Federal Systems & Services

The system allows AV grantees to report on state activities that support and facilitate noncustodial parents’ access to and visitation of their children.

Resources:

• Access and Visitation Mandatory Grants
• Regulatory Standards for Program Operations

• State and Federal AV Program Contacts
• View All AV Program Resources

The program intercepts certain federal payments on behalf of child support agencies to collect past-due support from noncustodial parents.

Resources:

• Overview of the Federal Collection and Enforcement Program
• Overview of Administrative Offset Program
• Collection and Enforcement of Past-Due Child Support Obligations (AT-10-04)

• 2020 Federal Offset Collections Schedule
• Federal Offset Program Technical Guide
• View All Administrative Offset Program Resources

This secure network application supports electronic transfer of child support information among state child support systems using standard transactions.

Resources:

• Understanding and Using the CSENet Application
• CSENet Interface Guidance Document
• CSENet State Contact Information

• OCSE CSENet, QUICK, and Child Support Portal Contacts (End User Support)
• View All CSENet Release Specifications
• View All CSENet Resources

This secure web portal allows child support agencies to send and receive vital case information.  It also provides employers, insurers, and financial institutions a gateway to share required information with child support agencies.  Only authorized users have access to the application.

Resources:

• OCSE CSENet, QUICK, and Child Support Portal Contacts (End User Support)
• OCSE Release 20-03 Minor: Specifications
• OCSE Release 20-01 Minor: Specifications

• View All Child Support Portal Release Specifications
• View All Child Support Portal Resources

This Child Support Portal application allows insurers to report information about insurance payments paid to claimants who may owe past-due child support.

Resources:

• Overview of Insurance Match Debt Inquiry
• Insurance Match Debt Inquiry for Insurers Using the Child Support Portal (Training Presentation)

• Insurance Match Debt Inquiry Agreement and Profile Form for Child Support Portal Registration (OMB 0970-0370)
• Debt Inquiry Service System Interface Specifications
• View All Debt Inquiry Service Resources

This Child Support Portal application allows child support agencies to request detailed military entitlement information to establish or modify child support orders.

Resources:

• Working with the Military on Child Support Matters: Trainer Guide

• View All DoD Entitlements Release Specifications
• View All DoD Entitlements Resources

This Child Support Portal application allows child support agencies to securely exchange documents and UIFSA forms electronically to expedite case processing.

Resources:

• Overview of EDE
• OCSE Release 20-03 Minor: Specifications
• OCSE Release 18-04 Minor: Specifications

• View All EDE Release Specifications
• View All EDE Resources

This Child Support Portal application allows child support agencies to obtain information about employers in the NDNH and employers that participate in the e-IWO process.

Resources:

• View All eEmployer Resources

This standard, central electronic process allows child support agencies and employers to transmit and acknowledge income withholding orders to reduce costs and increase efficiencies and child support collections.

Resources:

• Detailed Overview of the e-IWO Process
• e-IWO Implementation and Amendment of Title IV-D State Plan Preprint Page 3.8-3 (AT-14-12)
• States Using e-IWO
• e-IWO Record Layouts

• OCSE Release 18-03 Minor: Specifications
• View All e-IWO Release Specifications
• View All e-IWO Resources

This Child Support Portal application allows child support agencies to access reports from employers and other income payers about employment termination of parents with income withholding orders.

Resources:

• View All eTermination Resources

The FCR contains data on state child support cases and is used to match with the NDNH and FPLS external locate sources to facilitate case processing.

Resources:

• Overview of FCR
• FCR Interface Guidance Document
• FCR Data Election Guide
• FCR Options Matrix by State

• OCSE Release 20-03 Minor: Specifications
• OCSE Release 19-04 Minor: Specifications
• View All FCR Release Specifications
• View All FCR Resources

This Child Support Portal application allows child support agencies to report an incorrectly assigned SSN and maintain a list of these SSNs to prevent additional errors.

Resources:

• Overview of FCR

• View All FCR Release Specifications
• View All FCR Resources

This Child Support Portal application allows child support agencies to request person and case information directly from the FCR on a case-by-case basis to assist with case processing.

Resources:

• Overview of FCR

• View All FCR Release Specifications
• View All FCR Resources

This federal service helps child support agencies locate noncustodial parents, establish and enforce child support orders, and collect child support.

Resources:

• Overview of FPLS
• Overview of National Directory of New Hires
• OCSE FPLS Technical Support Contacts

• Release 20-03 Minor: Manifest
• Release 20-01 Minor: Manifest
• View All FPLS Release Manifests & Conference Calls

This program intercepts federal tax refunds of eligible noncustodial parents who owe past-due support.  Child support agencies can use the Child Support Portal to view and submit updates on their certified past-due support cases.

