| 1. ADMB7000D - Administrative Officers Seminar (Classroom-Day) |
| Learn what is expected from an administrative officer and discover what it takes to get ahead. ... A must for all government administrative officers and assistants, this fast-paced, three-day seminar provides a practical look at the functions of the office administrator, including the roles of information broker, communications expert, office ... |
|
| 2. ADMB7001D - Beat Burnout: Renew Your Enthusiasm (Classroom-Day) |
| Do not let burnout beat your career potential. ... Learn to identify the common causes and stages of short- and long-term burnout and obtain solutions for combating fatigue, managing stress on the job, and juggling the multiple demands of work and family. ... Discover your capacity to maintain and renew yourself regularly through proven ... |
|
| 3. ADMB7002D - Creative Problem Solving (Classroom-Day) |
| Unleash your powers of creative thinking and learn how to encourage creativity in the workplace. ... You learn methods to overcome roadblocks to success and techniques to stimulate creative on-the-job solutions. ... Auditors will want to take Creative Thinking for Auditors (AUDT8012G). ... Anyone who desires improvement in developing ... |
|
| 4. ADMB7003D - Customer Service Excellence (Classroom-Day) |
| Become "customer-driven" and learn how to take service to the top, inspiring others in your organization to provide quality service. ... You learn to identify your internal and external customers and discover the latest methods for enhancing customer service and handling problems, while anticipating and responding to customers' needs. ... |
|
| 5. ADMB7006D - Leadership Skills for Non-Supervisors (Classroom-Day) |
| Learn the essential skills to gain the respect and support of others. ... Learn to handle different personality types, delegate effectively, overcome conflict without making enemies, and build stronger, more successful teams. ... Individuals who lead others, office coordinators and other non-supervisory employees who want to improve ... |
|
| 6. ADMB7007D - Managing Multiple Priorities (Classroom-Day) |
| Are you buried in mountains of paperwork? Do you feel anxious and frustrated because you have too much to do? Learn to regain control over your work load, increase your efficiency and ease your stress. ... Discover strategies for goal setting and prioritizing and methods for overcoming procrastination. ... Moreover, you learn to handle ... |
|
| 7. ADMB7009D - Office Management (Classroom-Day) |
| Learn practical strategies and gain hands-on experience to raise the performance level of your office. ... You acquire skills in team building, goal setting, leadership development, conflict resolution and decision making. ... You learn to work with others to set goals, improve performance and develop leadership skills. ... |
|
| 8. ADMB7011D - Project Management for the Office Professional (Classroom-Day) |
| Gain the respect and confidence necessary for assuming more responsible roles in your organization. ... Project management is more than just getting things done; it involves careful planning, establishing authority and building teamwork. ... This course prepares you to stay on track and in control. ... For more comprehensive ... |
|
| 9. ADMB7028D - Time Management (Classroom-Day) |
| Discover practical techniques for managing time and increasing your professional and personal effectiveness. ... Learn how to spend your time on the most important tasks and goals, how to organize yourself and how to organize your environment. ... Discover strategies for handling interruptions, means of anticipating deadlines and ways ... |
|
| 10. ADMB7029D - Your First Federal Job (Classroom-Day) |
| Start your career with the federal government off on the right foot. ... Discover the key elements to productive work habits that produce quality results and strategies to operate effectively with your supervisor and co-workers. ... Address common office etiquette issues, including phone, voice mail and e-mail protocol. ... |
|
| 11. ADMB7031D - Dealing with the Media (Classroom-Day) |
| Learn how to effectively and proactively deal with the media. ... You address the most common media situations, such as news conferences, media interviews and press releases; as well as explore special or unique circumstances, such as managing a crisis. ... Practical exercises provide a better understanding of how to effectively plan, ... |
|
| 12. ADMB7502A - Creative Problem Solving via GS Connect (Distance Education) |
| All session times shown are Eastern United States. ... Everyone has creative ability. ... Discover your creativity and how to apply it to solve problems. ... You learn creative techniques that you can use to solve problems individually or as part of a group. ... In this four-week instructor led, live online course, you ... |
|
| 13. ADMB7506A - Leadership Skills for Non-Supervisors via GS Connect (Distance Education) |
| All session times shown are Eastern United States. ... Discover the essential leadership skills needed to lead and motivate your team toward a common goal. ... Learn to handle different personality types, delegate effectively, overcome conflict without making enemies, and build high-performing teams. ... In this two week instructor ... |
|
| 14. ADMB9001D - Residential Professional Development Seminar (Classroom-Day) |
| Energize your career while receiving valuable hands-on training. ... You network with your peers, while learning from respected professionals who are leaders in their fields. ... This seminar is updated each year with timely topics. ... You do not want to miss this opportunity for personal and professional growth. ... |
|
| 15. ADMB9002D - Seminar for the Office Professional (Classroom-Day) |
| What better way to celebrate National Secretaries Week than by attending this annual seminar about the latest office developments and trends? You owe it to yourself, your boss and your colleagues to spend a day re-energizing yourself and your career. ... This one-day seminar is for secretaries, office managers, administrative assistants and ... |
|
| 16. COMM7510A - Winning Customer Service via GS Connect (Distance Education) |
| All session times shown are Eastern United States. ... Enhance your skills and increase your knowledge of winning customer service techniques. ... This course covers customer service essentials, as well as special topics and techniques for handling a variety of situations. ... Job aids are also included. ... Office professionals ... |
|
| 17. COMM8500A - Communicating Effectively Across Cultures via GS Connect (Distance Education) |
| Enhance your skill and increase your knowledge of cross-cultural communication. ... Learn about different intercultural communication approaches, styles and patterns to gain insight into the richness of various cultures. ... Build skills to interact effectively with your counterparts and virtual teams on a global scale, and gain ideas ... |
|
