About Us
Mission Statement
The Debt Management Center provides distinctive, high quality accounts receivable services through a compassionate and value-added approach, empowering our stakeholders to focus on core missions.
Contact Us
If you need to contact our office, you can reach us by mail:
Department of Veterans Affairs
Debt Management Center – 389
P.O. Box 11930
St. Paul, MN 55111-0930
You can reach us by telephone:
Toll-free: 1-800-827-0648
International: 1-612-713-6415
FAX: 1-612-970-5688
1-612-970-5798
1-612-970-5782
You can reach us by email:
https://iris.custhelp.va.gov/app/ask/
Our normal hours of operation are Monday through Friday from 6:30a.m. to 6:00p.m. (Central). We experience our highest call volumes on Mondays and throughout the first week of each month. By avoiding these peak times, you will minimize your potential wait time.