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Materials Available from the Baldrige National Quality Program

Publications
Criteria for Perfomance Excellence
bullet Criteria for Performance Excellence 
bullet Education Criteria for Performance Excellence 
bullet Health Care Criteria for Performance Excellence
 
 
Award Application
bullet Baldrige Award Application Forms  
 
 
Examiner Information
bullet Board of Examiners brochure 
bullet Examiner Application
 
 
Program Information
bullet Why Apply? brochure 
bullet Why Baldrige? brochure
bullet Getting Started with the Baldrige National Quality Program Criteria for Performance Excellence brochure 
bullet Frequently Asked Questions About the Malcolm Baldrige National Quality Award 
bullet Public Law 100-107, August 20, 1987: ("An act...to establish the Malcolm Baldrige National Quality Award") 
bullet Baldrige: A Global Approach for a Global Economy, CEO Issue Sheet
bullet Baldrige: Serving Shareholders and Stakeholders, CEO Issue Sheet
bullet Baldrige: Hiring and Keeping the Best Employees, CEO Issue Sheet
bullet Baldrige, Six Sigma, & ISO: Understanding Your Options, CEO Issue Sheet
bullet Baldrige: Business/Education Partnerships Are Working Well, CEO Issue Sheet
bullet Baldrige: Ethics -- A Strategic Imperative, CEO Issue Sheet
 
 
Baldrige Award Recipient Information
bullet Contacts and Profiles of Baldrige Award Recipients 1988- Present – Includes contact information and web sites for some of the Award recipients. 
bullet Present Baldrige Award Recipients Press Release
 
 
State & Local Quality Award Program Information
bullet State & Local Quality Award Programs
 
 
Articles and Press Releases
bullet Baldrige Index’ Outperforms S&P 500 by Almost 5 to 1,
reprinted from NIST Update, February 25, 2000
 
bullet CEO Survey Finds ’Globalization’ among Top Challenges, U.S. Firms Doing Only Fair Job,
reprint of a NIST press release, July 2, 1998
 
bullet Frank, Cap.
"Conference Report: Quest for Excellence IX,"

reprinted from The Journal of Research of the National Institute of Standards and Technology,
Vol. 102, No. 2. March-April 1997, pp. 249-251
 
bullet Frank, Cap.
"Conference Report: Quest for Excellence VIII,"

reprinted from The Journal of Research of the National Institute of Standards and Technology,
Vol. 101, No. 3, May-June 1996, pp. 387-393
 
bullet Frank, Cap, and Robert E. Chapman.
"Conference Report: Quest for Excellence VII,"

reprinted from The Journal of Research of the National Institute of Standards and Technology,
Vol. 100, No. 3, May-June 1995, pp. 287-299
 
bullet Hertz, Harry S., Curt W. Reimann, and Mary C. Bostwick
"The Malcolm Baldrige National Quality Award Concept: Could It Help Stimulate or Accelerate Health Care Quality Improvement?"

Quality Management in Health Care, 1994: pp. 63-72
 
bullet Reimann, Curt W., and Harry S. Hertz
"The Malcolm Baldrige National Quality Award and ISO 9000 Registration: Understanding Their Many Important Differences."

ASTM Standardization News, November 1993: pp. 42-53
 
 
Videos
bullet A Journey Worth Beginning
– describes the benefits of applying for the the Baldrige Award, including how the process can drive improvement efforts in your organization, 11:00 minutes
 
bullet Take the Journey: A Baldrige Invitation to Small Business
features the CEOs of small businesses who have received the Baldrige Award discussing how Baldrige helped them improve performance and beat the competition, 16:30 minutes
   
bullet A Uniquely Rewarding Experience
– describes the benefits of being a Baldrige Examiner, 7:50 minutes


Individual copies of the materials listed above are available free of charge from:

Baldrige National Quality Program
National Institute of Standards and Technology
100 Bureau Drive, Stop 1020
Gaithersburg, Maryland 20899-1020


For further information:

Telephone: (301) 975-2036
Fax: (301) 948-3716
E-mail: nqp@nist.gov




BNQP Website comments:
nqp@nist.gov


Date created: 7/27/2001
Last updated: 3/14/2006