About Us - Debt Management Center
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Debt Management Center

 

About Us

Two business people working at a desk

Mission Statement

The Debt Management Center provides distinctive, high quality accounts receivable services through a compassionate and value-added approach, empowering our stakeholders to focus on core missions.

Contact Us

If you need to contact our office, you can reach us by mail:

Department of Veterans Affairs
Debt Management Center – 389
P.O. Box 11930
St. Paul, MN 55111-0930

You can reach us by telephone:

Toll-free:  1-800-827-0648
International:  1-612-713-6415
FAX:  1-612-970-5688
         1-612-970-5798
         1-612-970-5782

You can reach us by email:

https://iris.custhelp.va.gov/app/ask/     

Our normal hours of operation are Monday through Friday from 6:30a.m. to 6:00p.m. (Central).  We experience our highest call volumes on Mondays and throughout the first week of each month.  By avoiding these peak times, you will minimize your potential wait time.