Resources:

• Overview of the Federal Collection and Enforcement Program
• Collection and Enforcement of Past-Due Child Support Obligations (AT-10-04)
• Federal Offset Program Technical Guide

• OCSE Release 20-01 Minor: Specifications
• OCSE Release 19-04 Minor: Specifications
• 2020 Federal Offset Collections Schedule
• View All Federal Tax Refund Offset Resources

This standard, central electronic process allows child support agencies and financial institutions to exchange information about freezing and seizing accounts to collect past-due child support.

Resources:

• Overview of FAST Levy
• FAST Levy Software Interface Specification

• OCSE Release 18-03 Minor: Specifications
• View All FAST Levy Release Specifications
• View All FAST Levy Resources

We partner with insurance companies, state workers’ compensation agencies, and the Department of Labor to help child support agencies collect past-due support from parents’ insurance claims, settlements, awards, and other payments.

Resources:

• Overview of Insurance Match Debt Inquiry
• How to Participate in the Insurance Match Program
• Insurance Match Debt Inquiry for Insurers Using the Child Support Portal (Training Presentation)

• Insurance Match Information for Insurers, Third-Party Administrators or Self-Insured
• Information for State Workers’ Compensation Agencies
• Insurance Match Implementation Guide
• View All Insurance Match Program Resources

The IRG offers resource information including child support policies, procedures, agency contact information, and locator codes for states, tribes, and international countries.

Resources:

• IRG State and Tribal Child Support Users' Guide
• IRG State and Tribal Administrators Guide
• IRG Download Record Layout

• IRG State Profile Questions
• IRG Tribal Profile Guidance
• OCSE Release 18-04 Minor: Specifications
• View All IRG Resources

This service facilitates interstate communication by synchronizing state case numbers and identifying discrepancies.

Resources:

• A Guide to Processing the National Interstate Case Reconciliation
• ICR State Extract File Record Format

• ICR Case ID Matrix

• ICR Reason Codes Quick Reference
• ICR-FCR Supplemental Match Reason Codes Quick Reference
• View All ICR Resources

This Child Support Portal application allows child support agencies to request locate information from the NDNH and FPLS external locate sources.

Resources:

• View All Locate Release Specifications
• View All Locate Resources

This service compares account records from participating multistate financial institution with information about individuals who owe past-due child support and sends the matches to state child support agencies.

Resources:

• Overview of the Federal Collection and Enforcement Program
• Financial Institution Data Match Legislative Authority Overview
• MSFIDM Specifications Handbook

• MSFIDM Election Form & Instructions (OMB 0970-0196)
• MSFIDM Freeze and Seize Interstate Processing
• MSFIDM State Cost Reimbursement Table
• View All MSFIDM Resources

The NDNH is a national database that contains new hire, quarterly wage and unemployment insurance information submitted by states and federal agencies.  Only authorized users have access to the database.

This program denies passports of noncustodial parents who owe more than $2,500 in past-due support. Child support agencies can use the Child Support Portal to view and submit updates on their passport denial cases.

Resources:

• Overview of the Federal Collection and Enforcement Program
• Overview of the Passport Denial Program
• Collection and Enforcement of Past-Due Child Support Obligation (AT-10-04)

• Federal Offset Program Technical Guide
• View All Passport Denial Resources

We coordinate with states to provide locate services and refer appropriate cases to the Office of Inspector General for criminal prosecution.

Resources:

• PSOC Procedures (AT-11-01)
• Procedures, Roles and Responsibilities (PDF)

• State Locate Services Request Form & Instructions (PDF)
• Federal Criminal Prosecution for Non-Support Referral Form & Instructions (PDF)

This Child Support Portal application allows child support workers to view real-time case data, financial information and actions taken in another state.

Resources:

• About QUICK
• QUICK State Status
• QUICK: OCSE and State Responsibilities

• OCSE CSENet, QUICK, and Child Support Portal Contacts (End User Support)
• OCSE Release 19-04 Minor: Specifications
• OCSE Release 19-02 Minor: Specifications
• View All QUICK Resources and Release Specifications

This system allows states to assess and report their ability to provide child support services according to federal requirements.

Resources:

• Revised Security Self-Assessment Tool (DCL-15-15)

• OCSE Self-Assessment Reporting System (DCL-09-05)

This system maintains an electronic version of each state’s approved state plan preprint pages that describe the nature and scope of the child support program.

Resources:

• State Plan System

• State Plan System Frequently Asked Questions (DCL-16-04)