Public Communications Outreach & Operations Division

• Joseph Casey, Associate Bureau Chief
• Victoria Velez, Deputy Chief
• Shawn Lapinski, Associate Chief, Operations
• Allan Manuel, Associate Chief, Planning
• Claudia Fox, Associate Chief, Public Alerts

Public Communications Outreach & Operations Division (PCOOD) is the lead bureau group responsible for coordinating the Commission's emergency response procedures and operations. The Division coordinates the Commission's public safety, homeland security, national security, disaster management and related functions on a day-to-day basis.

During incidents or emergencies, PCOOD serves as the lead point of contact for all inter-governmental coordination activities with other Federal departments and agencies. The division also operates the Commission's Communications Center (COMM-CTR) and High Frequency Direction Finding Capability (HFDFC) facilities.