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Roderick L. Bremby Commissioner

Welcome to the Connecticut Department of Social Services.  We hope you find this website both helpful and informative.  Please add us to your bookmarks and check back frequently for up-to-date information on the services we offer.


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DSS Manchester Office Re-Opens Monday, Dec. 5

 

[Updated Friday, Dec. 2, 2016, at 2:30 p.m.]

 

The Department of Social Services is re-opening our Manchester field office at 699 East Middle Turnpike on Monday, December 5, 2016, after a three-day closure this week.  Office hours are 8 a.m. through 4:30 p.m.

Clients with online access can also visit www.connect.ct.gov or www.ct.gov/dss to check on service eligibility, report changes, and apply or renew benefits.  The DSS telephone Benefits Center (staffed by eligibility services workers) is also available during business hours at 1-855-6-CONNECT (toll-free).  An automated Client Information Line (voice-response system) is available at 1-855-6-CONNECT on a 24/7 basis.

For information about other DSS office locations, please visit www.ct.gov/dss/fieldoffices.

 

Special Notice to DSS Clients and Partners about Phone and MyAccount Access

 

Please be advised that there will be a partial outage within the Client Information Line (interactive voice-response system) and the ConneCT MyAccount on Saturday, December 3rd, from 5:00 p.m. through 9:00 p.m.  During this time, customers will not hear benefit details in the Client Information Line and will not be able to submit Online Renewals and Online Changes in the MyAccount.  All other functionality will be up and running.  This partial planned outage is being performed for important scheduled updates. We anticipate that the Client Information Line phone access (1-855-6-CONNECT, or 1-855-626-6632) and ConneCT MyAccount will be fully available after completion of this maintenance Saturday, December 3rd at 9:00 p.m.

 

Thank you.

 
NEW!  DSS Benefit Renewals Can be Done Online
We’re pleased to introduce an online renewal option for DSS enrollees!  Now, you can go online and complete your renewal process.  Please follow this link for more about this convenient new option.
  
We also offer online change reporting.  You can report changes and upload supporting verifications/documents through your MyAccount (online benefits account).  Please follow this link for more about this option.


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