What is Speech to Speech (STS)?
Speech to Speech (STS) allows Federal employees with speech disability to voice their conversation. A specially trained Communication Assistant (CA) will repeat the words of the individual with speech disability or synthesizer output to the other party. No special equipment is required to use this service!
Speech disabled individuals may make STS calls, where a specially trained Relay Operator listens in to a call and serve as the speech-disabled user's voice and repeat his/her responses to the called party if needed. There may be instances where an STS user will be asked to repeat his/her message to ensure that it is conveyed correctly. The STS user hears the called party's voice.
Dial (877) 877-8982
How to use STS:
- The STS user will dial (877) 877- 8982
- The Communication Assistant (CA) will listen and serve as the speech-disabled user's voice and repeat his/her responses to the called party if needed. There may be instances where a STS user will be asked to repeat his/her message to ensure that it is conveyed correctly
- The STS user hears the called party's voice and proceeds with the conversation
STS Email Set Up
This feature makes call set-up a piece of cake for STS users.
Click here to My Email Set Up. Disclaimer: By selecting this link, you will be leaving the official Sprint operated federalrelay.us website.
This Email Set Up feature allows STS users to send an email call instructions or information to Federal Relay STS at least two hours before the call.
Click here to learn more about enhanced STS Service. Disclaimer: By selecting this link, you will be leaving the official Sprint operated federalrelay.us website.