The index score is not a combined average of an agency’s category scores. It is calculated using a proprietary weighted formula that looks at responses to three different questions in the U.S. Office of Personnel Management’s Federal Employee Viewpoint Survey. The more the question predicts intent to remain, the higher the weighting.
Click on the links below to view an agency’s full report. Click on the column headings to sort by rank, agency name, score or change.
| Rank | Agency | 2019 | 2018 | Change (2018‑19) |
|---|---|---|---|---|
| 1 | National Aeronautics and Space Administration | 81.5 | 81.2 | 0.3 |
| 2 | Department of Health and Human Services | 71.4 | 70.9 | 0.5 |
| 3 | Intelligence Community | 69.9 | 66.3 | 3.6 |
| 4 | Department of Commerce | 69.6 | 70.3 | -0.7 |
| 5 | Department of Transportation | 65.7 | 67.7 | -2.0 |
| 6 | Department of Veterans Affairs | 65.3 | 64.2 | 1.1 |
| 7 | Department of the Army | 63.7 | 62.4 | 1.3 |
| 8 | Office of the Secretary of Defense, Joint Staff, Defense Agencies, and Department of Defense Field Activities | 62.8 | 63.2 | -0.4 |
| 9 | Department of the Treasury | 62.5 | 61.3 | 1.2 |
| 10 | Department of the Interior | 62.2 | 62.8 | -0.6 |
| 11 | Department of the Navy | 61.7 | 63.2 | -1.5 |
| 12 | Department of Justice | 61.4 | 62.6 | -1.2 |
| 13 | Department of State | 61.3 | 60.7 | 0.6 |
| 14 | Social Security Administration | 59.8 | 61.9 | -2.1 |
| 15 | Department of the Air Force | 59.4 | 60.4 | -1.0 |
| 16 | Department of Agriculture | 56.5 | 59.0 | -2.5 |
| 17 | Department of Homeland Security | 52.3 | 53.1 | -0.8 |
| Lower Quartile (0–25%) | Below Median (25–50%) | Above Median (50–75%) | Upper Quartile (75–100%) |
No DataNo Change
The FEVS and the Best Places to Work rankings separate the different components of the Department of Defense. They are the Department of the Air Force; Department of the Army; Department of the Navy; and the combined units comprising the Office of the Secretary of Defense, Joint Staff, Defense Agencies and Department of Defense Field Activities. The 2019 Best Places to Work engagement score for the entire Department of Defense is 62.0, marking a 0.3-point decrease from 2018.