, values,
views, and
behaviors that
we share with others who have the same cultural heritage. These past
experiences, handed down from generation to generation, influence our
values of what is attractive and what is ugly, what is acceptable behavior
and what is not, and what is right and what is wrong. Our culture also
teaches us how to interpret the world. From our culture we learn such
things as how close to stand to strangers, when to speak and when to
be silent, how to greet friends and strangers, and how to display anger
appropriately. Because each culture will have
a unique way of approaching these situations, we find great diversity
in cultural behaviors throughout the world.
Learning about cultural diversity
provides students with knowledge and skills for more effective communication
in intercultural situations. Samovar and Lee (1997) suggest that the
first step in being a good intercultural communicator is to know your
own culture and to know yourself - in other words, reflect thoughtfully
on how you perceive things and how you act on those perceptions. Secondly,
the more we know about the different cultural beliefs, values, and attitudes
of our global neighbors, the better prepared we will be to recognize
and to understand the differences in their cultural behaviors. The
knowledge of cultural differences and self-knowledge of how we usually
respond to those differences can make us aware of hidden prejudices
and stereotypes
that are barriers to tolerance, understanding, and good communication.
The
cultural behaviors of people from the same country can be referred to
collectively as cultural
patterns, which are clusters of interrelated cultural orientations.
The common cultural patterns that hold for the entire country represent
the dominant
culture in a heterogeneous
society. It is important to remember that even within a
homogeneous culture,
the dominant cultural pattern does not necessarily apply to everyone
living in that culture. Our perception of the world does not develop
only because of our culture; many other factors contribute to the development
of our individual views. When we refer to a dominant cultural pattern
we are referring to the patterns that foreigners are most likely to
encounter. We also need to remember that culture is dynamic and that
as the needs and values of individuals change, the cultural patterns
will change also. One example of such a change is the status of women
in the United States culture. After World War II, women began to work
outside the home and started to share the previously male role of family
provider. At the same time, family roles shifted to accommodate the
working wife and mother, and men had to assume more responsibility for
maintaining the home, like helping to cook, clean, and care for children.
Value
dimensions that have a significant impact on all cultures
are individualism- collectivism, power distance, and time orientation.
Hofstede (1980) has developed a taxonomy (a classification system)
that identifies value dimensions that are influenced and modified by
culture and includes individualism-collectivism and power distance,
among others. Within his taxonomy, in individualistic cultures each
individual is the most important part of the social structure and each
individual is valued for his unique persona. People are concerned with
their own personal goals and work towards fulfilling those goals. In
an individualistic culture, people do not often possess loyalty to any
groups. In collective cultures, on the other hand, individuals are very
loyal to all the groups they are part of, including the workplace, their
family and their community. Within collectivism, people are concerned
with the groups’ ideas and goals, and act in ways that fulfill the groups’
purposes rather than the individual’s. Samovar and Lee (1997) note that
while individualism and collectivism can be treated as separate dominant
cultural patterns and that it is helpful to do so, all people and cultures
have both individual and collective dispositions.
According to Hofstede’s (1980)
classification system, a second value-dimension that varies with different
cultures is power distance; some cultures have high-power distances
and others have low-power distances. High-power distance cultures believe
that authority is essential in social structure and that strict social
classes and hierarchies exist in these countries. In low-power cultures
people believe in equality, and the people with power interact with
the people without power on an equal level.
Kluckhohn (1961) offers a
second taxonomy that classifies a culture’s orientation to time. In
our world, we have cultures that are past-oriented, present-oriented,
or future-oriented. Each of these different attitudes describes the
degree to which the culture values the past, the present, or the future.
Cultures place emphasis on the events that have happened or will happen
during the period that they view as important. The cultural
patterns that have been identified by cross-cultural research will be
further explored in Chapter 7.
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