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The ForeSee Experience Index (FXI)
Learn which retailers are on top and why in our
2016 study of satisfaction with the top retailers.
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The CX Imperative
Run Voice of Customer like a strategic, rigorous business discipline.
More than 2,000 organizations use ForeSee to profit from VOC.
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Customer Experience with Certainty
Know with certainty where your CX investments
will have the biggest impact—before you make them. That’s ForeSee.
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The ForeSee CX Suite
Consolidate point solutions. Capture, measure, and act on customer feedback.
Prioritize the most critical CX issues. That’s our ForeSee CX Suite –
the only solution for all your CX intelligence needs.
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Citizen Satisfaction With E-Government
Remains High Despite Turbulent Election Season53rd quarterly E-Gov Index reveals satisfaction
with 101 federal government websites.
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Customer Experience Analytics Algorithmic Certainty. Profit from Feedback. Know the Future.
Why ForeSee
Getting the Customer Experience Right
Starts with ForeSee
By treating Voice of Customer as a strategic business discipline, companies can finally run their CX initiatives with more impact and certainty. Only ForeSee offers a multi-patented, systematic approach to VOC measurement, access to an unmatched 175 million benchmarked experiences, and actionable insights from a team of 200 expert analysts that give certainty to CX improvements.
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Multichannel customer experience analytics
Your Customers Are Everywhere
So Are We
ForeSee’s proven approach to multichannel customer experience measurement tells you which channels are having the greatest impact on your business and where to make changes that deliver quantifiable results. Powered by voice of customer measurement, predictive analytics and a proven methodology, ForeSee provides unparalleled visibility into the multichannel customer experience.
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Download Case Study
Discover how the leading food-focused social site leverages ForeSee’s multichannel customer experience analytics to understand customer satisfaction across platforms and devices.
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Discover how customer experience insights from ForeSee help L’Oréal Paris better connect with consumers and drive brand engagement.
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See how ForeSee data helps 3M measure and quantify the impact customer experience improvements have on purchase decisions.
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See how the seventh largest municipal utility company in the U.S. uses ForeSee across channels to identify key focus areas and reduce cost-per-interaction.
Spotlight
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For Target And Lowe’s, What Happens In Retail Starts Online
As the earnings reports for two major retailers indicate, it’s quite difficult to predict exactly which categories consumers will be spending on — and promotional advertising or industry trends aside, it may not actually be the ones you’d expect.Read more from The ForeSee Blog »
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In Wireless Provider Customer Satisfaction, T-Mobile Leads The Pack
Contrary to the assumption that everyone is unhappy with their wireless provider, a new report shows that overall customer satisfaction is fairly high — with ForeSee client T-Mobile leading the charge.
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Mobile Managers Answer The Call In 51st E-Government Satisfaction Index
The latest Index serves as a reminder of the growth and importance of the role mobile plays in driving the overall success agencies have meeting the needs of citizens.
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The ForeSee BlogFor Target And Lowe’s, What Happens In Retail Starts Online
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The ForeSee BlogIn Wireless Provider Customer Satisfaction, T-Mobile Leads The Pack
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The ForeSee BlogMobile Managers Answer The Call In 51st E-Government Satisfaction Index