Frequently Asked Questions

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  • Is there an application fee?

    People receiving assistance under Medicaid, Foster Care, or cash assistance programs do not have to pay for child support services. For all others, a fee of up to $25 is charged, although some states absorb all or part of the fee or collect payment from the noncustodial parent.

  • What is the status of my child support case?

    If you need to find out the status of your case or have a question about your case, contact your state or tribal child support agency.  The federal office of child support enforcement does not have direct access to case information.

  • What documents do I need to bring to the child support office?

    Bring as much of the following information as possible. This will help the child support office locate the parent, establish paternity, and establish and enforce your child support order.

    • Information about the noncustodial parent
    • Name, address and Social Security number
    • Name and address of current or recent employer
    • Names of friends and relatives, names of organizations to which he or she might belong
    • Information about his or her income and assets -- pay slips, tax returns, bank accounts, investments or property holdings
    • Physical description, or photograph, if possible
    • Birth certificates of children
    • If paternity is an issue, written statements (letters or notes) in which the alleged father has said or implied that he is the father of the child
    • Your child support order, divorce decree, or separation agreement if you have one
    • Records of any child support received in the past
    • Information about your income and assets
    • Information about expenses, such as your child’s health care, daycare, or special needs

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