Service Description
NITC can provide assistance to customers with their Disaster Recovery (DR) planning, coordination, and incident response based on the Customer’s Business Impact Analysis (BIA), Recover Point Objectives (RPO), Recovery Time Objectives (RTO), and overall recovery priority.
What's Included
-
Facilitation, planning, and coordination with NITC and Customer technical staff and coordinators to:
- Assist with customer application Business Impact Analysis
- Co-develop customer application Disaster Recovery Plans and recovery procedures
- Identify recovery priorities and dependencies with other applications
- Perform Table-top Disaster Recovery Exercises
- Perform functional Disaster Recovery Exercises
- Assist with documenting customer Test, Training, and Execution(TT&E) programs and After Action Reports
How We Charge
Charges are based on actual numbers of professional services hours.
Price Drivers:
- Frequency and complexity of DR planning
- Frequency and complexity of DR testing
Service Level Metrics
Possible Disaster Recovery Options
| Service/Option | RTO | RPO* |
|---|---|---|
| PaaS - Mainframe | 24 hours | 24 hours or less |
| Database Replication | 2 hours | 2 hours |
| Disk Replication | 4 hours | 2 hours |
| Tape Replication | 24 hours | 24 hours |
| Offsite Tape Rotation | 72 hours | 72 hours |
* Actual RPO is dependent on critical component availability for the timely replication of data.
Cost Saving Tips
- Purge or archive unused data
- Perform a Business Impact Analysis to determine application RTO and RPO requirements
- Ensure the appropriate data protection solution is utilized to meet actual RTO and RPO requirements.
Additional Information
Typical Recovery Options and Relative Costs
Download the Disaster Recovery page from the NITC Service Catalog.
