Paratransit Services
Accessibility Standards Program
The purpose of this program is to authorize and initiate the development of accessibility standards and recommended practices for the transit industry.
Americans with Disabilities Act (ADA) Paratransit Eligibility Manual
Provides further guidance to transit providers in the development and implementation of ADA paratransit eligibility determination processes. This document is in pdf format.
Federal Transit Administration (FTA) information on public transportation and the rights of people with disabilities. Includes information on FTA Civil Rights Workshops.
National Accessible Travelers Database Search
Search for accessible transportation providers based in a city and state.
National Center on Senior Transportation
Offers information and free resources to help you become more familiar with transportation resources and services available in your community.
A private, nonprofit transportation company specializing in transportation call center management and public transit operations to provide high-quality, accessible transportation services to persons who are elderly or disabled or who live in rural areas without personal means of transportation.
Premium Charges for Paratransit Services
Information from the Department of Transportation on whether a transit operator is permitted to establish "premium charges" for complementary paratransit services that exceed the minimum requirements established by the Americans with Disabilities Act (ADA).
Paratransit Requirements for DOT Funded Fixed-Route Service Operated by Private Entities
Department of Transportation (DOT) disability law guidance regarding 5311 funds to a private entity operating a fixed route service.
Federal Transit Administration contacts for any questions or concerns regarding public transportation for persons with disabilities.