The Senior Health Insurance Benefits Assistance (SHIBA) program provides free counseling to people with Medicare and those who assist them. Volunteers who are trained in Medicare can help you select a Medicare prescription drug plan; find out if you are receiving all possible benefits; compare supplemental health insurance policies; review a bill; and file an appeal or complaint.

This program is part of the Oregon Department of Consumer and Business Services and is funded by a federal grant.

The photo is the state SHIBA staff: Lisa Emerson, Program Manager; Dawn Shaw, Helpline Customer Service Representative; Cynthia Hylton, Field Officer/Trainer; Donna Delikat, Program Assistant; and Carol Barnard, Field Officer/Trainer.

Click here to see the SHIBA Program At-A-Glance flyer.