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Can I upload more than one video at a time? #
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Yes! You can upload up to 5 files at a time as long as they don't exceed your weekly upload quota.
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How many videos can I upload? #
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You can upload up to 5 videos at a time as long as they don't exceed your weekly upload quota.
Basic account users can upload 500 MB a week (with a max of 10 files per day). Plus users can upload 5 GB per week, and there is no per-day upload limit.
This quota resets weekly, and your personal reset day can be seen on the right side of the Upload Page, along with how much space you have remaining this week. Videos that you upload remain on the site, so you can upload 500 MB of videos this week, and another 500 MB next week, and they'll all be there for the watchin'.
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Are there limits on file sizes or file types for uploads? #
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Basic members have a weekly upload limit of 500MB, and can upload video files up to 500MB each. Plus members have a weekly upload limit of 5GB, and can upload files up to 5GB each.
Keep in mind that there are a million variables in video compression. Sometimes, even though a file type is accepted by the Vimeo uploader, the Vimeo conversion will fail. Follow our Compression Guidelines to make sure your video will upload successfully and look its best.
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What is compression? Should I compress my videos before uploading them? #
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Compressing a video reduces the file size. While it can take time to compress a video, it will result in a faster upload, and also a faster download for anyone you choose to share the original file with. We strongly recommend you compress your videos before uploading them to Vimeo. That way you'll be able to upload more videos!
Please see our Compression Guidelines for the best advice on compressing your videos.
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How do I compress my video? #
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Please take a look at our handy Compression Guidelines for the best advice on how to compress your video.
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Can I ever access/download the original video file I uploaded? #
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File storage is expensive!
You can really help us out by not storing your original source files on Vimeo. Remember, we convert all your uploaded files to industry standard, compatible formats that are often just as good as your source files, and those will always be available to download.
If you have a Plus or PRO account and do choose to store your source files, they will be available for as long as you remain a Plus or PRO member, and for 30 days after your subscription expires.
If you have a Basic account, your original source files are stored for one week from the upload date, after which they are removed. After one week you will still be able to download the converted file (in MP4 format).
Plus and PRO users can opt in to having their original source files stored with no time restrictions. Go to 'Me' in the top navigation menu and click My Settings, then go to the 'Videos' tab. Check the box that says 'Keep my source video files.'
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How do I download the source file? All I get is a new window with the video playing. #
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To download a video, go to the clip page of the video you'd like to download and click the 'Download' button that appears below the video. Choose the version of the video you'd like to download and right click on the link.
If you're a Windows user, right-click on the link and choose 'Save as' or 'Save target as.'
If you're a Mac user, hold down the control key and click the link, then choose 'Save link as' or 'Download linked file.'
If you tried to click on the link and your browser started to load and play the video instead of downloading, try right-clicking the download link and choosing the 'Save as,' 'Save target as,' 'Save link as,' or 'Download linked file' option.
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Are there limits on downloading original video files? #
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We feel that it's important to allow users to download the original, uploaded video file, as long as the owner of the video allows it. We provide this feature so that you can see the video
exactly as the videomaker intended it to be seen. However, we also have to guard against over-use of this feature. By being cautious with our bandwidth costs, we will be able to provide the Vimeo you know and love for years to come; hopefully until your great-grandkids log on to watch your videos!
Each original video file on Vimeo can be downloaded a maximum of 100 times per day. Please note that users with Basic accounts can make their original source file available for up to one week from the upload date. After that time only the converted, MP4, version of the video will be downloadable. Plus users always have the ability to download their original source files and make them available for download, as long as they've opted into storing their original source files.
Just to be totally clear here, we're talking about the video file that you uploaded, which can be downloaded from the 'Download' button under your video. This restriction is not related to the streaming video you watch in the Vimeo player.
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I want to use a video I saw on Vimeo. Do I need permission? #
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Yes, it's always a good idea to contact the video maker if you want to use a video. Our members retain copyright of their works, and it's up to them what type of use they choose to allow.
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Someone is using a video I uploaded to Vimeo without my permission. What do I do? #
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You can submit a formal DMCA take down notice from our DMCA page.
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Can I replace a video and keep the comments, plays, likes, tags etc? #
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Yup, you sure can!
From your video page, click the Settings button under the video. Then, navigate to the Video File tab and click "Replace this video." This allows you to upload a new video file while keeping the video URL, comments, Stats, Likes, tags, and all the other information associated with the video.
During the replacement process, the original video will remain viewable while the new one is uploaded. Once the replacement video finishes uploading and begins conversion, the original video will no longer be viewable, and will soon be replaced.
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How do I add Flickr photos to my video page? #
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Go to your video page and click the 'Settings' button that appears under the video. From there, select the 'Advanced' tab and click '+ Add a new photo.' Paste the URLs for the Flickr or Picasa videos you'd like to add, separating URLs by commas and then click the 'Add' button. Make sure your photos are public before you add them here, or else they won't show up!.
