"I gained valuable experience in customer service at TBG Trains. Although I'd already had a sense of how to deal with the public, the training solidified that knowledge that "the customer is always right". It is not always easy to deal with people from all walks of life, different races, and different nationalities, but customer service is universal and TBG Trains taught me that".
A student from our Hospitality Bootcamp training program that was empowered to pursue a career at Marriott and is in the process of starting her own company. During her time at TBG Trains she put in the work and learned valuable skills that allowed her to enter the hospitality industry. Learn more about her story, her goals and her advice for prospective students.
"Thanks to TBG Trains training program, I have found my dream job and I don't see myself leaving it at all", says Baker. Regarding the instructor, he adds, "not only was she knowledgeable about the topics covered, she was so resourceful and inspirational."
He says the class gave students all-around knowledge about the industry that you can take with you. In addition to insight about hospitality, Ralph says he learned core soft skills including how to work on his professionalism.