Division of Longshore and Harbor Workers' Compensation (DLHWC)

Benefit Delivery Outcomes

In Fiscal Year 2010, the Longshore Division adopted a new set of performance measures aimed at improving program effectiveness by facilitating the prompt delivery of benefits to injured workers and their families. Two new performance measures target the timeliness of the Employer's First Report of Injury and the First Payment of Compensation, thereby improving initial claims processing and benefit delivery outcomes. The "First Report of Injury" measure tracks the time from the date of the injury or death, or the date of the employer's knowledge of the injury and the onset of disability, whichever is later, to the date the Longshore District Office receives the Employer's First Report of Injury (Form LS-202). The "First Payment" measure tracks the time it takes the employer or insurance carrier to issue the First Payment of Compensation after the worker becomes disabled for work or after the worker's death.

Beginning October 1, 2019, performance targets aim to increase the percentage of cases in which employers submit their First Reports of Injury within 20 days and employers and carriers issue the First Payments of Compensation within 28 days. Performance results are shown in the tables below. The DBA performance measures were introduced in 2010, and the non-DBA measures in 2011.

Performance results are shown in the tables below.

Table 1. Percent of 1st Reports of Injury Filed Within 20 Days

Fiscal Year

Target - DBA Cases

Result - DBA Cases

Target - non-DBA Cases

Result - non-DBA Cases

2020

88%

89%

88%

92%

Table 2. Percent of 1st Payments Issued Within 28 Days

Fiscal Year

Target - DBA Cases

Result - DBA Cases

Target - non-DBA Cases

Result - non-DBA Cases

2020

70%

71%

88%

88%

Table 3. Percent of 1st Reports of Injury Filed Within 30 Days

Fiscal Year

Target - DBA Cases

Result - DBA Cases

Target - non-DBA Cases

Result - non-DBA Cases

2019

88%

94%

89%

94%

2018

88%

94%

89%

95%

2017

88%

94%

89%

94%

2016

88%

92%

87%

93%

2015

85%

91%

85%

89%

2014

83%

89%

85%

87%

2013

83%

85%

85%

86%

2012

80%

85%

85%

86%

2011

75%

79%

78%

79%

2010

65%

74%

N/A

72%

2009 (baseline)

N/A

55%

Table 4. Percent of 1st Payments Issued Within 30 Days

Fiscal Year

Target - DBA Cases

Result - DBA Cases

Target - non-DBA Cases

Result - non-DBA Cases

2019

68%

69%

87%

90%

2018

68%

78%

87%

88%

2017

67%

71%

86%

88%

2016

65%

70%

86%

89%

2015

65%

67%

85%

88%

2014

62%

63%

85%

87%

2013

62%

67%

85%

87%

2012

60%

63%

85%

85%

2011

58%

56%

83%

85%

2010

50%

55%

N/A

81%

2009 (baseline)

N/A

43%