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Uninstall Flash Player | Mac OS

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These instructions are for Mac OS. If you are using Windows, see Uninstall Flash Player | Windows.

Flash Player information

If Flash Player is installed on your computer, the following box displays the version of Flash Player and your operating system. If Flash Player is not installed, an error message is displayed.

Issue

Flash Player installation was not successful.

Solutions

1. Determine your Mac OS version 

  1. Click the Apple icon in the upper-left corner of your screen.
  2. Select About This Mac.

    The Mac OS version is displayed in the About This Mac dialog box.

2. Run the uninstaller applicable to your Mac OS version

Run the uninstaller on Mac OS X 10.4 to 10.8 (Tiger, Leopard, Snow Leopard, Lion, and Mountain Lion)

  1. Download the Adobe Flash Player uninstaller:
    Mac OS X, version 10.6 and later: uninstall_flash_player_osx.dmg (225 KB) 
    Mac OS X, version 10.4 and 10.5: uninstall_flash_player_osx.dmg (225 KB)
    The uninstaller is downloaded to the Downloads folder of your browser by default.

  2. On Safari, select Window > Downloads.

    If you are using Mac OS X 10.7 (Lion), click the Download icon displayed on the browser.





    On Mozilla, select Tools > Downloads.
  3. Double-click the uninstaller in the Downloads window to open it. 



    Note: If the Flash Player installer window does not appear, in the Finder, select Go > Desktop. Scroll down to the Devices section and click Uninstall Flash Player.
  4. Double-click the Uninstaller icon in the window to run the uninstaller. If you see a message asking if you want to open the uninstaller file, click Open.

  5. When the uninstaller starts, click Uninstall.
  6. Bookmark or print this page so that you can use the rest of these instructions after you close your browser.
  7. To close all browsers, either click the browser name in the Uninstaller dialog box, or close each browser manually and then click Retry.

    Note: Do not click Quit in the Uninstaller window. Doing so stops the uninstallation process.
  8. After you close the browsers, the uninstaller continues automatically until the uninstallation is complete. When you see the message notifying you that the uninstallation succeeded, click Done.

  9. Delete the following files:

    \Library\Internet Plug-Ins\Flash Player.plugin\
    Library\Internet Plug-Ins\flashplayer.xpt
    ~\Library\Preferences\Macromedia\Flash Player\
    ~\Library\Caches\Adobe\Flash Player\

Run the uninstaller on Mac OS X 10.1 to 10.3 (Puma, Jaguar, Panther)

  1. Download the Adobe Flash Player uninstaller:

    Mac OS X, version 10.3 and earlier: uninstall_flash_player_osx_10.2.dmg (1.3 MB) (updated 05/27/08)
  2. Select Window > Downloads to view the downloaded uninstaller.
  3. Save the uninstaller file in a convenient location.
  4. Double-click the uninstaller in the Downloads window to open it.

  5. Double-click the Uninstaller icon in the window to run the uninstaller. If requested, enter your computer user name and password and click OK.
  6. When the uninstaller starts, click Continue.



  7.  Bookmark or print this page so that you can use the rest of these instructions after you close your browser. Close all browsers and other applications that use Flash Player, including instant messaging applications, SWF files, and projectors (EXE files that play SWF files). Otherwise, the uninstaller cannot finish (even though it appears to finish).    

  8. Once the uninstaller finishes, the window closes automatically.

3. Verify that uninstallation is complete

You can verify that uninstallation is complete by following these steps:

  1. Restart your computer.
  2. Open your browser and check the status of Flash Player.
Keywords: Flash Player uninstall, uninstallation, Flash Player uninstaller; cpsid_90906

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