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Here are some web resources outside the Ombudsman site that may help you answer your student loan questions and resolve your problems.

On this page:

Loan information
Lenders
Guarantors
Credit bureaus
Department of Education links
Other useful links

The resources we list here address only the loan types that the Ombudsman deals with, although many other types of financial aid are available.

This is a list of private, nonprofit corporations designated to administer the Federal Family Education Loan Program (FFELP).

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Credit Bureaus

Equifax: www.equifax.com
PO Box 740241
Atlanta GA 30374-0241
1-800-685-1111
Experian: www.experian.com
PO Box 2104
Allen TX 75013
1-888-397-3742
Trans Union: www.tuc.com
PO Box 1000
Chester PA 19022
1-800-916-880

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Department of Education links

Student gateway to the U.S. Government: www.students.gov
Find useful information on planning your education, paying for your education, as well as links to other sites within the government.
US Department of Education Website: www.ed.gov
The main site of the U.S. Department of Education. From here, you can find financial aid information, recent news on educational issues, as well as other valuable topics relating to education.
Directory of State Higher Education Agencies: http://wdcrobcolp01.ed.gov/Programs/EROD/org_list.cfm?category_ID=SGA
Contact information for each state's education programs, colleges and universities, financial aid assistance programs, grants, scholarships, continuing education programs, and career opportunities. Entries for each state as well as outerlying territories.
Direct Loan Servicing Center: www.dlservicer.ed.gov
For students and parents who have Direct Loans or are considering financing an education and want to know more about Direct Loans.
Deferment Eligibility: http://studentaid.ed.gov/students/publications/student_guide/2008-2009/english/postponeloanpayment.html
Loan deferment eligibility for Direct Loans, FFEL Program Loans, and Perkins Loans.
Cancellation and Discharge Eligibility: http://studentaid.ed.gov/PORTALSWebApp/students/english/discharges.jsp?tab=repaying
This site details the eligibility for the discharge and cancellations of loans, including Direct Loans, FFEL Program Loans and Perkins Loans.
OFSA Closed School Index: http://studentaid.ed.gov/PORTALSWebApp/students/english/discharges.jsp?tab=repaying#school-closed.
You may be able to have your student loan discharged if your school closed while you were attending, or if it owes you a refund, forged your signature, or improperly certified your loan.
State Licensing Agency: http://studentaid.ed.gov/PORTALSWebApp/students/english/discharges.jsp?tab=repaying#school-closed.
This site lists phone numbers for state licensing agencies.
School Accrediting Agency: http://studentaid.ed.gov/PORTALSWebApp/students/english/discharges.jsp?tab=repaying#school-closed.
Database of Closed Schools: http://studentaid.ed.gov/PORTALSWebApp/students/english/discharges.jsp?tab=repaying#school-closed.
National Student Loan Data System (NSLDS for Students): www.nslds.ed.gov
Central database for student aid. A centralized, integrated view of Title IV loans and Pell grants, tracked through their entire cycle.
National Student Loan Data System (NSLDS for Financial Aid Admin.): www.nsldsfap.ed.gov
Guide to Defaulted Student Loans: www.ed.gov/offices/OFSAP/DCS/index.html
Information on loan default from the U.S. Department of Education.
Student Guide to Financial Aid: http://studentaid.ed.gov/students/publications/student_guide/index.html
Finding and Applying for Financial Aid: http://studentaid.ed.gov/PORTALSWebApp/students/english/index.jsp
The U.S. Department of Education’s Federal Student Aid Portal site.

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Links

Loan Information

Lenders

Guarantors

Credit Bureaus

Department of Education links

Other useful links