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Welcome to the Rural Development, Rural Housing Service, Home Loans Web site. As a part of USDA Rural Development, our mission is to be a cost-effective service provider that strives to help homeowners and their families remain successful homeowners throughout the term of the loan.
Our home loans
are serviced by the Customer Service Center (CSC), located in St. Louis, Missouri. The CSC services mortgage loans and grants to individuals in rural areas throughout the United States, Puerto Rico, American Samoa, Virgin Islands and the Pacific Trust Territories.
If you would like information about obtaining a home loan with Rural Development, contact your local service center.
If you have an account with us and you would like to view your mortgage account information, you must first obtain a USDA level 1 Customer ID and Password, which you can do by registering below.
If you already have a USDA level 1 or level 2 Customer ID and Password, you can Login below.
**NOTICE**
USDA, Rural Development (RD) recently received reports of homeowners receiving letters offering special assistance through the Home Affordable Modification Program (HAMP) and Making Home Affordable trial programs for loans that are delinquent.
The letter provides a payment plan and asks the customer to complete a form to be faxed or mailed which contains private information (social security number, signature).
Do not respond to this inquiry, this is not a legitimate request. If you receive a suspicious call or letter regarding your RD home loan do not follow the instructions and call us at
1-800-414-1226 to speak to a representative. If you suspect you have been a victim of identity fraud you should contact your local authorities..
We apologize for any inconvenience this may cause.
Beginning July 6, 2020, regular hours are from 7 a.m. to 5 p.m. Monday through Friday Central Time (CT).
If you are impacted by COVID 19 Rural Development may be able to assist you. Please call 1-800-414-1226, have your account number and last four digits of your social security number available and follow the prompts to speak to a representative or retrieve account information.
Our hold times may be longer due to increased volume. We appreciate your patience and cooperation.
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Payment Assistance: If your household income has decreased and you do not think you can
make your mortgage payment, call us and ask for a Payment Assistance package. We will
review the information you provide and determine if you are eligible for payment assistance or
for more assistance than you currently receive.
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Moratorium Assistance for up to 180 days: If you are experiencing financial hardship due, directly or indirectly, to the COVID-19 emergency,
you can call us and verbally request a payment moratorium. Borrowers have the option to cancel the moratorium at any time or request the moratorium be extended up to an additional 180 days.
The USDA Customer Service Center (CSC) recently received reports of customers being contacted by someone claiming to be a CSC representative offering a special rate to bring delinquent accounts current for a fee. The caller asks the fee be paid by use of a prepaid credit card or other methods of payment that are difficult to stop or track.
Please note the USDA CSC does not accept credit cards as a form of payment. If you receive a suspicious call regarding your loan payment do not follow the instructions and call the CSC at 1-800-414-1226 to speak to a representative. If you suspect you have been a victim of fraud you should contact your local authorities.
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