:: Straight to the Source ::

Software-as-a-service is often portrayed as a kind of unstoppable force. Gartner, for instance, forecasts annual growth of 22 percent over the next four years for SaaS. While there are concerns about integration, and security as well, a growing number of companies appear willing to give SaaS a try.
Yet many, if not most, deploy SaaS on […]

Back in July, I blogged that Democratic presidential candidates Sen. Hillary Clinton (N.Y.) and Sen. Barack Obama (Ill.) were finding themselves between a rock and a hard place on offshoring. This is understandable, since two traditionally Democratic constituencies, high-tech companies and labor unions, come down on opposite sides of the global trade issue.
Now they find […]

Like some other observers, I was a bit nonplussed when I saw results from a Robert Half Technology survey that indicated just 6 percent of U.S. companies send work offshore. While the number did rise to 11 percent for companies with at least 500 employees, both numbers seemed far too low based on the results […]

In India, BPO has long been eclipsed by its more successful cousin, IT outsourcing. But that could change in the coming months.
As I blogged several weeks ago, the Everest Group and India’s National Association of Software and Services Companies (Nasscom) are predicting that the country’s BPO industry could grow nearly five times over between now […]

Back in July, I asserted that Your Next PC Just May Be a Smartphone. While that’s a little heavy on the hyperbole, there’s no question that both consumers and companies are showing strong interest in smartphones and other handhelds.
About a month-and-a-half ago, IT Business Edge blogger Carl Weinschenk predicted that the smartphone will really take […]