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TTS Bug Bounty Program: 3 Year Review

TTS Bug Bounty Program: 3 Year Review

We’re reflecting on our Bug Bounty program for the last 3 years and highlighting some lessons learned.
Dec 14, 2020
Federal Student Aid’s New Virtual Assistant Offers Model for Improved Customer Service in Government
Customer Experience

Federal Student Aid’s New Virtual Assistant Offers Model for Improved Customer Service in Government

Aidan, Federal Student Aid’s new virtual assistant, gives customers instant responses to questions about financial aid, loan balances, repayment plans, where to find pages on StudentAid.gov, how to identify their loan servicers, and more, without having to contact a call center.
Dec 07, 2020
132 views
Multilingual

Practical Tips for Accessible Content and Multilingual Websites

In this talk, we’ll focus on content creation and how accessibility supports multilingual work.
Dec 03, 2020
National Archives and Records Administrationlogo

Archivist Memorandum to Agency Heads on Presidential Transition—On Monday, November 30, the Archivist of the United States sent a memorandum to agency heads reminding them of the importance of records management during a presidential transition. In this memo, the Archivist emphasizes that in order to have a successful transition, it is crucial that agency heads work with their Senior Agency Official for Records Management and Agency Records Officers to ensure that this message is communicated within the agency and that all agency officials and employees are properly briefed on their records management responsibilities. Review the resources posted on their website for additional information about federal records management during transition. — via National Archives and Records Administration

Dec 01, 2020

State of Federal RPA Report: Adoption and Impact of Robotic Process Automation in the Federal Government
Robotic Process Automation

State of Federal RPA Report: Adoption and Impact of Robotic Process Automation in the Federal Government

The State of Federal RPA report describes the growth and maturity of Federal RPA Programs to convey agency progress in digital transformation and automation.
Nov 30, 2020
USWDS

USWDS Monthly Call - November 2020

Join U.S. Web Design System Product Lead, Dan Williams, to hear about what’s next for the design system as we come to the end of 2020.
Nov 19, 2020
Artificial Intelligence

Overview of NIST Initiatives on Artificial Intelligence Standards, Principles, and Critical AI Issues

In this webinar, experts from the National Institute of Standards and Technology provide an overview of their key artificial intelligence initiatives including responsible, trustworthy, and explainable AI.
Nov 04, 2020
Federal Crowdsourcing

Federal Crowdsourcing Webinar Series, Episode 15 — 10x: Transforming Technology Through Agile Investments

In this webinar, we will discuss GSA’s incremental investment program, 10x, which is modeled after modern venture capital best practices and start up studios.
Oct 29, 2020
Zero Pageviews Is Your Goal: Finding Problem Pages with Website Analytics
Metrics

Zero Pageviews Is Your Goal: Finding Problem Pages with Website Analytics

Improve customer experience by turning your website analytics upside down to track the numbers for pages you DON’T want visitors to see.
Oct 27, 2020
212 views
Discovery BPA Evaluation Process: How to Operationalize this Practice
Acquisition

Discovery BPA Evaluation Process: How to Operationalize this Practice

This guide provides acquisition professionals the steps and resources needed to operationalize the evaluation process developed for the Discovery BPA.
Oct 26, 2020
132 views
True Crime Detectives: How We Used Free Web Metrics Tools To Uncover a Cybersecurity Incident
Security

True Crime Detectives: How We Used Free Web Metrics Tools To Uncover a Cybersecurity Incident

Join USA.gov as we slowly uncover a conspiracy to scam Americans using fake government websites… and then try to foil the caper!
Oct 26, 2020
374 views
DAP Learning Series

Analytics Case Study Part 3: Action

How to take action using the analysis and insights you created using DAP and Google Analytics.
Oct 21, 2020
Product lessons from the front lines of COVID-19 civic tech response

Product lessons from the front lines of COVID-19 civic tech response

Two Presidential Innovation Fellows share how we can build digital services quickly without compromising quality for the public in times of crisis.
Oct 16, 2020
142 views
USWDS

USWDS Monthly Call - October 2020

Deceptive design patterns—also known as “Dark Patterns”
Oct 15, 2020
Digital Analytics Programlogo

Digital Analytics Program releases Web Analytics Playbook —Take a look at these considerations anyone managing a web analytics tool should keep in mind! Strategy, implementation, and action among the plays discussed. — via Digital Analytics Program

Oct 13, 2020

DAP Learning Series

Analytics Case Study Part 2: Analysis

How to pull reporting and conduct analysis through the lens of your analytics strategy.
Sep 24, 2020
DevOps

A Fresh Start With DevOps - Maybe

When legacy is used to define systems less than five years old, an agency can still encounter DevOps adoption challenges where you least expect them.
Sep 22, 2020
cloud.gov

Operating Cloud Services Efficiently with Business-Driven IT

Program managers, IT acquisitions leads, and business-minded IT professionals will receive in-depth guidance to improve cloud efficiency, optimization, and effective cost controls.
Sep 22, 2020
Video

USWDS Monthly Call - September 2020

Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the three new components for the design system.
Sep 17, 2020
Federal Crowdsourcing

Federal Crowdsourcing Webinar Series, Episode 14: Putting Open Data to Work for America’s Communities

Learn how federal agencies can leverage The Opportunity Project’s adaptable toolkit to engage cross-sector collaborators and rapidly prototype digital products powered by federal open data.
Sep 15, 2020