Know your customer
Deliver customer experiences that meet evolving needs.
Empower your employees
Enable your people with strategic retail solutions and tools to deliver extraordinary customer service.
Deliver intelligent supply chain
Close the gap between demand and fulfillment.
Reimagine retail
Imagine the impossible—and then make it happen with intelligent retail solutions.
Microsoft retail in the news
Bloomberg: Microsoft pushes cloud services to retailers anxious to avoid Amazon >
Business Insider: Microsoft is rolling out new ad tools for retailers like Home Depot and Kohl's >
ZDNet: Microsoft's new Dynamics 365 Commerce app to be available February 3 >
The Verge: Microsoft Teams is getting a Walkie Talkie feature >
Redefining the shopping experience
Digital shelves enable real time pricing updates and product inspiration at the point of purchase.
Connecting online and instore data
Integrated data sources enabled selection optimization that delivered 38% increase in sales.
Building the future of retail
Marks & Spencer are applying new intelligence across every endpoint to enable employees to deliver a world class shopping experience.
Increasing performance with Microsoft mixed reality tools
Natuzzi introduced mixed reality to help transform it’s white-glove customer experience, increase sales conversions, and accelerate the purchase journey.
Explore the world of intelligent retail solutions
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Seven game-changing women in business
Our 2020 disruptors are business leaders who, not only made a significant imprint on their industry, but have left the door open behind them for this generation and future generations to follow in their footsteps. Their rise to the top is a journey that deserves to be recognized, honored, and shared.
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Know what shoppers want and expect
Do you have a consumer centric mindset? Gain insight into what consumers expect in today’s digital world.
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AI Retail Playbook
See how digital-first, AI-powered retail proactively and efficiently connects retailers to the diverse needs of their consumers. This report will help retailers and brands develop an AI-innovation strategy for enhanced customer relationships across multiple channels and devices.
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Transforming retail in the digital age
Explore the opportunities made possible by digital retail transformation and see how Microsoft can help retailers reimagine their businesses in the cloud and thrive in today’s competitive environment.
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Enabling Intelligent Retail: Empower your employees
Discover how you can enable Intelligent Retail and get the right information to the right employees at the right time. Watch how Microsoft Teams help Marks & Spencer empower their employees to deliver world class customer experiences.
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Future forward retail supply chains
Learn how to leverage the capabilities of AI and machine learning to improve the responsiveness of your supply chain.
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An empowered firstline enables transformed customer experiences
See how establishing a culture of employee empowerment can improve how customers engage with your retail brand.
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The digital opportunity for luxury retail
Here are six ways digitalization can enable luxury brands to continue to grow and build deeper connections and customers.
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Microsoft at NRF 2020
Together with customers and partners, Microsoft is enabling intelligent retail.