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Why can't I play a video on Vimeo? #
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Make sure you have installed the newest version of Adobe Flash Player. You also need to have javascript enabled on your browser to load the player. If the video still won't play, check the Help forum to see if we are experiencing technical difficulties.
You can see which version of Flash you're using and update to the most current version at our Flash version checker.
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How do I delete a video? #
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Go to the video's individual page and click 'x Delete' on the bottom right below your video. You'll be prompted to enter your account password to confirm. Better be sure! Once it's gone, it's gone.
If you delete a video you've uploaded within your current quota week, you'll regain that space for the week.
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How do I edit my video's settings? #
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Go to your video's individual page where you read the comments and watch the video. Click the 'Settings' button that appears under your video. From there you'll be able to change the information for that video.
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How do I change the description of my video? #
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Go to your video's individual page where you read the comments and watch the video. Click the 'Settings' button that appears under your video. From there you'll be able to edit all sorts of info, including the description.
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How do I change the title of my video? #
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Go to your video's individual page where you read the comments and watch the video. Click the 'Settings' button that appears under your video. From there you'll be able to edit all sorts of info, including the title.
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How do I see the stats on my video? #
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Go to the video's individual page where you read the comments and watch the video. Click on the 'Stats' button under your video.
You can also see the stats of multiple videos at once. Hover over 'Me' in the top navigation menu, then 'My Stats', and click '+ View your full total stats.'.
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What is the difference between "loads" and "plays" #
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Every time the Vimeo video page or webpage loads the embedded player, the loads count increases.
Plays, on the other hand, are only counted when someone actually clicks the play button to view your video.
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How do I change the preview image (thumbnail) on my video? #
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Some people call these poster frames or preview images, we call them thumbnails.
To change your thumbnail, go to the video's individual page and click on the "Settings" button that appears under the video. From there, scroll down to "Thumbnails."
You've got three options for picking your perfect image:
- Clicking the "Choose" icon will allow you to scroll through the entirety of your video to select a specific frame. When you find the image you like, click it to select it and then click "Use this frame."
- We'll generate eight thumbnails for you when you click the "Random" icon. If you don't see anything you like, just click "See more options" and we'll cook up eight new images for you to peruse. Once you find the frame you like, click "Use this thumbnail."
- Want to upload your own thumbnail image? Go for it! Clicking the "Upload" icon will allow you to chose a JPG, GIF, or PNG file from your computer. We recommend uploading an image with the same resolution as your video for optimal awesomeness.
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Can I customize my video link? #
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Yes, on your video page, click the 'Settings' button that appears below the video. Click on the 'Advanced' tab and enter your preferred Custom URL. Now your links can have some context wherever you share them.
If you haven't set up your custom profile URL yet, you can do so in your Profile Settings.
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Why can't I share my video on Facebook? #
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If you're trying to share your video on Facebook but it's appearing as password protected or otherwise unplayable, this issue is caused by Facebook storing the URL's information from the first time it was added to their system.
To fix this, follow these steps:
- From your video's page click the "Settings" button.
- Select the "Advanced" tab and enter a custom URL.
- Click the "Save Changes" button to do just that.
- Paste your new custom URL into the Facebook share box.
If your video still won't embed properly on Facebook, try using Facebook's link debugger.
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Can I edit my videos once they are uploaded? #
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All of your fancy edits will need to be made in your video editing software before you upload your file to Vimeo. Of course, if you ever go back and re-edit your videos, you can swap out the old version for the new one using our replace feature.
You can also add Hollywood-style Looks and Music Store tracks to your videos right here on Vimeo with the Enhancer.
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Why can't I see some people's videos? #
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Some people choose to make their videos private. Find out more about our privacy settings in the Privacy section of our FAQ.
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How do I add my people to the credits of my video? #
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Go to the video's individual page where you read the comments and watch the video and click the 'Settings' button that appears below the video. Scroll down to 'Credits' and click '+ Add or remove credits.' Search for the Vimeo user you'd like to add to the credits by their user name or email address and click on their portrait to add them. Once they've been added you can set a role by clicking 'Set Role' under their portrait. It feels good to give credit where it's due, doesn't it?
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Why is video playback so choppy? #
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If your video playback isn’t smooth like butter, here are some things you can try:
- Try letting the video buffer before you view it.
- Close other browser tabs and windows. This can make a huge difference!
- Make sure you have either the latest version of Flash running on your computer, or use a browser with native HTML5 support.
- Switch to another browser to see if that helps.
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What is video buffering, and how do I do it? #
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Buffering is a way of preloading the videos you watch so that fluctuations in your Internet connection don't cause choppy playback.
When you play a video, a light gray bar will advance in front of the playhead, showing you how much of your video has been buffered. Your playback should be smooth like butter as long as you're viewing your video within the light gray buffer region.
If you're experiencing choppy playback, pause the video, allow the video to buffer for a few moments, then try playing your video again!
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What is the maximum video file size and length? #
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Your video can be as long as you like. The only limit is your file size. If you have a basic account, you are limited to 500 MB per week. However if you upgrade to Plus, you get 5 gigs of upload space per week, with a limit of 5GB per file.
