Houston 3-1-1

Houston's non-emergency online service directory and service request site.
Please call 311 or 713.837.0311 to submit a service request, or submit online below.
* New Municipal Courts Kiosks are located inside the HPD substations located at
2855 Bay Area Blvd in Clear Lake and at 3915 Rustic Woods in Kingwood.
* Test drive our new 311 Mobile Website on your desktop; it is fully functional.

311 Links

For live assistance including TTY callers, dial 311. Some mobile phone users or persons outside the Houston area may need to dial 713.837.0311.

_________________________________

Now Available . .

311 Smartphone App
iPhone and Android

311 QR Code Graphic

Smartphone App FAQ?

311 Call Center Announcements
PWE Reported Water Main Outages

View Larger Map of Houston 311 Service Requests

Animals & Pets
Adopt a Pet, Pet Licensing, Donate to BARC, Volunteer at BARC, Report a Problem, Dead Animal Pickup

Business
Current Contract Opportunities, Doing Business With the City, Small Business Services

City Government, Elections & Records
Houston Television, Voting, Mayor's Office, Personal Records (e.g., Births, Deaths & Marriages)

Employment & Education
City Jobs, Schools, Library Resources, Internships, Volunteering

Garbage, Recycling & Graffiti
Trash, Recycling, Yard Waste, Trash in Public/Dumping, Graffiti Removal

Health, Safety & Social Services
Neighborhood Protection, Veteran's Affairs, Air & Water Quality, Birth & Death Certificates

Licensing and Permitting Fees, Fines and Taxes
Municipal Courts, Franchise Fees, Transportation Fees, Code Enforcement Permits, Commercial Permits, and State of Texas General Tax information.

Neighborhoods, Property & Construction
Residential & Commercial Building Permits, Neighborhood Protection

Parks & Trees
Park Maintenance, Trees & Tree Planting, Esplanade, Right of Way & Median Maintenance, Public Pools and Water Parks, Park Safety, Park Event Permits

Recreation & Event Planning
Calendar, Event Permitting, Facility Request, Youth, Arts

Traffic, Streets and Drainage
Signs & Signals, Maintenance & Repairs, Parking, Parking Violations, Driving, Public Transportation, Bikes, Taxis, Capital Improvement Projects

Utilities
Water, Sewer, Electric, Gas, Maintenance

Key Issues
Web Streams
Online Poll
Current Data

Look at what's new!!!

Your input helps us add to and improve our 311 website.

polls

Thank you for voting

Houston 311 Call Center

Live Web Announcements

Video and Photo Archives

Events and Live Feeds

click here For Pop-Up video

View the Houston 311 Call Center's Live Webcam, online slide show or current "How-To" 311 video tutorials.

311 Historical Data Reports

(click on link below; or right click, "Save target as...")

Current Month (piped)

Nov. 2011 to Present (large)

Nov. 2011 to Present (piped)

(data is updated nightly)

Coming Soon

Real-time 311 Caller Wait Time

Displayed on the 311 Home Page

11 Most Popular Service Requests

Service Request Instructions

Having difficulty entering an address on the online service request site, try the helpful tips page.

To access City department and online service requests, click on the categories to the left, or search the full service directory menu via the Info Index.

If you don’t find any category on this site for your specific service request, please click on the "Email 311" link to your left.