The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer. Our mission includes disability rights, consumer education, and outreach to state, local and Tribal governments. Learn more about our work.
Patrick Webre, Bureau Chief
Consumer and Governmental Affairs Headlines
CGB Announces Technical Specifications for RND Reporting
CGB Announces Effective Date for One-Ring Scam Rule Provisions
Petition for Reconsideration of VRS Order Dismissed
Petition for Reconsideration of IP CTS Order Dismissed
Consumer & Governmental Affairs Bureau Accomplishments Presentation
Upcoming Event
Recent Blog Posts
Celebrating a 30-Year Evolution for Accessible Communications
One of the many things we take for granted in life is the ability to make a simple phone call.
Building on the Promise of Call Blocking
For some time now, stopping unwanted and illegal calls has been the FCC’s top consumer...
Disability Rights
Our Disability Rights Office addresses a variety of disability-related telecommunications matters, including access to equipment and services, mobile phone web browsers, emergency information and closed captioning. We also provide expert advice and assistance to consumers, industry and others on issues relevant to people with disabilities.