To find out more about Vimeo Plus go to vimeo.com/plus.
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What does “Scaling On” mean? #
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This means the video is being stretched to fit your screen in full screen mode. If you click the 'Scaling off' button in the player, you will see the actual size of the video, without any enlargement.
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Can I create chapters for different parts of my video? #
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Kind of. We have a timestamp feature that allows you to link to different times in a video from the description. To timestamp a video, put the specific time of the video you would like to link to. For example, writing 2:32 in the description, will send a viewer to the 2 minute, 32 second mark after the video loads. You may add as many timestamps as you please.
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How do I make mobile versions of my videos? #
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Plus and PRO members can make mobile versions of their videos two ways.
- Go to My Settings and select the "Videos" tab. From there check the box next to "Make my videos compatible with mobile devices" and click the "Save as default" button. Check "Also, apply to existing videos" to do just that.
- If you own an iPhone, iPod Touch, or Android device, you can go to our mobile site (vimeo.com/m) and make mobile versions of your videos. After logging in, select "My Videos" then the "Generate Mobile Videos."'
Once you choose to make mobile versions of your videos every new video you upload will get a mobile version and all of your existing videos will be queued up to be converted. Depending on the size of your collection, this could take some time to generate.
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Can I loop a video? #
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Sure can! To loop a video, right click on the player and click 'Turn Loop ON.' Looping a video will make the video repeat without having to push play over and over and over and over and over. Well, you get the idea.
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Does Vimeo support closed captioning? #
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Vimeo does not currently support the use of separate closed captioning text files. If you want any kind of text to appear in your video, including closed captioning, it needs to be added to the actual video, like any other graphics.
We hope to have time to develop proper support for closed captioning soon.
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What is Creative Commons? #
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The idea underlying Creative Commons is that some people may not want to exercise all of the intellectual property rights the law affords them. We believe there is an unmet demand for an easy yet reliable way to tell the world “Some rights reserved” or even “No rights reserved.” Many people have long since concluded that all-out copyright doesn't help them gain the exposure and widespread distribution they want. Many entrepreneurs and artists prefer to rely on innovative business models rather than full-fledged copyright to secure a return on their creative investment. Still others get fulfillment from contributing to and participating in an intellectual commons.
For whatever reasons, it is clear that many citizens of the Internet want to share their work — and the power to reuse, modify, and distribute their work — with others on generous terms. Creative Commons intends to help people express this preference for sharing by offering the world a set of licenses on our Website, at no charge.
Learn more about Creative Commons here!
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How do I add Creative Commons licensing for my videos? #
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If you want to apply a Creative Commons license to your videos, simply go to your video page and click the 'Settings' button that appears under your video. Click the tab labeled 'Videos' and under 'Which Creative Commons license for your videos?' select the type of Creative Commons license you want to apply to your video.
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Do I have to put Creative Commons licenses on my videos? #
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No, you don't have to add Creative Commons licensing to your videos, but it is a great way to share and collaborate with others. Some Vimeans want to share their work — and the power to reuse, modify, and distribute their work — with others on generous terms. Creative Commons intends to help people express this preference for sharing by offering the world a set of licenses.
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What do the different Creative Commons licenses mean? #
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Attribution – You let others copy, distribute, display, and perform your copyrighted work — and derivative works based upon it — but only if they give credit the way you request.
Share Alike – You allow others to distribute derivative works only under a license identical to the license that governs your work.
Non-Commercial – You let others copy, distribute, display, and perform your work — and derivative works based upon it — but for non-commercial purposes only.
No Derivative Works – You let others copy, distribute, display, and perform only verbatim copies of your work, not derivative works based upon it.
You can also choose different combinations of these licenses. For more in-depth information including license deeds and legal codes, please visit the Creative Commons about page.
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Can I search by Creative Commons licenses? #
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Yes! Enter your search term in the search bar on the top right of any page. From your search results, click the 'Show Advanced Filters' button that appears to the right. Select a Creative Commons license under the License drop down menu and your search results will automatically update.
This will help you easily find videos that you can use for projects and collaborations!
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Can I trust the Creative Commons license applied to each video? #
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We give users the option to apply Creative Commons licenses to their own videos. While our Terms of Service prohibits users from uploading infringing content, we cannot guarantee that every user who uploads a video and applies a Creative Commons to it has all of the rights necessary to do so.
If the user does not possess all of the necessary rights in a video (or any content within the video), then the Creative Commons license will not be effective in regard to that content. Therefore, we suggest you exercise caution in using Creative Commons-licensed materials. You may want to send a private message to a user who has uploaded Creative Commons-licensed materials to learn more about the licensed content.
If you have reason to believe that a user has uploaded infringing content (e.g., a popular TV show or film), we encourage you to flag the video so a Vimeo moderator can review it.
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How do I put licenses on all my awesome videos at once? #
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You can apply a license to all of your videos at once from your Global Video Settings. Select your preferred license and click the "Save as default" button. Check "Also, apply to existing videos" to do just that.