U.S. General Services Administration
GSA Ombudsman
Welcome to the Office of the Procurement Ombudsman.
Independent. Impartial. Confidential.
We want to connect with you! The Office of the Procurement Ombudsman (OPO), a part of the Office of Governmentwide Policy, officially launched a new Interact page to expand our vendor outreach and foster new training opportunities for our acquisition workforce. Join us to have your feedback heard and questions answered!
OPO serves as an agency resource to help vendors navigate the contracting maze of the federal marketplace. As a voice for industry, OPO ensures that concerns with programs and processes are directed to and addressed by the appropriate entities within GSA.
Learn more about OPO and how we can help you.
Browse our Frequently Asked Questions to find the answers to your OPO questions.
Submit a suggestion or report an issue about a GSA contract or acquisition policy or practice.
Find the Industry Communications Plan, a GSA Industry Liaison, and more.
The Procurement Ombudsman also serves as the Task and Delivery Order Ombudsman, which is responsible for reviewing complaints from contractors to ensure they are afforded a fair opportunity to be considered for award, consistent with the procedures in the underlying contract.
The shortcut to this page is www.gsa.gov/ombudsman.